This review is strictly for takeout as I haven't had the opportunity to dine in. I have ordered takeout from this restaurant at least 15 times in the past year. In fact, I'm very surprised I hadn't submitted a review prior to now. The first time I ordered from Rico Burrito, I was really impressed with the quality and taste of the food, as well as the super cool packaging. I've tried a few different types of tacos and burritos, but my favourites have been the fish tacos and shrimp tacos, which I ordered most often. I really loved how you can choose all your toppings and can mix and match your proteins if you don't want three of the same type in one order.
About 4 months ago, I noticed a serious decline in the quality of the food. In fact, I stopped ordering for this reason. But recently I was craving fish tacos again so I caved and ordered again. What I received in the tacos was absolutely inedible. I don't know how they absolutely annihilated the fish, but it wasn't freshly cooked, it was like they had pre-cooked the fish and then attempted to reheat it somehow hours or days later. Whatever happened to this restaurant needs to get fixed ASAP or they're going to start losing customers, starting with this one. I won't be ordering from here again. The only reason I'm giving them three stars instead of one is that I want to be fair in my rating. For all the months that I considered this to be a 4-5 star experience, the end result would be 3 stars instead of the zero stars I'd like to give now. I miss the amazing fish tacos I used to get here, but I'm done giving them my money for the consistent decline in quality. read more