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    Rider Motors

    2.3 (6 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 3 weeks ago

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    3 months ago

    Dealership and staff were helpful in getting me into the vehicle I was looking for. I have purchased the 2022 Ford Ranger.

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    6 months ago

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    2 years ago

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    4 years ago

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    CarSmart of Bozeman - Our Beautiful Bozeman, MT! It's truly God's Country!

    CarSmart of Bozeman

    (13 reviews)

    The truck I purchased is awesome and the price was amazing! I feel like I got the deal of the year…read moreand the owner of the dealership personally making sure I'm still happy with my purchase the following morning is something I would never get from a big dealership. Its refreshing to be treated like a person and a customer instead of being a number on some nameless salesmans commission sheet at the end of the month. Andrew (the owner) reminded me what customer service and follow up are supposed to look like. I highly doubt any of the above reviews ever purchased a vehicle from the gentleman I did.

    This is the weirdest place with the worst customer service I have ever experienced! I have an old…read moremotorhome that needed service on both the chassis and a minor plumbing job on the interior. I'd contacted eight other places before this, and either they were too busy, didn't work on RVs, didn't work on vehicles that old, or didn't call me back. I spoke with Sky at Mobile Mechanic (A.K.A. Car Smart Services), who seemed friendly and understanding. He stated what they would do--which all sounded great--and that they'd have it back to me in a couple of days. Also, since I'm looking to sell the rig, he said that after they'd serviced it, they'd write up a document indicating whether everything was safe and in working order. After week, I called them. I talked to Sky again, who apologized that they kept putting other, more urgent jobs ahead of mine, but that they would get to it in another week. More time went by, with me checking in now and then. Two different times, they told me my vehicle was ready, and we made an appointment for me to pick it up. Each time, they called right before I arrived and said it wasn't quite ready, and could I come back tomorrow? No one at the shop speaks English, and they seem to have a different customer service person every time that would only communicate through WhatsApp or text messaging, either through my phone or via video call with a non-English speaker at the shop. Finally, after a month, I texted and said I was just going to pick up the rig, in whatever condition it was in. When I arrived, I found it boxed in behind a truck and a trailer, so it was irretrievable. A lady walked up to me and motioned that I should wait, while she was chatted on the phone in Spanish. I waited, and waited. Finally, she handed her phone to me to speak with another lady who spoke some English. She asked if I could return a couple of days later. Keep in mind that every time, I had to take off of work and impose upon a friend to drive out there. Finally, I returned to pick up and pay for the "service." The amount was $566.50, and I asked for a copy of the itemized invoice, so I could see precisely what I was charged for. That's normal, right???!!! I inspected the vehicle myself, and it seemed like the plumbing job hadn't been done (although one of the times they called to say the rig wasn't ready for pickup, they said they were ordering plumbing parts, which I did not see any evidence of during my inspection). They said the secretary was out of the office but would send me the itemized invoice the following Monday. I'll let you guess--did they send it? Hah! It's been a month since I paid the bill, and I still have no invoice. Now, no one there is responding to my calls or texts. I think they've blocked me. You would think that place was in Mexico, not Bozeman, MT! STAY AWAY!!!

    Rider Motors - usedcardealers - Updated May 2026

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