You're on the one road leading in and out of Sebago. It's pretty rural so when you see a store or restaurant you pay attention. Richard's is like a glowing mirage for the kids and I. ICE CREAM!! Not the best you've ever had but hits the spot for that summertime ice cream fix after dinner. There are about 30 flavors. There are picnic tables and plenty of parking. My oldest had an orange float while the other two kids in my care had kiddie (1.5 scoops) of cookies and cream and salted caramel. I went with a peanut butter caramel cookie dough flavor. I could have done without the caramel but the size was just right at 1.5 scoops. a little tip- you have to place your whole order in or step aside. where we come from ice cream shops take orders and start scooping so if I am still deciding I can wait until after the kids have theirs. Here I was told I would have to step aside and re-order along with they did forget one kids order. The staff was not friendly. They weren't rude but for a summertime ice cream place in a vacation spot they were not there for the customers! Now I am a photo lover, so I can't help but make the kids take photos in front of the beautiful Sebago postcard looking mural on the side of the building. read more

Richards' Dairy Delight - Stop at the sign! - Ice Cream & Frozen Yogurt Near Me - Sebago, Maine

food was alright and there was pretty fast service... the burger did make me sick however

Richard's is a classic Sebago Lake Institution. It's been here since 1954. It's owned by local people. ( I am not local ). It is exactly what it is, a great little local drive-in with a great following! Richard's is a SUPERSTAR in my book. Thanks for so many burgers, lobster rolls, French fries & those wonderful flavors of Maine ice cream! read more

Service very poor, 5 people working (4 sitting doing nothing). If you order a soft serve get it in a cup, then can't make a cone. Check what you order. They can't understand mixing 2 flavors, when messed up they throw it in the trash. Attitude of the people working sucks. Find another place to go. I've tried to like this place and have giving them a few attempts to get it right. read more

Was up in east Baldwin today and on lunch we drove around the corner to Richards' Dairy Delights. It was 10 minutes til open so we parked and I pulled up the menu online. Fairly good variety of sandwiches. Sides, wraps. Seafood sodas shakes and ice cream. Eric needed to hit a store so we hopped down the road to a variety market and went in. Eric went to grab his stuff and I checked out the menu. After standing there 15 minutes the guy behind the counter asked if I was picking up a order, no. Waiting to order, yep. It'll be at least 20 minutes til I can take your order. I headed back to the jeep and when Eric got in we headed back to Richards' and hoped it was still empty. Couple people ahead of us and 1 had order already. They finished up the gentleman ahead of me and I stepped up. 2 sales associate at the window discussing the proper way to put in half orders. Finally they finished up and asked what I wanted. Bacon lettuce no tomatoes and cheese sub with mayo and a side of fries. He told me fries came with it. Rung me up ($10ish) and they would call me over the intercom in 8 to 10 minutes. Awesome I sit in the jeep waiting. I decided to use the restroom before heading back to the site and for a small business the bathroom was really clean. I hear them announce my name and when I get out Eric's headed to the jeep with it. I asked if he got any condiments (no) so I run back to the window and 1 of the staff saw me and turned away and a few minutes later comes back around and I'm still waiting and she looked around for the people who were supposed to be working the window. Finally someone comes over and I asked for some mayo. Sure and hands me 1 packet and walked off. Guess I'm lucky to have gotten 1 smh We get back to the job site (5-6 minutes up the road and I open the container. My first thought is what is this cuz I ordered a sub. Second thought was I don't eat wheat bread. I open the bread and not a bit of mayonnaise on it. This sandwich looked like they had toasted the bread in the toaster and slapped everything else in it. Now the menu had listed various options for breads/wraps and I was never asked. They didn't season the sandwich at any point. There wasn't any mayo on it and the bacon was dripping a blackish grease. It was extremely dry and even trying to put 1/2 the packet of mayonnaise on it didn't help any. The fries I gotta say looked fresh and well cooked and could've been amazing if they had put salt or any kind of seasoning on it. For someplace that looked so cute from the outside with a nice variety of food and fair prices I was definitely disappointed. If you're not going to make what I ordered let me know at the window. Food needs seasoning and something to give it moisture. Hopefully today was a fluke and they actually do have decent service but I won't be going back again and I wouldn't recommend that anyone else does either. Go down the road to the variety market and wait the extra 20, at least you'll get what you ordered read more

