I'm surprised this location has so many over years because I visited customer service to do an…read moreexchange and they were lovely I also ran into abby who is this school manager as I was going to watch hardware and she was so kind to talk to me about just been offered five days but she was happy to help me locate what I was looking for she says they often just make things around she was unsure and didn't want to point me in the wrong direction This was very clean well managed, and I enjoyed every interaction with all the employees

The Home Depot in Ellisville has top-notch staff, and the team at the Pro Desk is absolutely…read morephenomenal. These guys consistently go above and beyond to take care of their customers. Ben, Scott, Mike, and Rico deliver some of the best customer service I've ever experienced. This Home Depot is hands down THE BEST. As a project manager for home renovations, I am constantly ordering building supplies to be delivered to my projects. Anytime I've had an issue with an order, Ben somehow waves his magic wand and makes it right. I honestly can't say I've ever received this level of service from a big box store before. I also want to call out Shirley, one of the store managers. She genuinely engages with customers and isn't afraid to jump in and help wherever she's needed. That kind of leadership really shows. This location sets the bar high for customer service--well done!

I needed a piece of single strength glass cut for a picture frame. I talked to a very polite person…read moreon the phone and was able to give him the dimensions of what I needed. In about an hour, it was waiting for me at the checkout desk and I didn't even have to pay until I picked it up. Everyone in the store was polite also.

Since March 2020 I have used this stores drive up service multiple times. Two of the times have…read morebeen to exchange my propane tank for my grill. Both times I placed the used tank in my trunk with my credit card and the employees got me a new propane tank and ran my credit card without having to go inside. I have also picked up mulch, grass seed, and topsoil in this manner at this store. I just call ahead and make sure it is a good time for them. Rick's Ace Hardware employees are definitely going the extra mile and will continue to get my business.

All you need home improvement…read more This lowes is large and in charge with a vast garden section to lumber yard. Guess what, they also have a clothing section in case you need clothes to last during those rough and dirty jobs. They also added a pet section! Lowe's locations are pet friendly. Fun tip: don't forget to grab your gift cards. This location has a wide variety of options for gifting like their sister company Walmart. This location has a very large parking lot with plenty of accessible and pro parking. I hate the in and out doors but it's manageable. They also went to a self checkout system for the most part which can be annoying when checking out pvc, wood, and other small items not in packages. The value is great but they may not have as many luxury items like their competitors. A main brand at lowes is craftsman (red brand) and Kobalt (blue brand). However make sure to ask about the their delivery and install services for flooring, doors, laundry, and kitchen appliances.

Do not purchase appliances from this company. They don't stand behind them, they get it wrong more…read morethan right & if it's an electrical appliance you only have 2 days to return it unopened!

One of my favorite places to shop. I come for the holiday decor and dog items. They have great toys…read moreand cute dog sweaters. They have great prices on the toys I buy for my dog. Also their bird seed. Huge bags for the same price you'd see for smaller bags at other stores. Staff is always helpful when you need assistance as well. What helps is they have everything you need. I came for bird seed and could also buy bathroom cleaner a few sections over. Great store for your home needs

I was trying to get 18 two by fours and had to go through at least 40 or more to get that. And I…read morebought the premium so I expected good quality lumber not things that were all splintered up. Very disappointed. I have an extremely bad back and nobody would come help. I even yelled at a yard person. He just sat on his forklift talking to another yard person.

The girls at the customer service desk so kind laughing and having a good time…read more They promptly helped me with a return for a chainsaw and helped me find a new one

Pete Clark - a manager at the Chesterfield Home Depot - is definitely customer service driven. I…read morehad been given the run around in trying to get reimbursed for my rental equipment deposits - which were never utilized. I finally talked with Pete & he immediately & satisfactorily resolved the issue. Thank you Pete - I will keep coming back to the Chesterfield Home Depot!

One of the better Home Depots in the STL metro area. I think it's about 3/4th the size of the…read moreSunset Hills or South County location, which is perfect for me, someone who usually gets flustered by large stores. Every staff member we dealt with was friendly. My only complaint is that they no longer have cashiers, it's self-checkout with an attendant. That being said, they have one of the best self-checkouts I've dealt with lately. Super easy. Parking is plentiful, and the store is easily accessible off of the busy Manchester Road.

