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    Richards Diamond & Gems

    5.0 (2 reviews)

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    18 years ago

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    15 years ago

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    Voecks' Fox Valley Coin & Diamonds

    Voecks' Fox Valley Coin & Diamonds

    2.1(7 reviews)
    3.3 mi
    Established in 1964
    Free estimates

    Looks like they've had bad reviews in the past. Can't say anything has changed in 2023. These…read moreguys have an Eeebay store, and I purchased a silver Phillipines Peso from them , or so I thought. Once I got it in the mail, I tested it with a magnet and it stuck right away. It felt light and was several grams under what it was supposed to be. I put in for a return, and these guys cancelled my return request, and won't answer any of my messages. They refuse to give me a refund on my money. I just have to say, if this is a professional business, its being run very unprofessionally. For one, they should be embarrassed for selling a fake coin. Any LCS worth its salt tests EVERYTHING that comes thru the door. Their reputation counts on it. Well, I'd give a pass if this was their first mistake, but after reading some more reviews on Ebay, this isn't the first time they've sold counterfeit coins. I left a negative review, but somehow they got it scrubbed. So I'm leaving my grievances here and elsewhere to hopefully let a future unsuspecting customer of theirs steer clear away from them to avoid getting duped like I did. They pilfered me out of $20, so I hope it was worth it to them and it costs them down the road a potential sale far greater. Karma Karma Karma, man. Don't do business with these thieves, there are more honest coin dealers deserving of your business.

    First time going to this establishment. Horrible service. Started with the ice skating rink on…read moretheir front step I had to walk across. I guess they never heard of putting salt on ice! Anyway I had some very valuable old silver dollars and some jewelry from my Mother's estate. Wanted it appraised so I could check with my sister if it was OK to sell. Employee that had the personality of a funeral director came to assist me. Asked if I was appraising it for insurance or if I was going to sell it. I said no to both. Employee did not give me a chance to explain after the appraisal I would check with my sister for approval to sell. She told me they would charge me for the appraisal. This is horrible service!!! I know I looked a little homeless because I was dressed for the weather but how about getting the whole story from potential customers before dismissing them! I will never come back to this establishment!!!!

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    Voecks' Fox Valley Coin & Diamonds
    Voecks' Fox Valley Coin & Diamonds
    Voecks' Fox Valley Coin & Diamonds

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    Macy's

    Macy's

    1.9(9 reviews)
    10.1 mi
    $$

    I ordered a 7 piece furniture set, Kensington, which came in a timely manner, all pieces complete &…read moreperfect; except the Riverside Furniture has their product made in Viet Nam, and it's made with Manufactured wood, not hardwood. The veneer covering it also looks faux wood. It had a terribly strong odor of formaldehyde on top of the drawers especially. It made my very ill. I tried to wait it out like they tell you to, but upon more sleuthing online, I decided to return the entire set. I had no choice, I was getting sick inhaling the VOCs. I contacted Riverside Furniture who sent a text saying they would contact me, they did not. Macy's however, was very good about it, but I remove two stars for having the merchandise. The customer service will recommend waiting up to 2 yrs for the smell to go away, I would not do that. I had coughing and lung issues from it. A customer service rep, Gabriel, helped me schedule the return and the men who came to return the set were just as pleasant & helpful as the ones who delivered it; they even wore shoe covers. It is a shame the Riverside Furniture Company isn't acknowledging this issue with furniture their brand is on. I had to sleep on my sofa or out of my apartment waiting to get these items out of my home. I was ill throughout the 2 weeks I had to wait for the return delivery men. The set was made in 10/24, so it had plenty of time to cure for VOC fumes. I'd be super cautious about buying anything from the Riverside company.

    My daughter and I have driven 3 hours, one way, to come to this Macy's for prom dresses for this…read moreyear and last. Prom was last night and the dress bag (just a long garbage bag basically) got ripped. I happen to be in Appleton and my daughter asked if I could pick up 2 dress bags so she could pack away the 2 dresses. I spoke with a manager who wouldn't give me any bags. I told her we bought both dresses from her store. She said no. Then I thought maybe she thinks I mean a nicer zipper bag, so I explained. She still said no. I asked if I could pay for 2 bags. Nope. She was not friendly and I was shocked at the lack of customer service. I walked down to Windsor (a different store with prom dresses) and asked if I could buy 2 bags. She asked if I meant a nice bag or just the plastic ones. I told her plastic. She said I'll just give them to you abs was very nice! I told her about Macy's and she was equally shocked. I've worked in retail for years, and would never dream of treating a customer like this.

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    Richards Diamond & Gems - jewelry - Updated May 2026

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