Richards' Dairy Delight - But sandwich and fries - Ice Cream & Frozen Yogurt Near Me - Sebago, Maine

Bummed to call ahead about close time.... Jump In the car as we are only 2 miles away...., arrive 7 Min before close time and watch the worker pull the shade down after locking eyes with me. They might have great ice cream. Seems like tone deaf customer service. Off to Lakeside Ice Cream we go. read more

Typical roadside French fries and fried shrimp Kind of yucky place. No indoor eating. Dirty picnic tables. Don't live here but either way wouldn't come back for food. Maybe the ice cream is better? read more

New owners past couple of years. Very small ice cream servings for the high price paid. I'm sure if I gave the server the portion they gave me, they would not be happy. I watched the manager throw away two cones that the new hire put too much soft serve in the cone I ordered. read more

I tried to find any way to communicate with Richard's; and, for lack of any way to communicate, I have had to resort to a public forum. My angst is unrelated to food or direct service...it is related to hours. We live 5 minutes from Richard's and made sure to check hours..open until 9. We arrived at 8:30 and were told by a family from out of state that we were too late. We double-checked and there was not one window open. In fact, we got home and I started writing this while Richard's was still open...huh! As I said, no complaint on food, just communication - don't close when your hours say open. read more

I love going to Richard's. My family has gone for generations! Great food and ice cream treats! Had the lobster roll and it was awesome!

Great Ice cream! Serves Giffords. Size was great for the price. I got a small. Service was friendly and quick. Stop by and check it out! read more

Richards' Dairy Delight - Small Chocoate Chip Ice Cream - Ice Cream & Frozen Yogurt Near Me - Sebago, Maine

Service is supreme, I highly recommend this restaurant. If you're ever in the area this is definitely a place to stop. Best ice cream I've had in a while! read more

Brought home a few takeout seafood dinners. The fried clams were absolutely the worst ever. Very rubbery strips only, fried in clearly old oil also. Ordered fried shrimp, got home to find fried scallops. Maybe the ice cream might be good, but the fried clams were the worst I have ever experienced, and I am a very experienced fried clam eater! read more

Delicious ice cream, friendly service, and decent food right on the lakeshore. Some of these reviews are insane--expecting Michelin chef created clam strips for $4 on the side of the road! It's a summer joint that is fast and fun and has great frozen treats. Isn't that enough? read more

Yay first (and probably only) review!!! Anyone who has been to Sebego Lake knows Richards - its been around for more than 30 years in the same location; the same couple owned it for 20 or so of those years before selling it, and it has been switching owners ever since. My mother and her sister both worked there as teens, as well as my brother, and finally me way back in the day when I was 14! The set up and style is like a Dairy Queen - you walk up to the windows, order your food and pay, then wait for your number to be called and return to the window to pick it up. The ice cream side gets absolutely ridiculous on a hot July night (and/or afternoon when school buses from the kids camps pour out in the thousands), with the line reaching THE OTHER SIDE of the street. Patience is a virtue... The food is still pretty much the same great original recipes that have been there for years, with each owner adding little things here and there. At least when I worked there, everything was made and cut fresh down to the onion rings (fries are frozen...sorry). The burgers are amazing, as meat is bought fresh daily from a local up the street and formed in the restaurant. Definitely go for a burger, but I would recommend also the green pepper rings with ranch (they're like onion rings, but on crack), and the lobster roll from the original recipe of the original owner. Beware though - I've seen with different owners that the size keeps changing along with the price, so just a heads up you may/may not get your bang for the buck. I'd also beware of the seafood platter - same situation. I love this place, I will always love this place, and though its not exactly a 5 star quality restaurant, it will always be a classic in my book. read more

