Here for the first time in a couple of years. Very impressed with the huge number of flavors and the very low prices (compared to what would be charged back home in DC). Friendly young women serving read more

Your ice cream deserves a 5 star rating. Although your staff is friendly, the long pony tails draping above the tubs of ice cream while the server is in the cooler was distressing to witness. And the worse of it, my wife found a hair in her ice cream. Please, tie your pony tails back. If their length allows it it to fall over your shoulder and it's tip is above the food, that is seriously wrong. PLEASE, WEAR A BASEBALL CAP OR SOMETHING AND TIE THAT TAIL SO THAT IT DOESN'T MOVE! read more

Mint chocolate chip with toppings was incredible, and the speciality ice cream cones are fudge thick deliciousness. Great place to take a hot date. read more

Rick's Gourmet Ice Cream - Large cup is HUGE. - Ice Cream & Frozen Yogurt Near Me - Keene, New Hampshire

The ice cream is phenomenal, a bit overpriced and a bit rundown, but decent service, especially from the young ladies who work there. Their owner is friendly and once stayed open a few minutes after closing my for my friend and I. read more

Amazing ice cream and shakes. Wonderful staff. Large selection of ice cream, dairy free ice cream, almond milk ice cream, and lots of toppings. read more

An abundance of flavors here. Located next to five guys w indoor seating. Ice cream was good. Staff did not give that welcoming vibe that I love as part as my experience. read more

Rick's Gourmet Ice Cream - Inside - Ice Cream & Frozen Yogurt Near Me - Keene, New Hampshire

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This quaint retro ice cream parlor is worth the drive. Rick is the King and offers the best vegan soft serve I have ever had in a variety of solid flavors. I go with the blueberry cheesecake! read more

Rick's Gourmet Ice Cream - Blueberry Cheesecake Vegan Soft Serve - Ice Cream & Frozen Yogurt Near Me - Keene, New Hampshire

Ice cream ALL YEAR LONG! Best ice cream around, hefty servings, good price. Worth the visit and the wait. read more

Great staff, lots of options. Chocolate dipped waffle cones are excellent. Coconut milk ice cream is very good.

I was hoping that I wouldn't fall in love with this place since it's 30 minutes away from where I live... but it's just the best ice cream in the area, period. I come from a long line of ice cream snobs so I have high standards, and Rick's meets all of them. It's also surprisingly cheap. If you can't taste the difference between gourmet ice cream and Friendly's then you might not get the hype, but if you're looking for the good stuff, this is it. read more

I love the Oreo coffee ice cream and come here often. The prices are good and so is the ice cream. Sometimes the staff aren't the friendliest and seem to want you in and out as quick as possible. The last time I went one of the staff was eating ice cream behind the register and the female who took my order used a crumbled up napkin to grab my cone without using gloves which slightly bothered me. read more

Best soft serve in Keene and even many other areas I've been to. Recommended. A downside is there is no outdoor area to sit and eat your ice cream. read more

Terrible service. Staff and owner are so unfriendly and rude. The website and sign on the door state that they are open until 9:30 daily. However, the inconsistent hours are infuriating. It seems like it just depends on the employees working and the apparent mood of the owner. They lock the doors before 9:00 on some nights. After the first time I was turned away with a scowl and lack of acknowledgment I figured it was just a slow day. However, it has now happened four times. To turn away paying customers BEFORE closing time is rude and poor customer service. It is a miracle this place has been open for so long. Save your money and choose somewhere else. read more

First time in Keene and i was craving ice cream one night. This ice cream store happened to be open and near by. They have a huge parking lot. Plus they follow all social distancing rules. They have so many different flavors plus milkshakes and some other special options such as sundaes. I got soft serve on a special cone and it was definitely worth it! So filling and yummy! Highly recommend them! read more

First time here, Ice cream is outstanding! So many flavors. I got the mint moosetracks loaded with chocolate chunks and a flavorful mint ice cream. My wife got extreme chocolate with a gluten free cone which was a nice surprise! Can't wait to come back and try another flavor with a warm chocolate cone! read more

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The ice cream is okay but not the best. The lack of customer service is awful, example I've gone in several times and not once has the person acknowledge my return.. just because you have an over abundance's of ice cream flavors doesn't make you the best in the area. read more

AKA Cool Scoops, this place has quite the assortment of icecream, however they're lacking on Fro-yo varieties. (two choices) It was good to see that Rick himself is still running this place, and he seems to work every shift himself. This guy owns the place, so he keeps the floor clean, the serivce snappy, and the smiles plentiful. I'll come back to this place every time i'm in Keene, however I hope he starts making fro-yo more of a priorty. I had black raspberry chip and it was SOOOOO gooood, so why not match that quality with some quantity for crying out loud? They also have a lot of outdoor seating and it's walking distance from Keene's popular, and adorable Main St. read more

Absolutely NOT your typical ice cream shop!!! Hand crafted flavors, high quality ingredients, more than fair portions and prices. Friendly service and variety of products, I prefer hard pack, my children love the assortment of toppings, and of course they have soft serve, shakes, and sundaes. Personally, I believe they have the best straight up chocolate in county. read more

