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    Richardson Tactical

    5.0 (1 review)

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    3 years ago

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    DICK'S Sporting Goods - New Sporting Goods Store in Silverdale !!

    DICK'S Sporting Goods

    (21 reviews)

    $$

    Dicks has good quality merchandise and good prices- about the best I can find anywhere. In…read moreaddition, they have online shopping to coordinate with pickup at my local store in the event what you want isn't in stock or carried locally. I had an issue that started with an online order so I called the toll-free number and spoke with a rep who was surprisingly delightful and caring! After her research into the matter, she transferred the call to a supervisor who was better equipped to provide assistance with my issue. The supervisor was equally delightful (!) and after deciding it was best dealt with at my local store level, she called a manager at Silverdale. He suggested that I come into the store and talk with any manager on duty, and so I did the next day. Although at first Manager, Summer, seemed skeptical, she took the time to thoroughly research in the problem (looking at my account, calling the manager who had been on duty, checking stock...), and then provided several flexible and positive solutions. The reason I think she was great is because after she inherited my problem, she completely "owned" the issue intent on finding appropriate, workable solutions. She was a joy to work with and I felt she was not only professional, but clearly she enjoys her job, feels respected and appreciated, and highly values the customer. (Note: When her earpiece had fallen out and she thought employees were ignoring her call to help a waiting customer, she laughed at herself recognizing it was her mistake- never once trying to shift the blame. Sure this isn't a big deal, but it represented a characteristic one would want in a supervisor!) I was an occasional Dick's customer previously because of convenience and price, but I am definitely now a LOYAL Dick's customer because of excellent customer service, and while surely Summer epitomizes excellent customer service, I had great, caring service from every employee involved!

    a store full of clothing with 3 single dressing rooms spent more time waiting for a waiting…read moredressing room then shopping. avoid this place on the weekends

    Boerner Fire Arms - New Custom Mags! Online Exclusives1

    Boerner Fire Arms

    (27 reviews)

    $$$

    Went in after the federal tax stamp of suppressors dropped to zero dollars. First time buying one…read morewith zero knowledge of suppressors. Took two trips in so far with a third incoming when the ATF is done. First trip did some finger printing and questions on the silencer shop kiosk in the store talked to guys at the counter and they informed me about additional stuff to do on ATF website. So went and did that and returned. Pretty average but helpful visit for being new to suppressors. 2nd trip in i spoke with a dude behind the counter explained I wanted a suppressor, but my knowledge is lacking. Told him what firearms I'm using and that I got the paperwork that was mentioned in first visit completed. So he showed me a couple options and grabbed 2 other guys and the lady at the desk processing the paperwork for their input for a first time purchaser and showed me a couple more options and ultimately ended up the the dead air sandman X. While I haven't received it yet (waiting on the ATF to process the paperwork), the staffs thoroughness, willing to answer my dumb questions for 35-40 minutes was a huge help and I felt i had to share my experience. They didn't disappoint and I have a feeling this will be my go to shop in the future. So Thank you for the help and I am looking forward to the ease on my ears when I'm out at target practice.

    I came in to offload a few safe queens that haven't seen the range in years and to see what was…read moreavailable to replace them. The atmosphere is very cold and stand off-ish, I was ignored for the first 5 minutes, standing at the counter finally being asked if "minded waiting, while he showed a lady a pistol?" Mind you she walked in after me, but I guess I didn't have the right "incentives" for attention. After almost 15 minutes of hanging out I was finally approached and asked what I had in the cases. They offered pennies on the dollar for a handful of safe queens, when I asked why their offer was so low the guy shrugged and said "you can only sell these to gun stores now so there's no private market any more, take it or leave it" I left it, I can't justify selling a rifle/scope that I paid $5K for with only 20 rounds down range for $300 because that's just how it is now. The whole experience was so negative that I didn't bother shopping around, I'd rather take my business ANYWHERE else.

    Richardson Tactical - guns_and_ammo - Updated May 2026

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