Three stars is as good as it gets. We went out of our way to get to this restaurant which was a little disappointing. The only drinks were a selection of four can sodas and a bottle of water the water was two dollars and from Sam's club, enough said. Their specialty seem to be fish and chips which translated into a sizable piece of fish that had a very bland breading on and some french fries that were very fried ....for 12.99. A little disappointed but we did get some food. read more

Five star streak continues!!! From the outside-- I would be next to positive I wouldn't have stopped at this place. Order at the window & wait for your number to be called. Out back there are few rickety picnic tables with red and white tablecloths. Their menu is pretty Maine - Stand (ard) ish. Lobster rolls, tuna rolls, chicken fingers and Fried: clams, scallops, shrimp, haddock. For a reasonable $19, the fisherman's plate comes with all four fried options plus two hand battered onion rings a generous heaping of delectable, crispy French fries. These are some of the best fries I've had, if you like the ones that are crispy on the outside and soft in the inside--yum! Richards is for you! Sauces were plentiful--we received ketchup, cocktail, tartar and barbeque. If all the fried isn't enough for you and a date--you also get a salad with your choice of dressing (and the choices are plentiful, veggies ripe!!!) For $15, you get a choice of 2: Fried shrimp, scallops, haddock and clams, with all the fixings that the fisherman's platter comes with. For the $4, I would get all four, but either option definitely fills 2 people!! My companion had vanilla soft serve with rainbow jimmies. Couldn't think of anything that would have made it better--and by the end--the picnic tables really started to grow on me. Thanks Richards!! read more

Amazing quick stop for lunch cheeseburgers with grilled onions and fried onion rings . Everything tasted home made and was hot and delicious highly recommend ! read more

I like some things at this place, the fried haddock, the fried scallops, the onion rings (but my husband thinks they're too bready), but I must warn you off the fried clams. I tried them last night and they were undoubtedly the worst fried clams I have ever had. They weren't even recognizable as fried clams. The only thing I can figure is that they used canned baby clams -- just awful. I deserve my money back for that portion of my fisherman's plate! read more

After paying, I noticed the kitchen staff packing my meal had no face masks, no hats or hair restraints and were eating something with bare hands before handling my food again - not okay even if there wasn't a pandemic. read more

I am only reviewing the dairy bar part of Richards. The staff is friendly and service is quick. The portion of ice cream received is larger than most in the sebago region at lower price. They offer 20 plus flavors of hard ice cream and also soft serve. Sundaes are also reasonably priced. Well worth he stop for the dairy bar!!! read more

Awful experience. Burned, rubbery food, clam cakes were tough and definitely not fresh. Being a fulltime resident of Sebago, I was very disappointed. read more

I came here with the gf during Sebago Days saturday and it was bustling. My mouth started watering at the sight of all the fried seafood options on the menu. I got the fried scallops and shrimp platter and some fried green beans to boot. It comes with french fries and onion rings as well for a total of five fried items in one meal. This was going to be good. As I waited for number 53 to be called (I still remember my number) my head played tricks on me. Did they just call 53? No that was just the wind... Finally 53 was called and I rushed up to find a heaping portion of fried everything. Yes the portions here can only be described as "heaping". Same goes for the ice cream. The food was good and wasn't soggy. The outdoor picknick tables were a nice touch. read more

Great ice cream, get the Lobster tracks. Sizes are massive.

Big portions of creamy flavorful ice cream & they do not skimp on the toppings either!

