I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Do not trust them. They came out, gave an estimate, then after paying a deposit decided they…read moredidn't want to do the job leaving us high and dry. Now we have lost time in getting the work done.

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

Purchased a mini-split for my basement renovation when these folks came to my rescue after 3 other…read morecompanies flaked out on me. I can't say enough good things about these folks. The experience and thoughtfulness of their work is terrific. They work with you and answer all your questions and offer advice to help make decisions when you're getting your system modified, installed or repaired. Very prompt service, they're clean and efficient at what they do. They don't try to sell you something you don't need. They are my new HVAC company for my house!

We wanted a regular maintenance check on our 3 year old Trane system and we had concerns that it…read morewas producing louder than normal sounds. However, they came out and assured us everything was in working order. No upselling or additional fees beyond what was agreed upon up front. Great insight, knowledge of the system, and advice. Will definitely call again!

Update . It truly seems some of the issues was due to the original generator brand. The install of…read morethe new unit was quick .

I have hired Parrish Services several times over the years. The most recent occasion was for the…read morereplacement of my 25-year-old furnace with a Trane 97 two-stage variable speed gas furnace. They also replaced my old humidifier with a new AprilAire model. The installers were on time, knowledgeable, and courteous. Would I use them again? Yes. In fact, I'm about to call them to do some plumbing work in my main level bathroom.

Great price and awesome coordination. Mike installed a…read morewhole house humidifier that we had purchased. He was on time, friendly and knowledgeable. I highly recommend Ashburn HVAC!

Update 04/30/26: our heat pump is wonderfully fine, worked great through the winter and spring and…read morenever needed

Rodney is great! He is extremely knowledgable, efficient, reliable and above all, HONEST. Add to…read morethat he is reasonably priced. We wouldn't use anyone else - ever.

Rodney was great. Gave us a very good quote and was responsive and efficient. Love the system he…read moreinstalled and felt very safe, even during COVID with him installing. I would highly recommend Rodney for any HVAC needs!

Waited over a year to leave a review for these guys so that I could give an honest opinion of the…read moreentire transaction. Edwin may be a seemingly nice guy but don't judge a company by a nice guy. Also see below that a majority of the reviews were left when he was doing the work himself. He is not doing the work now. He has a crew that has very little experience and he is trying to babysit them all during the day so he can try to make a buck bouncing between jobs. He would routinely come at the end of the day and spend hours fixing the mess they made during the day. Day 1: I caught the crew after they had installed a different air handler than I ordered. The crew leader assured me it was the same but when I dug into the manual I found out it was different. There is a reason the one I ordered cost more. The only thing I can figure is at best they were just being lazy because the smaller air handler fit through my crawl space door easier. At worse they do this all the time and were trying to scam me. So the lesson he is know what equipment models you paid for and double check them when they arrive. I called Edwin and he claimed to not know about it...but who knows. 2. After they got it installed there were some bugs to work out. This seems reasonable, but don't expect to be paid until the system is functional. The office was blowing up the phone trying to be paid when my system wasn't 100%. I told them I wasn't paying until the system was working properly. They came out and finished the job. Would they have got to me as quick if I had already paid? Who knows. 3. I told Edwin from the start I wanted the 10 year extended warranty on labor. He told me he would get it together. Months passed. Nothing. Hit him up again. Nothing. Called his office...they know nothing about it. 11 months after the install he sends me an invoice for the cost of the extended warranty. He tells me he will take care of the paperwork with goodman. By this time I'm tired of Edwin and his BS. There is no way I'm handing over cash to him without some guarantees in writing. I call Goodman to ask them about the extended labor warranty and they tell me it required some paperwork from them showing the purchase of the extended warranty and both me and Edwin have to sign it. Totally opposite of what Edwin is claiming. Is he totally full of BS trying to scam me on a warranty? I have no idea but the manufacturer says one thing and he is saying to just give him the cash and everything will be fine. Because of his BS I missed out on the time gram for the extended warranty for labor. Rewind, First winter with the heat pump I'm getting 400 dollar electric bills I think that is just the way it is because it's cold and the electric heat is on a lot. WRONG fast forward to the next fall season I have another company come out and look at it and they tell me it's wired wrong and this incorrect wiring is causing the heat strips to run 100% of the time, and to add to it the communication board is not working. I didn't know it at the time but Edwin knew this board wasn't working properly because he was always using the excuse of how he couldn't use Bluetooth to access the communication board. New company tells me if you can't communicate with Bluetooth it's 100% a bad communication board. So either Edwin didn't know this or he left it broken and unprogramed on purpose. New hvac company had to replace the board and completely program the unit because they said it had never been programmed properly. If you're considering this company you can read above and decide for yourself if you feel this is the kind Of people you want to deal with. Edwin seems like a nice dude but the shoddy business practices will put him out of business soon.

This is one of the worst company's I've dealt with. They tell you one thing but do another. I wish…read moreI could give them negative stats!!!! Mine is similar to most of these one star reviews. And this is a condensed version of all the issues. Then will not answer calls. When they do they make appointments but never show! It took me three weeks to get them to come deal with their mess. Then they finally had a different HVAC person come out to fix their screw ups. And said they would pay for it to get fixed. Well when they sent what they needed, he has not heard back from Edwin either. So now I have to deal with it. And the court system with deal with it also.

We just had our attic AC system replaced and they worked fast and everything seems ok so far, it's…read moreonly been 2 days. The initial consultation went excellent, no complaints. The installation guys were also very nice and did a great job, It's only been a few days so the system is running fine. The only gripe is that they left a lot of trash and residual foil and scrap pieces of the old ac up there. It was a pretty tidy space so it was noticeable and a little disappointed that they would leave parts and trash up there. I would say give them a call for service or new installation, but ask them to remove any trash and leave the place somewhat cleaned up. You pay a lot of money to replace a whole system and to find the space messy left a poor taste. It could've been an excellent service, but an oversight in minor details made it mediocre.

I saw an ad for an HVAC safety inspection and tune up so I contacted J. Hood and had their…read moretechnician, Christian, come to my house to check my two systems. My 2 year old basement unit was running O.K. but the 8 year old Trane Unit for the rest of the house was running on emergency heat. Christian told me I needed to either replace the outdoor thermal expansion valve for $1450 or replace the whole system for $9500. The unit was covered by Home Serve so I called them and they sent out George from Eagle Services in Manassas. George found a broken low voltage wire at the door unit and reconnected the wires and put a new plastic twist on connector and now the works fine and up to standard at no cost to me. I don't know if Christian was incompetent in not finding this or if he was looking to sell me an expensive repair, but the problem was fixed with a new screw on splice cap.

I was extremely pleased and highly recommend SSJ Appliance ! They are very responsive, show up on…read moretime, extremely professional and courteous. SSJ was able to find a part for my old washing machine savings me hundreds of dollars on a replacement machine. I will be recommending SSJ to my family and friends for anything they need to have done.

Pete was great! He took care of the issues with my HVAC system and even the duct work that previous…read morecontractors left behind. So thankful for Pete and his team! I highly recommend them. He also quoted $2,500 less than two competitors, with the nice, team shirts. He's honest and fair. I highly recommend SSJ!! Thanks, Pete!!