DO NOT USE THIS COMPANY! I spent the last week trying to get a valid bid from Carl from Alenco. It…read morewas the most unprofessional experience of my life. He actually gave me a bid on a yellow pad then expected me to accept that as a formal quote. He refused to give me documentation and warranty info. There is still one item I don't have the model number on. If the quote was this bad I can only imagine how bad this project would have gone.

Stay away from Alenco. They destroyed my house and stated that the damage didn't fall under…read morecontract. They installed my siding and did not install flashing causing damage to the exterior walls. It took several years from the water damage to surface and they wouldn't do a thing. Cost several thousands of dollars to get it fixed. Later I got new windows and the gentleman who installed them had worked for Alenco and left because they were not installing them correctly and did not stand behind their work. Said they don't care because they have several lawyers that work for them.

This company is outstanding! From beginning to end this crew has been amazing to work with for our…read morenew roof install - communication, inspection and cleanup exceeded our expectations. They went above and beyond to get the venting in our attic upgraded, they sealed some wood rot on our chimney just to buy us some time so it wouldn't leak before we could get new siding and paint, and they did a cleanup and inspection three times. I would highly recommend Junior and his crew!

I had loved working with this group over the years for quality gutter cleaning, but unfortunately…read moresomething must've shifted. My latest experience was just OK. The communication that had been so key early on had faded, and I honestly didn't know if we were on the schedule or had been completely punted. I had to follow up to ensure things were on track. It took multiple weeks to have someone out. I think it's because of the frequent rains throwing off the schedule, but again it felt my messages were sort of going to a void. They gave me about an hours notice when someone was coming out, and he did a really nice job. I was very surprised when I got the bill and it was $125 more than it's ever been in the past. Especially surprising because the email thread we had been going back and forth in had our prior invoice at $275, not at $400. When I asked what was up they cited that it took their employee three hours and my gutters were more clogged than before. To me, nothing has really changed, if anything we have had more trees trimmed back, and more importantly, I didn't know that would affect the cost so dramatically. It had been under a year and half since I last had them out. Had I known, I absolutely would've gone with a more reasonable option. I also felt like their response was a bit off-putting, and I'm surprised because again we've hired them at least three times and I've had such positive interactions up until now. I'll be looking elsewhere moving forward; they do a nice job, and are a professional enough company, but the lack of customer service and shockingly high bill will have me finding a new go-to for my annual gutter cleanings.

I did my due diligence…read more I checked Google. I checked BBB. I checked casenet. I asked for proof of insurnace from the salesman. At first, salesmen were great. Super responsive, answered all my questions, Presented professionally and.represented well. All went well until they put 3 men on top of an unsupported overhang/car port type shelter on the detached garden shed. I came home and found a portion of the roof laying in the yard with no explaination. I called the salesman..who believe it or not was "just getting ready to call"...no worries...they'll "make it right" Except they didnt make it right. They fought me tooth and nail for 17 months. They refused to provide proof of insurance when requested. They disputed my BBB claim and even denied responsibility at all until I showed screen shots from our cameras at the house of it happening. After over a year of arguing about it, they eventually agreed to send someone to repair it...after the section of the roof was laying in the yard for juat over 17 months and was partially rotten..their solution was to re-nail it in place..but suprise....it no longer fit correctly. 20 months after the project started Emerson ended up dropping a portion of the bill so I could hire someone else to do it right. An absolute nightmare. I understand mistakes. Genuinely..and when one happens all you can do is apologize and make it right - Emerson refused to do either. If i ever see one of their signs in a yard while out driving around ill make sure to stop and share my experience.

DO NOT work with this company!! I wish we would have read…read morethese reviews before agreeing to have them work on our roof! It was a long drawn out process. Our roof looks awful, they were rushing through the job like they were just completing their quota for the month. They ripped multiple window screens which apparently is part of the fine print that we had overlooked. Just awful customer service as well!