To be fair, I've only been here once or twice - but for a reason: The prices seemed pretty crazy. We came here once to get our dogs some ice cream on a hot summer day (yes, we have some very spoiled and loved dogs!). Decent prices for the dog ice creams (3 for just under $5), but for our two human treats, it was over $13. We like supporting a local business, the owners also run the sandwich shop next door and they are very nice - but I can't justify paying that much money. I got a "frappé" which was just vanilla ice cream blended with a monster energy drink - a special they offer. My partner got a medium ice cream with a couple of toppings, nothing extravagant. The price was listed for the regular ice cream, but not the frappe. We tried to figure out how we got from what we expected to pay and the $13ish we ended up paying, but who really knows? It must add up quickly for add-ons and that frappe must have been pricey. The ice creams were good, but nothing special. I don't think we'll ever go back, unless just for dog ice creams! It's too bad though, like I said we know the owners are trying to make it work at a difficult location (everything is very seasonal here) - but I can't really justify paying that much. I don't mind paying for expensive food or a awesome service, but this isn't what I have in mind. I've read some other reviews of Richard's, and it seems that the owner responds to any of the negative ones. This would be nice, and I totally respect his right to defend his practices at his business (certainly yelp reviewers have been known to give unfair reviews) - but often his comments are very snarky and borderline rude, which is definitely unprofessional. So to anticipate his comment on this review: why didn't I ask about the pricing at the time of the service? Well, it didn't seem worth it. The lady that also runs the place is very nice. We've chatted with her on a few occasions both here and in the sandwich shop next door. I know they are just trying to make it work. So I didn't want to hurt anyone's feelings by asking about what seemed like pretty crazy pricing. We just decided that we wouldn't be coming back for more and I thought it prudent to offer this word of advice to would-be customers. UPDATE: Now that the owner has responded, as I predicted, I have to drop this down to a 1 star review and say we are definitely NOT coming back. First of all, justifying an $8 price tag on the frappe by saying you're paying for the energy drink and the Gifford's ice cream doesn't cut it. I could go to the store and buy 2 energy drinks and an entire half gallon of Gifford's and still be under the 8 dollar price tag, enough for several of these "frappes" - and you guys get discounted pricing as a merchant I'm sure, at least on the energy drinks which you stock in your store. Second, I'm sure the reason Richard's has been in business for 60 years is due to the predecessor's customer service initiatives and certainly not your negative ones. You'll be lucky to last if you keep this up, we certainly couldn't recommend this place. I said a difficult location simply because of the seasonal nature of this town, which I stated in my review. Third, How can you say your responses aren't rude and snarky? Here are some snippets: "Instead you wrote a review and obviously have no clue what clams look like." "We do it everyday. Maybe you were just having a bad day." Only on ONE of your responses to a negative review did you NOT include some snarky, unnecessary remark like the ones above. But even then, the response definitely wasn't kind and understanding, which is what GOOD customer service should look like, even to a negative review. Furthermore, the last line of your response TOTALLY proves my point, and seems vaguely THREATENING. Not cool, not OK, Ever. You're way out of line on this one. read more

Sell ice cream. Provide nice customer service. Not complicated.

We've been coming to Richard's for years. Our last visit a few days ago, was very disappointing. They only had clam strips. Not fried clam belly. So we tried it. It was supposed to be a platter, with French fries, onion rings (2), and cole slaw. The skin was still on the tough onion ring. The fries and cole slaw were decent BUT the clams were hard little pieces of fried batter. Very few edible recognizable clams. We've always lamented when September would come and Richard's would have shorter hours. Sorry, there's so many good seafood restaurants, I doubt we'll be back. read more

Just ate here to try it again after it's been 'spruced up' and I guess under new management. Nobody seemed to really know what they were doing. My wife got the scallop basked - $16.99 - she got 6 scallops, fries and coleslaw. The scallops were good, but Bob's in Windham gives you 11 scallops for $2.00 less. I had clam strips for $12.99. They were honestly the WORST clam strips I've ever had in my life. Too well done on one side, not cooked at all on the other, and tough as leather. And a minuscule portion to boot - they were horrible. I also got fries and coleslaw with my basket. Overall, not a good experience, which seems to be the case when you look at most of the reviews. Sad, since this used to be an establishment that had such high raves. Will not return unless we just want some ice cream. read more