It was my first night visiting keene and at 9:15 my boyfriend and I wanted some ice cream so we called Rick's ice cream to ask how long they were open for and this rude girl answered and told us 9:30 and acted as if she was hoping we wouldn't make it by that time. We went anyways because we wanted to try it and it was not yet 9:30. we got there at 9:22 and the doors were locked and 5 teenage girls were just staring at us trying to get in and proceeded to gesture that they were closed and couldn't come in. That was very frustrating as we had just called 5 minutes ago. we called them back and we saw the girl answer and we could even hear her from inside and she was basically yelling at us, and said, "we are closing - that's what you do at a job"... like what?? I'm 27 and have had PLENTY of jobs and I know the listed time for closing is the time up until paying customers are allowed in. That would never have been acceptable at any of my jobs, so maybe she's the one who doesn't know how to close a store. I then took a picture of the store hours posted on the door and the girl running toward the door to unlock it because she saw me taking a picture of her. read more

Rick's Gourmet Ice Cream - time listed that they close showing I had time to come get a simple scoop of ice cream - Ice Cream & Frozen Yogurt Near Me - Keene, New Hampshire

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Good Shake options! Some good options for lactose intolerant folks like me. My boyfriend described his shake as "The best shake he has ever had" and being that I've worked in a few different ice cream stores for over 3 years now, he's had a lot of shakes, so that one must have been pretty good read more

Ricks has the best ice cream I have ever had and the best milkshakes! It's reasonably priced and the staff are always nice and helpful! The best part is that they're open all year round!! read more

I love there ice cream so good . They are always helpful and nice . I always want to go here and get a good ice cream with the family

We were in Keene for a day trip, and wanted ice cream. Wow - the peanut butter Oreo ice cream was amazing. The kids liked theirs too. I'll want to stop by again he next time I'm in the area. read more

I've been here three times in the past few weeks and my orders were wrong 2 out of 3 times. One of those times I got exactly what the person I was with got. I find it weird because I didn't get anything complicated. I adhered to the menu. read more

I've only heard great things about this place so I had to try it out myself. Come to realize that it is pretty overrated. Every size cup is ridiculously overscooped, making it more expensive than it should be for mediocre artificially flavored ice cream. read more

The ice cream is amazing and the selection is honestly overwhelming, but c'mon Rick! Smile more dude! Your sad face makes me feel bad that I'm there bothering you with my money or something. read more

Great place for family and friends or just a cute date :) customer service is amazing and so is the ice cream. Although it's on the priced sadie for ice cream, it's 100% worth it. Lots of options and variety. I highly recommend the graham cracker ice cream!! read more

I love Rick's. They have delicious ice cream (especially the raspberry fudge chunk) and a wide variety of offerings. They are also open year round, which is nice. The staff is friendly and the prices aren't too bad either! read more

Rick's is a nice ice cream place, not too much variety but good flavors are usually available.

I have been coming to Keene for about a year or so now, but only just found this gem. Now, I can't come to Keene without getting my fix of this place. Their flavors are unique, but I have only ever tried 2, which were delicious. I can't really comment on the cost, as other reviewers, because I am used to Cold Stone prices, which are exorbitant. So, compared to Cold Stone, this place is no more expensive than any other ice cream joint. read more

This is the best old fashioned style ice cream parlor in New Hampshire. There are dozens of flavors of ice cream, both hard and soft serve, lots of topping choices, and so many mix ins and dry toppings they are too numerous to count. There are more possible combinations than you can make in a lifetime. They'll even custom make a Dusty Road sundae, which is just about impossible to find. The only downside is they are within walking distance of my home, and I don't need all those calories.. read more

The colorful and somewhat retro atmosphere is the best part, but the ice cream was also delicious and they have a huge selection of soft serve flavors. They also have unique toppings(pink and blue sprinkles)! I didn't try the hard ice cream, but the fact that the soft-serve flavors are varied and distinguishable from one another is enough to make me come back to Rick's. read more

Rick's Gourmet Ice Cream - Small cheesecake and pistachio twist - Ice Cream & Frozen Yogurt Near Me - Keene, New Hampshire

Very unimpressed they were closed at 9:30pm when they say they are open till 10pm. Drove from out of town just to turn around and drive back home. read more

Great portions and great prices! The "extreme chocolate" is so delicious, rich, and thick you almost have to chew it! There are so many great flavors it's hard to pick. My mother-in-law really likes the ginger. read more

Amazing flavors and nice service. Great prices. Monster Mash is awesome.

Not super impressed. Ice cream was not very good. Either it was old or had melted and refroze. Won't go back if you want my opinion.

I've been here twice now and both times I've been less impressed. The decor is interesting to say the least. The ice cream is ok quality at best and is just served in large portions to make patrons happy. The prices aren't great especially considering this is Keene NH we are talking about. If you want affordable, decent quality ice cream I suggest looking elsewhere. read more

I love ricks ice cream. They have a wide variety of flavors and amazing milkshakes. I have had a few occasions where the staff was rude, but I've had mostly positive experiences. read more

Big portions very creamy and delicious. Peppermint and caramel cashew crunch were great.

The icecream is good, but very expensive! My fiance and I went there....I got a medium size sundae with the normal toppings and he got a medium size bowl of icecream with only whipcream and the bill was over $10.00!!! A little too expensive for my taste. read more