C&C Auto is a WONDERFUL company!!! I got stranded on the highway, two hours from home, and my car…read moreended up in C&C's garage...they had it fixed within 24 hours and they were absolutely the blessing I needed in such a conundrum. They are some of the kindest folks around and they are very genuine and fair with their pricing. They worked tirelessly to find out what was wrong with my car, and communicated with me every step of the way. They even drove across town to pick me up to retrieve my car at the end of the day because I couldn't get an Uber! I told everyone I know how wonderful they were when I got home. I highly recommend their service. 5/5 would ask for their help again!!

Great response time even in bad weather!! I live 80 miles away. I blew my tire on 55 and made it…read moreto Wally's during a really bad storm on the Sunday after Christmas. I just started calling the closest tow companies. C & C was the first to answer. The man that answered was kind and reassuring. The tow truck arrived very quickly. The driver moved quickly and urged me to get in the truck for safety. During the ride to my destination he was pleasant and kind. C & C made a terrible situation a little better!

Well, I did not have getting stuck in a ditch with my twelve-year-old daughter on my bingo card for…read moretoday. I made a wrong turn in a rural area and wound up in a ditch on a road where we didn't see one car until our tow truck driver got there. Ryan from Hopkins Towing pulled us right out and had us follow him so he could make tracks for us to get home. He stopped at every stop sign until we caught up to him (even getting out once to tell me what to do if I start sliding). After we got back to town, he called to make sure we got home okay and to tell me what to do so my tires don't freeze. If you EVER need tow service, I couldn't recommend this company more. We're a little shaken up but home and unscathed thanks to Hopkins Towing, Inc.

Ryan was responsive, towed our vehicle safely with state of the art equipment and was very…read morereasonably priced. Once the vehicle was at the house he offloaded exactly where we needed it. I've never reviewed a towing service before, however, Hopkins Towing inc. is top notch, clean and polite.

Unfortunately for the Pontiac Community we lost Bernie's Automotive to a fire last year…read more Fortunately for me Vance Miller is still running the towing aspect of Bernie's. I first met Vance when my truck decided to turn itself off and not start. Heller motors said they would tow it in to take a look at it. Vance miller showed up, was able to pick me up, and My Truck/Me to Heller Motors to have it looked at. It started right up for Heller Motors. They worked on it for over two hours but couldn't figure out what the issue was. They didn't find the problem and didn't fix it. They said I would just have to "let them know." I'm thinking, great, this will be a nice surprise for me to look forward to. Well today the big surprise happened. I was about a mile and a half north of Towanda heading back to Pontiac from Bloomington. Finding myself dead on the side of the freeway Vance was the first person that came to mind. I called and without hesitation Vance headed my way to rescue me from the sweatbox that my truck was becoming sitting out in that sun. Vance not only picked me and my truck up to drop off at Sam Lemon Chrysler, Jeep, Dodge, Ram in Bloomington but he took me to Enterprise rent a car up the road. They had nothing without reservation so he took me to the airport to check out Hertz, Avis, and National. No reservation, no cars. Vance then drove me back to Pontiac and dropped me off at my motel. You see, I am from out of town and that makes issues like this even harder because I am unfamiliar with the surroundings. Honestly, I wish I would have never met Vance because that would mean that my truck was in Tip-Top running order. However, I am glad that I met Vance because he was someone that not only picked me up and took my truck to where it needed to be but he was a local that I could bounce ideas off of and someone that could provide suggestions. As far as I'm concerned he went above and beyond the duties of a tow truck driver. In the end he didn't feel the need to stick it to me when it came to the bill. I hope that when somebody is in the need of a tow truck driver they go to Yelp to find their answer. Look no farther than Bernie's Towing and cross your fingers that Vance Miller is the person that picks you up.

I broke down on Hwy 55 and Vance Miller and he crew came and towed us to his shop. They assessed…read morethe car and recommended we take it back to dealer who had repaired it in Chicago. They towed the car to Chicago. I appreciated their kindness, honesty and integrity. They also kindly took us to the train station to get to our next stop.

I can't say enough for what this auto repair company has done for my family during this holiday…read moreseason. My daughter and her husband were traveling for Thanksgiving and broke down. He found a replacement transmission and installed it for a great price getting them underway again in only 3 days. Thank you guys so much for your help !

Very Very disorganized and unprofessional shop there is NO ORDER what's so ever. When he first…read moreopened service was good. Now he's so busy is where the communication has lacked.Now the owner doesn't communicate with customers well to inform them if there car is ready to be picked up. You have to contact him and if he decides to leave for the day and you call he will not answer.. All that was asked was a courtesy call and he started yelling at me just because I stated that and how much of an inconvenience it caused and was using profanity very disrespectful. Communication and organization and giving great customer is the key to any success and he get's very rude and nonnonchalant as if he doesn't need my business. So will take my business to a much more organized and professional company!!!

I've been taking my car to Jim for about 3 years now and do not trust anyone else touching my car…read more He goes out of the way to make sure I am safe whether it is something small or big. Never has taken advantage of me for being a woman and fairly prices repairs to cars. He's gone out of his way more than a handful of times to help me solve anything that may be wrong in my car which is nice especially in today's economy. One day I pulled up with a tire that I was questioning the pressure because I had to go out of town and he took time to patch it up while he orders my new set of tires.

The service I requested didn't fix the main issue !! It happened twice in a week !!…read more I am very upset , I am 9months pregnant & have 7 kids who depend on me working & getting them to their appointments. I keep having to stop work & reschedule due to the neglect of this shop. I want a refund of my money !! I will get the authorities involved if needed . 815 ILCS 306 !! Stand behind your shoddy work !!

This is a top-notch body shop. I had to file an insurance claim and AAA brought me to Netherton's…read more From the day I dropped off my crashed vehicle to the day I picked it back up, I was kept regularly in the loop of its progress. They actually completed my repairs about 2 days earlier than anticipated. Best of all, this is a family business with all hands on deck. As a woman with scant knowledge of cars but ample knowledge on being taken advantage of in male-dominated industries, I felt very respected and only dealt with women who walked me through every step of their process. I am now quietly firing my regular car repair place and coming back here.

My Hyundai Kona was backed into at a grocery store parking lot. Nethertons took care of the damage…read moreand the car looked brand new. They even cleaned the car a vacuumed the interior. Very polite and transparent service!! Thank you!!

I called about tires for my daughters car. The woman that answered the phone was very professional…read moreand extremely nice. She gave me a great price and assured me that they would take very good care of her. THEY DID JUST THAT!!!! They were very friendly to my daughter and my 5 year old grandson. I would highly recommend them for any auto repairs

I called about tires for my daughters car. The woman that answered the phone was very professional…read moreand extremely nice. She gave me a great price and assured me that they would take very good care of her. THEY DID JUST THAT!!!! They were very friendly to my daughter and my 5 year old grandson. I would highly recommend them for any auto repairs.

I brought the wheels off of my Harley Davidson to Surface to have new tires installed. (I also…read morebrought my own new tires) Matt helped me carry my stuff in and then asked me to stop by in the am to pick them up! I showed up the next morning and everything was finished and ready to go. Excellent shop to deal with. Thanks guys!!!

Would highly recommend. Bought n had a rear tire installed on my bike. They worked me in n out on…read moreshort notice fast. That was great since I was working 12 hr days on midnights.