They had good service when I went in. pleasant smiles and decent timing…read more I had called ahead to see if they had a specific laptop and the guy brought down the display one and put it on hold for me until I could get over there. Only reason it's not 5 starts was because it took a while to actually get the laptop once I was there. The system wipe hadn't started yet so it took around 15 mins of waiting for the process to complete

Very friendly and helpful staff! Francis especially was a big help. I promised him I'd do the…read morereceipt survey and I lost the receipt! If you see this: Sorry, man! Thank you very much for your help and patience!

We accidentally used Economy Copiers twice - both times with horrible results. The first service…read morecall was on 02/07/2017 and the technician was unable to fix our issue yet charged us $238.26. We had staff change over and our new hire did not know to run the other direction as fast as possible from Economy Copier. On 11/28/2018 Economy Copiers made the second service call and insisted on a $526.90 up front payment for parts and labor that was guaranteed to fix our Epson WF8090 copier that was jamming. The repair did not fix the jamming and the owner, Ben Farrell (I think), refused to return to work on the copier further. I would never let a friend use this company.

DO NOT USE these scam artists. I had them come to my company on 10/12 to repair a HP copier. the…read moregoon came with his girlfriend and said we needed new parts to the tune of $800.00. Our owner approved this and we paid him $165.00 for his service and diagnosis. I have been emailing and calling since them with no response. These people are thieves and I have contacted our cc company to dispute the 1st charge since he did not do anything.

We had a home printer that malfunctioned. Brought it in and it was diagnosed and fixed within 24…read morehours. Highly recommend!

We had a great experience with Magnum Print Solutions. Our small business has one middle-aged HP…read moreplotter needing repair. They were out twice, once to diagnose and a second time with parts for repairs. The tech was prompt & professional. His explanation was concise - no "rambling repairman" speak. The bill was perfectly reasonable for the repairs made. We will surely call on Magnum again if we have other printers needing repairs.

Wow, after giving them a shot after Kinkos messed up my job... I am so glad I did. They were about…read more40% less than kinkos. They do not have a minimum print number either. I can submit a pdf online in the morning and they will print it and have free delivery by the same day. I was worried the paper quality would be poor but it wasn't. I got my choice from card stock, white paper, glossy etc with no additional charges. Becky Shotwell was the rep I dealt with and she was so professional and prompt. I highly recommend IKON for any of your print services. They also do large printing formats as well IKON Document Efficiency At Work / A RICOH COMPANY Office 425.576.3882, bshotwell@ikon.com

Excellent team of staff, friendly and knowledgeable. Equipment is reliable and priced very fairly…read more Extremely happy with our copy machine.

From the owner: We specialize in copiers, printers, office equipment. We also provide IT Services and printing…read moreservices for big jobs and small jobs. Great Copiers, little money.

I would give Konica a ZERO star if I could. I've been waiting for toner for a Month. I called two…read moreweeks after ordering, and it hadn't even been shipped. Called again today (30 days later) it still hadn't shipped. Come to find out they rejected my toner order TWICE without even letting me know, because Konica thought I had enough toner on hand and didn't need any more. Let me just say I had no other toner cartridges available. Why on GOD's green earth would I order toner if I didn't need it??? They are suppose to be overnighting one today....we'll see if I get it. Crappy way to do business, not letting your customers know their order is not coming!!!

If I could give 0 stars I would. I put in a service call Monday morning to have our office copier…read morelooked at. Got an email with a confirmation for the next morning to have it repaired. No one showed up. Called the 1-800 number and they verified all my information and told me they would ping the tech. Still nothing. I called Wednesday mid-day and again all of my information was verified and they said they would ping the tech and also reach out to the service manager. They told me if I didn't hear anything by late afternoon to call back. I called back at 4:20 and the same exact thing happened as the 2 other times I called. Thursday afternoon I called and asked to speak to a service manager. She transferred me to the local office and the phone rang and rang and no one answered. Finally, a voicemail option was given. I left a voicemail requesting that the service manager call me back today. He did call back a couple of hours later and assured me he would be out the next morning between 9 and 9:30. At 10:30 still no show. I called our rep and he emailed the service manager and cc'd me. 30 minutes later a tech walks in like it's no big deal that I have been waiting for my copier to be serviced since Monday. No apology or anything. It was the drum that needed to be replaced and it took him all of 5 minutes. This is completely unacceptable. We have one copier in this office so my real estate brokers have been unable to print quality print jobs all week. They can't have a black line running across the bottom of their presentations that they have to present to clients. If you are thinking about getting a Konica Minolta copier for your business or office, don't!