1. Zen Windows Kansas City

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Zen Windows Kansas City

5.0 (5 reviews)
Closed • 8:00 am - 6:00 pm

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12 years ago

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4 years ago

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5 years ago

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7 years ago

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13 years ago

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All Weather - picture windows in living room

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The family owned business is well run and could handle our higher maintenance custom order. We put…read morein a new back door off of our Kitchen with a small mechanical dog door on the bottom. The paint on the out of the door and the inside matched and everything was seamless. The cost seemed very fair for the quality that we needed in an exterior door. Now, the company is not the fastest so if you are looking to do a quick kick on your project you might find someone faster. Basically the cost of a better deal is dealing with their time schedule of when they can get to you. Since they provide quality at a reasonable price, call early and get started with a meeting and education of your options. We had Keven; he's nice, not pushy and but wants to fully understand what you're looking to do. Happy customers, like us will be repeat customers.

I have been working with All Weather Window and Doors since 2018. They have now installed all the…read morewindows in my house, my back porch slider door and my front door. While the quality of the products is excellent, what has kept me coming back to them is their fantastic customer service. They come when they say the will, and everything they installed has been absolutely perfect. I have used several contractors over past few years whose work has ranged from awful to acceptable and it is so refreshing to work with a company where everything is just done right. Windows and doors are big investments and I am glad that I went with these guys for my purchases.

Sure Point Exteriors - James Hardie Timberbark Lap Siding

Sure Point Exteriors

(7 reviews)

My wife and I recently bought a wood sided house in which much of the siding was in need of repair…read moreand definitely a fresh coat of paint. We were also looking to replace an original wood pane window with a new vinyl window to match the other more recently updated windows on the house. We did not have the budget to completely install all new siding, but still wanted the house to look like new and be well protected from further weathering. We contacted several companies and general contractors seeking bids. A couple were not very responsive and another claimed he could not closely match our current siding well enough and only wanted to sell us total siding, which we could not afford. Dalton seemed 100% confident he and his crew could accomplish what we were asking and give us a finished project we would be proud of; not to mention at a very fair price. Dalton and his crew were very prompt and efficient in completing the job. The only setback we encountered was having to be patient in waiting for ideal weather for painting, which was to be expected given we opted to begin the project late fall/early winter. Upon completion of each phase of the project, Dalton walked through with me explaining what they had done and made sure I was pleased with the work before going forward with further progress. He even called his painting crew back out to touch up some areas he noticed. In the end, Dalton came through as promised and provided us with a completely new looking house that we are very proud to call home.

This company is AWESOME!!!!! I would use them again if ever needed. They came when they said they…read morewould. They were honest about what we needed, efficient, courteous, and did a spectacular job in a short amount of time. They left our outside clean and in great shape after the construction. The best part was that you could see they took pride in their work. They used a level to make sure everything fit and then after they installed the piece of Hardy board, they stepped back to make sure it was correct and then smiled at their work. Who does that??? Only someone who takes pride in their work!!! We were so impressed! Definitely would use them again!

Pella Windows and Doors Showroom of Lenexa, KS

Pella Windows and Doors Showroom of Lenexa, KS

(25 reviews)

We had used Pella in the past. And while we feel they have a good product they lack in quality…read moreinstallation service. The installation is contracted out. There was one group that installed the actual windows and another separate group to install the woodwork around the outside and inside. We had wood blinds at all the windows and they took them down in order to install the windows but told us they couldn't rehang them. That isn't their job. It was apparently our responsibility to get them rehung. It definitely wasn't communicated at all that they wouldn't make the windows look whole; exactly the same as the original windows.

Decades of Brand Loyalty Met With a Trip to Collections…read more I could not be more disappointed in Pella Products of KC. My mom was from Iowa and was a fierce believer in Pella products. Our home reflects that loyalty, with Pella windows & doors spanning generations--from original 1970s windows to a 2010 addition & our most recent purchase. Pella's marketing team was even interested in filming our home. That is how much our family believed in this brand. After spending over $30,000 with Pella in less than a year, I was sent to collections over a $900 balance without receiving a final bill, past-due notice, or even a courtesy phone call. The most infuriating part? I specifically asked my Pella contact whether payment was due. I was told everything was on hold and no payment was needed until further notice. I relied on that information and heard nothing further requesting payment. Then came the collections notice. I had actually mailed the check before it arrived. When I raised my concerns, there was no meaningful apology, no acknowledgment of the contradictory information I received, and no accountability. Instead, I was told to pay through the collection agency. Seriously? This is how you treat a customer who has spent thousands with you & whose family has trusted your brand for decades? A simple final invoice/phone call could have prevented this. Instead, an avoidable communication failure escalated to collections, and I was left dealing with the consequences. I am reconsidering whether to proceed with the remainder of my project and have withdrawn permission for Pella to use photos of my home or statements from me for marketing. Pella has lost my trust and my willingness to recommend its products after decades of family loyalty. If you do business with this company, document every conversation and get payment instructions in writing. One star is more than this experience deserves. Absolutely appalling customer service.

Zen Windows Kansas City - windowsinstallation - Updated November 2026

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