My wife and I replaced 20+ windows on our home. The original windows were drafty and our…read moregas/electric bill was extreme depending on the season. We went with Thermal King and couldn't be happier. I truly feel like we got a higher efficiency window than others, and they look great. The installation crew worked extremely hard and they were so careful in their work. They paid attention to small detail and made sure that they were installed correctly. There were a few small issues with some of the windows from manufacturing and installation, but they were quick to fix and made everything right. After the corrections, I found one more minor issue, and they were out in a couple of days and got it resolved. We are very pleased with these windows and can already tell a difference in our heating/cooling and are excited to see the savings we have on our utility bills!

If you want the outdated sales pitch of having to spend 2 hours talking to the sales person, while…read morehe pitches you a bunch of things you don't care about, this is the place for you. This is not meant to be a negative review, just a review of their sales process....it is very time consuming, clunky, and outdated. If you are someone who likes to sit for longer quotes, I am sure they do great work, just wanted to enlighten people on the process and their "schedulers". ​​​

This is an overdue and well deserved 5 star review. We used this company a couple of years ago to…read morecomplete a large job including all new siding, new windows, and new exterior paint. The work was outstanding. It is clear that all involved with the project take pride in their craft. We worked with Josh as the project manager. He was communicative, honest, responsive, and professional. The final product was beyond our expectations. I would highly recommend this company. They may not be the lowest bid but they most definitely will provide the best product and service along with an excellent experience from start to finish.

Damaged my fence while doing their work. Contacted them and they said they'd look into it. Never…read moregot back to me or fixed my fence so I still have a damaged fence. B

This company does quality work quickly. The owner is great and didn't try to sell me a whole new…read moreroof, but just did necessary repairs. A lot of times, when you show contrctors an issue, they try to convince you to spend far more than you need to. This company didn't do that. So, A+ for honesty. And A+ for getting my leak to stop leaking.

Followed everything I asked for. Cleaned up when done. Answered all my questions in a timely…read moremanner. Excellent follow through.

We hired Fairway Exteriors to install new Hardie Siding for our home and they absolutely crushed…read moreit. Scott the worker set clear expectations and walked us through the timeline and budget. They stayed on price and time! The same workers showed up everyday at the same time and worked diligently! The craftsmanship and professionalism of the crew blew us away. We couldn't be happier. Strongly recommend!

Scott Neidow and his team at Fairway Exteriors are the best James Hardie siding installers in…read moreKansas City... Scott's expertise and responsiveness can't be beat. Reach out and he'll get back to you in no time, and with years of expertise from his time working at the James Hardie national office, training other installers. These guys are meticulous and guarantee their work with a lifetime workmanship guarantee. Best siding product, best siding installation... Hardie fiber cement siding installed by Fairway Exteriors will make your home beautiful and resilient for years to come.

We had three new windows put in by Champion Windows. Mario and his partner did a fantastic job…read more Both were very personable, knowledgeable and worked quickly. Our windows came out better than we expected. We ordered the triple pane for better insulation. Mario was very professional. We have had the best experience with Champion. They came out and measured then kept us apprised via e-mail and texts on the building process. The windows are high quality and have added curb appeal! Need windows......CALL CHAMPION!!!

Sunroom never was installed correctly. Champion designed it, drew it up and built something…read morecompletely different. They've refused to for over 10 years to do anything about it. Sunroom had several leaks over the years which they attempted to address by letting some 3rd grader with a caulk gun slop silicone sealer all over the glass, the frame, and anywhere else they could possibly slather it and not care to make it look professional. Recently had the glass in the two doors replaced as their seal was leaking causing the doors to fog up inside and look cloudy. The glass was placed under the warranty plus the price of a service call, and again they slopped black sealer all over both glass doors, damaged the interior pull handle by knocking the paint off it and walked away because they lack integrity and will never take responsibility for their workmanship. The sunroom is not mine, it's on my mother's house and she's fought this company for well over a decade and now that she has cognitive issues at 87 years old I have to take over. Stay away from this company, let them fail.