Went to Richards three times during our recent stay. All three orders had mistakes. Burger combos missing fries or the lettuce and tomato. Chicken fingers dried out and chewy. Got home and realized the missing fries but also realized they didn't charge fir two lobster rolls. Don't have half of the ice cream flavors they list on their board. One girl didn't know if they took credit cards. Food is so so. Screwed up two ice cream orders. When you tell them they did wrong flavors they look at you with a totally blank stare, as they did when we told them we didn't get fries in our combos. Maybe need to upgrade the help. read more

We were lucky enough to be there on a beautiful July day and could sit outside in the warm weather. I ordered the fish n' chips which was made from the freshest haddock I have ever eaten. It was so white and flakey I can't get over it. The batter was fantastic and the onion rings (I substituted the fries) were delicious. My only complaint was the price which was pretty high but I guess that's what you get on route 114. read more

We went the other night and I ordered a fish sandwich. The size of the fish was huge. So big in fact that I didn't eat the bun. My daughters was the same. And when it came to the ice cream, they size were very generous. A small is all one needs but who can resist ice cream. read more

Had lunch there last month. almost 50 dollars for 2 lobster rolls and an appetizer. Truly overpriced for the portion you get and all the food there is fried stuff. Nothing home made. Good tourist place though for people willing to over pay for bad food. read more

We stop here often for ice cream. We tried the fried haddock meal for the first time. It was very good and there was enough for us to share and have plenty. We will stop there when traveling through Sebago as long as they are open for the season. The seating is out doors at picnic tables and there is no public bathroom. The small servings of ice cream are substantial. read more

Good ice cream with a few interesting & uncommon flavors. Good sized portions. What's not to like, it's ice cream.

I've been going here since I was a little kid in the 80s. Superb lobster rolls and ice cream. Maybe it's because I grew up eating them, but these are still my favorite lobster rolls anywhere. You can't go wrong. And these people complaining about price...I disagree. But even if the prices are slightly steep, it is because it's good food. And judging by the amount of business they do, people certainly don't seem to mind paying. read more

My family has been coming here for years. We were there 4th of July weekend and figured we would grab a bite to eat. The place has seriously gone down hill. Other than the French fries, the food was horrible. My father ordered scallops, which he said were incredibly fishy and not good. A few of us had cheeseburgers which were in my opinion, disgusting. They tasted like old, cheap meat. In addition, the service was less than mediocre. After receiving our food, my brothers girlfriend thought we were missing a cole slaw (that came with this plate) so she decided to go ask for more. The man working (I believe the owner) was incredibly rude and adamant that he put the Cole slaw on the plate. Regardless if the Cole slaw was there or not, nothing good comes from arguing with a customer. When I asked for extra tomato sauce for mozzarella sticks I too was rudely greeted by the man and given frozen sauce (the only they had left). Although we are big supporters of local business, we will not be returning and will be sure to tell our neighbors about our experience. read more

I've never written a review on anything before. I just couldn't let this one by without saying something. I went to this place for the first time last weekend while yard sailing in the area. I've driven by this place many times. I always thought hey I bet that place has good food. The order was one cheeseburger, one cheeseburger kids meal and one order of hot chicken tenders. The kids meal was missing cheese and french fries. The only drink options for the kids meal was soda or water, no juice or milk. How can milk not be an option when you make frappes? The chicken tenders where obviously frozen and doused in franks hot sauce. Soggy and just plan as hell. My burger was totally uneatable. It tasted like meat that had been frozen and thawed several times. It also tasted very old. I couldn't even eat it after paying 27$. My burger and the chicken tenders ended up in the trash. The ice cream was fine and prices for that not too crazy. It's kinda hard to fuck up ice cream. Maybe this place should consider just being a dairy bar. Especially when you have a nice breakfast/lunch place next door that runs circles around you. I would come back if you stopped charging top dollar for such poor quality food. Serve fresh food and l will come back. Until then don't hold your breath. read more

We were there the last day they were open this season since our summer was very busy. We love Richards ice cream ( I think is Giffords ). They always do a great job there. read more

Have been coming here for years for ice cream (never had any of their sea food). Always friendly and fast service. Prices are pretty standard and not overly priced like some people complained. Never a bad experience. read more