The people who work at Avenue Jewelers are amazing. They are knowledgeable about their products and…read morehave items at every price point with no pressure. I have an old ring from my grandma that needed a new setting. They walked me through my vision and I have a beautiful ring and a great memory of my grandma.

I guess if you don't know much about jewelry, do not go to this store. I invested almost $6k into…read morean engagement ring less than two years ago here. They definitely promote and try to get you to buy the lab-grown diamonds, and so we did. However, what they don't tell you is that they're not worth anything. They have no problem charging you thousands for one, but won't touch them coming back. Now I'm sitting here with a failed engagement, and a ring that's worth 2% of what I paid for it. When revisiting Avenue Jewelers, they confirmed that it's not something they would buy back at any cost, just going to show how much they stand behind their products. TLDR: I got duped by Avenue Jewelers, and lost thousands of dollars. Never again.

Mitch and his staff took very good care of us! I highly recommend Feldstein!!! Mitch wasn't not in…read morea hurry, showed us many styles and helped us pick the perfect ring. Very, very satisfied!

Made my rings look like new! I've used other jewelers before but nobody made my rings look so…read morebeautiful! I'm so happy with the work they did.

Griffin Angell helped me tremendously!! he understood and assured me that I was getting exactly…read morewhat I was asking for. He's very knowledgeable and informative. I recommend anyone who wants a specific ring/look to ask for Griffin.

They did a fantastic job! They fixed my necklace and revamped the white gold on my wedding ring for…read morehalf the price of the other jeweler's. My necklace looks like new and my wedding ring looks like the day it went on my finger! Thank you for the great work, at a wonderful price!

Always fantastic service whether purchasing or repair. Kessler's has been my go to since they…read moreopened.

Very poor customer service. We purchased my engagement ring a few years ago from Kessler's in…read moreAppleton. We went back on 2/6/24 to purchase a wedding band. I thought it would be simple 4 princess cut diamonds on band. They said they would call in a few days with the cost. After waiting a week, I called and left a message. No reply. I called again and spoke to a woman that said she would check and call back. Again, no reply. I'm Very frustrated! im Ready to find a new jeweler that actually appreciates my business and provides customer service.

Wonderful experience. Did a ring re-do and turned out beautiful!!…read moreExplained all my options and clearly before getting ring repaired. Everyone was very kind and knowledgeable. My ring has never looked better!!

Would like to be able to tell you about this business but they never answer their phone.read more

I just wanted to share my experience that I had with Kriegers…read more I had called yesterday to check on the status of my ring, the lady I spoke with (I think her name was Jamie) She was AMAZING!! She knew how much my ring meant to me and what it meant for me to have it back. She advised me that my ring would be done by 6pm and I didn't expect to get a call back when it was done because she already told me what time. However; she did call me back right at 6pm to let me know my ring was all ready. Today when I went to pick up my ring, the lady that helped me, sorry I don't remember her name, was amazing as well. She was very polite, asked me how my day was, etc. When she got my ring she complimented me on how amazing my ring looked and how it was perfect for me. I just wanted to share my experience with your store! Thank you so much for making me feel like family at your store!

Went in to get a gold chain fixed one link. Was told be $208 yes $208 lol. Need less to say I…read moredeclined and left shaking my head .

Looks like they've had bad reviews in the past. Can't say anything has changed in 2023. These…read moreguys have an Eeebay store, and I purchased a silver Phillipines Peso from them , or so I thought. Once I got it in the mail, I tested it with a magnet and it stuck right away. It felt light and was several grams under what it was supposed to be. I put in for a return, and these guys cancelled my return request, and won't answer any of my messages. They refuse to give me a refund on my money. I just have to say, if this is a professional business, its being run very unprofessionally. For one, they should be embarrassed for selling a fake coin. Any LCS worth its salt tests EVERYTHING that comes thru the door. Their reputation counts on it. Well, I'd give a pass if this was their first mistake, but after reading some more reviews on Ebay, this isn't the first time they've sold counterfeit coins. I left a negative review, but somehow they got it scrubbed. So I'm leaving my grievances here and elsewhere to hopefully let a future unsuspecting customer of theirs steer clear away from them to avoid getting duped like I did. They pilfered me out of $20, so I hope it was worth it to them and it costs them down the road a potential sale far greater. Karma Karma Karma, man. Don't do business with these thieves, there are more honest coin dealers deserving of your business.

First time going to this establishment. Horrible service. Started with the ice skating rink on…read moretheir front step I had to walk across. I guess they never heard of putting salt on ice! Anyway I had some very valuable old silver dollars and some jewelry from my Mother's estate. Wanted it appraised so I could check with my sister if it was OK to sell. Employee that had the personality of a funeral director came to assist me. Asked if I was appraising it for insurance or if I was going to sell it. I said no to both. Employee did not give me a chance to explain after the appraisal I would check with my sister for approval to sell. She told me they would charge me for the appraisal. This is horrible service!!! I know I looked a little homeless because I was dressed for the weather but how about getting the whole story from potential customers before dismissing them! I will never come back to this establishment!!!!

Very helpful friendly staff that will work with you to help you find the item you want.read more

Staff was cold and off putting. Continuously eyed me and asked to hold things I was still standing…read moreat the display with, deciding if I wanted to purchase it or not. Not welcoming, kind, or polite.

Went with my girlfriend to look at engagement rings and Hannah was AMAZING. She was extremely kind…read moreand listened to what I wanted. All the other workers in the store were nice and supportive. They showed me a wide variety of different items that I liked and were super helpful.

The Appleton location was wonderful to work with in creating my ring. They made sure to keep me…read moreinformed, sent pictures along the way and ensured it was exactly how I wanted. it turned out perfect, and I could not be happier. Worked directly with Ginny at the location and she was super helpful and informative when helping me decide what stones and metal to go with. Will definitely go back and Highly recommend.