May 29,2019 To our fellow RVers if you are ever in this area with a mechanical problem we leave you…read morewith this opinion of Gray's Garage on Hwy 55 exit 201 near Pontiac, Illinois N40.917418-W088.653710. We found ourselves in a rut after stopping for a pit stop at the Limestone rest area. We were in need of a big rig garage and we found it. The staff is knowledgeable, friendly and courteous. Kevin came to get us and worked on our 32'RV with diligence and Brett kept us in the loop on what was going on, we felt in good hands. We were repaired and on the road again within a few hours. Thank you again for your professionalism. Sylvia & Michel, Montréal,Québec

Grays stood behind their work. I had a major repair job done here. A week later there was a slight…read moreissue. The team at Grays stepped up and stood behind the job. I would definitely use them again if had issues in this area. This is a good sized shop and got me moving when I needed it. Side note; Was looking at Grays other reviews and Jan B. is being unfair. Grays wouldn't probably comment but I will. "6 months later". Sorry Jan but you, or whoever PM's your truck, should have caught this while greasing u-joints. Unless you don't do that either.

I have brought my cars to Robert over 20 yrs now and he always makes sure my cars are fixed right ..read more

Pfaff ripped us off. They claimed my van needed brakes and rotors I told them not to change the…read morerotors, and when I checked out the rotors, there was absolutely nothing wrong with them. This then made me wonder if the brakes were as bad as they claimed. They showed my wife brake pads that were metal on metal, which would have at the very least been squealing or grinding, and neither was happening. Furthermore, as bad as the pads were, they showed my wife the rotors would have shown damage, and there was none. My wife went in there to get one tire replaced that was supposed to be $130 by the time she got out of there the bill was $600 they are ripping people off. I met another young lady who told me what Pfaff's told her what was wrong with her van before they could do an alignment. She said they told her the wheel bearings were bad, the tie rod ends were bad, the struts, were bad, the rotors and brakes were bad. I jacked up her van the Wheel bearings were tight as could be, the tie rods were tight as could be, the struts showed no leaks and I asked her if her van floats she said no. Her brake pads were still 90% and there was no wear on her rotors.

This place took advantage of me and my buddy because we were young and did not know anything about…read morecars and overcharged the heck out of us. Only reason i paid it was because I was under the assumption that he fixed the problem when really he bent a few pieces did some wiring and put in half the work that needed to be done. I don't trust the man he was rude to me and I would never come back for any car problems or anything ever again.

Shawn the owner at mazon auto works is a really great guy. He is very knowledgeable and helpful…read more Anytime I had something going on he always took the time to help me out. I will definitely be going back there for all my work that I need done. I also would definitely recommend to others. Thanks Shawn.

After searching for months, my husband finally found the exact used truck he was looking for. BJ…read moreand his team @ DeLong were great to work with. Patient with us for needing later appointments (we live about an 1 1/2 hours away). The day we came to pick up the truck, it was as simple as signing our name to the paperwork and we were on our way. Highly recommend DeLong!

Unfortunately, my experience here was deeply disappointing and, in my view, very concerning --…read moreespecially for women. Based on how I was treated, I would strongly caution other women to bring someone with them, as I did not feel taken seriously despite being the buyer. While things started out friendly during the sale, the tone shifted drastically once the purchase was complete. I encountered what felt like arrogance, evasiveness, and a lack of accountability when I needed help after the sale. My questions were ignored, even when I followed up multiple times, yet I continued receiving promotional emails urging me to return. I also had a disturbing interaction where an employee called me unexpectedly and made false accusations that were not only unfounded but easily disproven. It was aggressive and completely inappropriate -- and I was forced to consider legal action if it continued. I regret completing my purchase here and truly wish I had gone to a different dealership for the same vehicle. I found another nearby location that has been much more helpful and professional, even though I didn't buy the car from them. This dealership's customer service appears to end the moment they have your signature. It was a complete shift -- overnight -- and unfortunately, their focus seemed to be entirely on the sale rather than any real commitment to customer satisfaction or follow-up. I have a strong credit profile and substantial car-buying experience, and I can confidently say this was the most disappointing dealership interaction I've ever had. If you value respectful, honest service -- especially as a woman -- I'd strongly recommend looking elsewhere. There are other Ford dealers in the area that are far more professional and worthy of your business.

In August 2026 we purchased a 2021 GMC Denali 1500 from Ultimate Rides. The entire buying…read moreexperience was seamless. Shoutout to John who was incredibly responsive and assisted every step of the way as well as Nick. We took delivery within a few days after buying. We are incredibly pleased overall with our experience with Ultimate Rides as well as with the truck!

Huge selection of cars in every price range and a bunch of cool custom lifted trucks and SUVs. They…read morehad plenty of finance options available for me and got me on my way quick! The best part was the full drivetrain warrant! Highly recommend.

Rick is a very gifted, talented mechanic. I have an older model Chevy and this mechanic is a…read moregenius! Highly recommend!

I was cruising back roads and ran over an item that put a hole in my tire. I googled tire repair…read moreand thankfully your shop was near. I was losing air quickly but could drive a few miles. I parked my car just outside your shop. I was not certain that your Gardner Illinois shop worked on cars. I was parked less than two minutes wondering my next move (my tire now flat) when you, Jeff, came outside your shop, walked towards me and said, "I can help you." Even typing those words I can feel all weight lifted from my shoulders. What a gift. Thank you. I said, "How do you know?" and you replied, " You look a bit lost." We chatted, Jeff grabbed a patch kit and he patched that decently sized tire hole. My day was saved. I am grateful for you- the owner- being so observant and breaking from your busy routine to check on a stranger. It has renewed my faith in the kindness of others. Thank you for your instinctually kind self. I bet I could visit 40 different shops and probably never meet the owner, they may not even be in the building. I will share with others about how kind and fair you are, Jeff. I wish you the most wonderful success in your business.

The owner is shady & unfit to work on a tricycle. Can't understand how he has 2 business. Must be…read morebecause he overcharges for everything. I was warned about going to him but took my chances. Boy, did I make a huge mistake!! He'll ruin your vehicle or say he fixed something that didn't even need fixing & charge you a huge amount. Can't believe he's still in business with all the bad things I've heard & experienced first hand. You're foolish if you go to him for ANYTHING!! I wouldn't trust him to fix a flat tire!

It's closed for good. They were friendly and accommodating. The good ones always close!read more

Great car buying experience! Everyone was extremely friendly and nothing like the crooks at other…read moredealerships. Def recommend.