We come to Home Depot quite often for everything. Home improvement inside and out. Also cleaning…read moresupplies, outdoor decor and so much more. The staff is usually friendly and helpful when needed. Is say they have a good value for items. I notice they carry different brands for an item that fits each price range which is nice.

I usually go to this lowe's to shop and get great help. This most recent trip I was reaching out…read morefor help towards and employee named sean king (i asked another employee for a name) and he quickly and rudely said that he would call help over and walked away, no body every came and he was exteremely rude and short in responses. I always have a good experience at the state ave location so this is very disappointed.

I had an extremely disappointing experience with Lowe's regarding a door purchase and installation…read more On September 18, 2025, I paid $5,991 for interior doors with professional installation included. The contract listed an estimated delivery date of October 18 and completion by November 17. Installation was scheduled through Lowe's Installation Partners for December 17, specifically to ensure the doors were installed before the holidays. The doors were delivered, but the installation never occurred. On December 17, the contractor no-called, no-showed. Lowe's did not intervene, escalate, or provide a solution. Instead, I was told to wait an additional month for installation, with a proposed date in mid-January. As a result, my living room is now filled with uninstalled doors and construction materials, with guests arriving for the holidays. I only accepted delivery because Lowe's assured me the installation would be completed as scheduled. When I requested cancellation and a full refund due to Lowe's failure to perform, I was told I would be charged a 20% restocking fee for "special order" doors--even though they were not custom-made. This experience shows a complete lack of coordination between Lowe's and its installers and no accountability when commitments are missed. Do not offer services you cannot commit to or fail to proactively manage. Given what has already occurred, I have no confidence that the doors would even be installed after another month of waiting. I would strongly caution anyone considering Lowe's installation services to look elsewhere.

A blast from the past outdoor store…read more This shop has plants, dog treats, bird feed, deer feed, lawn ornaments, pvc, chains, hammers, fishing lures, and you name it! I have always driven by but a giant dinosaur caught my eye! Though a smaller dinosaur came home with me, I was shocked at this family run outdoor store! I was shocked by the different options for fertilizer, soil mix, berry plants, and pest control items they had! This is a great alternative to big box stores! I will be back for my garden needs! The prices were great and items came in large quantities so worth the price! This shop is not handicap friendly but the staff sure is so let them help you! They are pet friendly.

This was my go to place since moving to the Midwest for propane gas refills for my grill…read more As it was one of the few places where they just filled your tank and did not exchange tanks. But that is available too. (we switched to a natural gas grill 5 years ago so we do not use propane any more) We have, over the years: purchased local honey here. most of lawn and garden fertilizers and chemicals come from here. They are quicker to offered suggestions and ensure you know how to the the product correctly. They are a ferti*lome® dealer. It is the hardware store of yesteryears in terms of service. Friendly, knowledgeable family owned business that are happy to help you. It is the store of today in terms of selection. They have everything you would expect. They are happy to find what you are looking for and even happy to take it right to you car. If I need something I always start here and you should too!

For thos oldies who still remember KMart and MacFrugal's…read more This place is identical!! Like a smaller Walmart with clean restrooms and racially ethical young employees whom of most are just trying to pay their rent with an ethical wage Zero complaints Only EXCESS compliments (especially the food value with some items maybe 2 months out from their expiration date) Cheaper cost and quality than ALDI!!

Basically... Ollie's Bargain Outlet is like Big Lots used to be... Um, actually, I think it's…read morebetter. The rug section blew my mind. That is the section I am thinking about now even though I don't need the rug. The prices were so good. I think the prices were also good in some other areas. For example: I saw a box of Powerade ice pops for sale at under $1. I see that Ollie's offers a store credit card; I don't do use store cards, but it may be a good option for some customer. The employees seemed happy. I didn't buy anything on this first visit, but I went in just to browse. Didn't need anything.