Todd was- super easy to work with, very knowledgeable, a great communicator, friendly, a natural born teacher, and an absolute chiller of a person. let me set the stage for ya... i'm looking online at guns, i see he is listed as one of the only authorized dealers around, (about an hour away from me) so called him for the first time to ask about a pistol i was wanting to buy, he not only answered his phone quickly every time but this time was about 30 mins before he closed and he pulls the information for me, he's got a great price on it so he orders it that night for me. a few days later he calls me up and informs me that it arrived and we get a time that works for me that is outside of his normal business hours! not to say that he will be that accommodating for everyone because that's asking a ton, but very accommodating! so i drive over and do the background check and he shows me and my father his guns that he has in stock. very cool inventory tbh. then after i'm all done we drive home. then i get a call back a few days later saying i'm good to come pick it up! 4 hours of driving in total but todd made every hour worth it. seriously consider going to Richardson tactical for all your gun needs. read more