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Rick and Ray's Auto Plaza

3.1 (49 reviews)
Closed Closed

Services - Rick and Ray's Auto Plaza

Check engine light

Engine oil light diagnosis

Auto general diagnosis

26 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Wheel alignment

Rick and Ray's Auto Plaza Auto Repair Photos

Recommended Reviews - Rick and Ray's Auto Plaza

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Reviews With Photos

Bethany U.

I was having a battery replaced on a 2012 chevy volt they charged me over 2k and my car still is not running. I understand they have to charge labor but the job does not require more than a couple hours of work. I talked to other shops after and the highest one was 1k for a COMPLETE install including fluids and programming. They would not work with the price and though they are nice people they charge way to much for the work that others charge below half that cost. Below is the quote for installation from another shop just to show they over charged me by 1400.

Overcharged my granddaughter for a sensor that had two screws to remove and change. 858.65. The code came on saying this sensor but a dirty air filter can trigger also. She drove home from college and the light came on so I changed filter and solved the problem. I talked to Chuck and he said that was reasonable! Can you believe it?

Ira E.

Great place to get my car taken care of !Reasonable rates, great service, friendly atmosphere, experienced technicians,timely service, fair estimates and consistently done well. I would not hesitate recommending them to friends and family

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3 months ago

We were looking for a tune up and ended up with tire, alignment and tune up. We are really happy they did a great job at a fair price

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4 months ago

Quick and easy for a check up with my vehicle! Great value as well. Everyone was super friendly and welcoming when I walked in. Thank you!

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10 months ago

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10 months ago

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3 years ago

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1 year ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

I've been coming to Rick snd Ray's for years - they've always gone above and beyond and I'm very thankful!

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9 years ago

Business owner information

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Ray K.

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5 years ago

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3 years ago

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4 years ago

Called and although they were recommended, didn't have the time to help me with a quick brake inspection.

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4 years ago

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6 years ago

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5 years ago

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6 years ago

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Ray K.

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7 years ago

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Sergio G.

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7 years ago

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10 years ago

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9 years ago

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12 years ago

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7 years ago

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Sergio G.

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8 years ago

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Ray K.

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10 years ago

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Sergio G.

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6 years ago

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Ray K.

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8 years ago

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Ray K.

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9 years ago

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Ray K.

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11 years ago

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Ray K.

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10 years ago

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Sergio G.

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8 years ago

Looking for good & honest auto service? This is the place. Very respectful staff. Highly recommend.

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Ask the Community - Rick and Ray's Auto Plaza

Repair cracked rim (1) same day (today)?

It takes 2 days but we can get it done for you. Might be able to get you a loaner car. Call the shop for appointment

Don’t See Your Question? Ask Away!

Review Highlights - Rick and Ray's Auto Plaza

After they looked over the problem, they knew it would be a couple of days to get the parts so they gave me a loaner car!

Mentioned in 2 reviews

Read more highlights

Ichiban Autos - Voted Best of Fort Worth by  Fort Worth Magazine for 2025.

Ichiban Autos

(57 reviews)

Southside

I made an appointment to have my breaks replaced. When I brought it in, Ray and crew said I didn't…read moreneed to replace yet. What?!? A care repair place that's honest?! I was so grateful! I was taking a little road trip the next day and wanted to be sure. They even put air in my tires! This was my first interaction with Ichiban, but it definitely won't be my last. So nice to have an honest auto repair shop!

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Take 5 Oil Change

Take 5 Oil Change

(27 reviews)

Arlington Heights

Mathew took care of us got us in and out the shop 10 out of 10 must recommend. He asked me if I…read morewanted a water then gave me options on oil and oil filter topped off my washer fluid tested my coolant went over both filter air and cabin 100% recommend this location

DONT GO HERE. Prices are too high, service is not fast, and they don't care if they damage your…read morecar. They have no respect for you as a customer. Read on if you need proof. I went on Christmas Eve for an oil change and the next day when I was on the highway every time I went over a bump I could hear a scraping sound. I drove to and from frisco with more and more damage being done each bump I went over. When I was able to look I could see the skid plate wasn't fastened to my car good enough after service. I went back the next day and told them about the issue. The same person from before ushered me into the shop. Tinkered for a good 10-15 minutes and said I was good to go. I trusted that they fixed what they messed up and drove off. I was headed out of town that day so needed my car drivable. I stopped to get gas and peered under my car-- their "fix" was using zip ties to fasten the plate to my car. I would have appreciated some ownership in their mistake and some honestly when they acted like they fixed the issue that THEY caused. Instead, they sent me off with me having to now go somewhere else to fix something they are responsible for. I really don't like leaving bad reviews, but after that experience I have to. This was an infuriating and disappointing experience. I understand that the mistake of the skid plate coming loose could have happened anywhere, but the way this was handled with no respect makes me regret ever giving this specific store my business in the first place. Please do better for your paying customers.

Rick and Ray's Auto Plaza - autorepair - Updated May 2026

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