I purchased a firearm off guns.com when I called top gun and told them that fedx sent me a message…read moresaying my package was delivered they told me to wait till they call me. So when I made there was not going to wait because they would process my firearm I waited for a hour no one called finally I went up there the customer service was very poor. And no help at all. Number one the transfer fee was 75dollars. Then they charged. 10dollars for a background. Then charged 8dollars for a convenience Fee which came out to be 92.44. Then turn around and made me sign a waiver just to pick up my firearm. i own over 10 firearms but this is the only gun shop I had to sign a waiver. Not to mention this people act as if they don't want anything to do with black peoples. And treat you like it's all about the green money. I would never get another firearm transferred her nor do business with racist again. Just sad really sad. and they will let you see it. The average Gun store charges 30-50 for a transfer fee. They charge double the price and service is the wrost I every seen in my life

Very knowledgeable, Staffing great recommendations if you're not too sure on what you're looking…read morefor or you want to use Great selection of guns And price wise was great as well And the gentleman by the name of Nathan was a great help all around more than willing to come back again

Jay, Greg and Ben have been great to deal with. Lots of inventory and what they don't have, they…read moreusually can get pretty quickly. It's on my short list of shops to stop by on my hobby outings. Thanks for supporting our hobby and way of life.

Wow have these guys fallen off a cliff, I met the owner a little while ago and I gotta say that's…read moreone of the most arrogant pathetic douchebags I've ever had the displeasure of dealing with. The guy is an absolute clown and just wreaks of a fragile ego that he desperately needs people around to cosign, the service used to be top notch, the staff used to be top notch but they can't do a thing themselves in terms of buying or selling, they aren't the issue though, just the owner. I'd never ever go here for any needs, their prices are worse, their trade/buy prices from you to them are garbage, there is absolutely nothing redeemable about the place because the owner is too busy being a clown to act like an actual person instead of a goofy caricature. Not blaming the staff here, they just have no ability to do anything but sell you stuff, they aren't really personable, are unable to answer most questions, and generally I question their overall knowledge but that could be anywhere. There's a lot of competition that would be better to customers though, this place is right up there with Guns and Ammo on summer and their rep now which is infamous amongst locals. Everyone's heard of "Guns and Assholes" This place really used to be a whole lot different years back, but man is it just not an experience i'd recommend for anyone nowadays. Avoid it. Biggest issue by far is ownership: The owner is one of the single goofiest egos I've ever encountered, absolute cringe and the best way I can describe it is the guy is a living meme, the gun store employee, owner, etc. that lets their personality fall into complete and total delusion and a grown man who is way too old to be stuck in a perpetual teenage boy mental state. The epitome of dumb gunstore employee memes, and men who's egos turn them into total goofs. Talking to the guy was painful, your IQ takes a hit just from the interaction.

I've been here a few times and my husband has a membership so clearly 5 stars…read more You walk into a clean facility with a helpful staff. They're knowledgeable and friendly. We signed our waivers and were ready to shoot in a relatively short amount of time. The lanes were clean and a staff member was always available to keep us following the rules and cleaning all the shell casings. It's a great place to go on a date night, to brush up your skills or a group outing. Oh and don't worry if you leave something at home. They have everything you need for purchase.

We have come here for using the range, to pick up suppressors we ordered online and also to…read morepurchase guns, ammo and accessories and every single time we have been in here, we have had a positive experience. The salespeople know what they're doing, what they're talking about, and also never mind helping out and answering any questions you may have. Today I purchased a new firearm from them, and being a female and having a less than stellar experience numerous times in the past at other gun shops, I was a tad hesitant. However, that was not at all the case here. I came in looking for a specific gun that they did not have, however, they could've ordered in, but, I was shown other similar ones and I fell in love with one of them and ended up purchasing. Overall, it was a great experience and I was made to feel like a valued customer and not less than just because of my gender because someone would assume I don't know anything about guns. Gun prices are beyond fair and the assortment is vast and also always changing, so no matter what you're looking for, they probably have it or can order it for you at any time. I highly recommend this gun shop for anything between purchases to using the ranges.

Recently made four trips to the Academy in the Wolfchase area. I was shopping for a 12g shotgun and…read morea 38 cal revolver. Every time, the service was outstanding and the employees had extensive product knowledge. Plus, the prices were among the best in Memphis.

I stopped as a friend had an order pickup. I came in to utilize the bathroom. The bathroom was very…read moreclean. I did have lysol wipes in my purse and utilized those as well. I browsed the store as she waited and spotted a few items of interest the staff moving about were very friendly and checked in several times to inquire if I needed assistance.

Very knowledgeable staff and good selection. As for General gun knowledge and gunsmiths, Andy and…read moreRichard know their stuff.

The negative comments are just a bunch of cry babies. This gun store isn't Range USA. These guys…read moreknow their stuff and are real gunsmiths. No better shop in the area,

Not hospitable to people from California. Shopkeeper asked to see our Id's after seeing that we…read morewere visiting from California. He informs us that he will not be able to sell us anything in the store. I turned around and left the store. Felt disappointed and discriminated against.

The staff are ok & helpful; especially the Gun Smith, Todd…read more The range of guns are ok, but overpriced. Got a lemon Buyers beware.

The Bass Pro Shop on Macon Rd- Not the Pyramid- in Memphis is not a good place to visit. The staff…read morein the fishing department or any other department were no where to be found. We wandered around for several minutes and finally gave up. When we asked at the Customer Sevice Desk for help she tried to radio for help but still no answer. Very disappointed in this Bass Pro.

Good service good selection good value yes yes yes Making…read morespirits bright for all pet lovers bass pro shop is hosting Christmas pet photos with Santa Claus You can either do a walk-in or you can reserve a time slot online like for example there was at least eight timeslots this morning and there are several other timeslots for afternoon and evening. Just go on the bass pro shops website and look for pet photos bookings and you can look there if you prefer to have a reservation otherwise the walk-in was there was no line. There was no weight. There were only a handful of customers in the store at that time but again this was an early morning appointment. This location opened at 9 AM and the scheduled photo was pre-selected for 10 AM just to give me an idea, but there were various timeslots so if you are a person that prefers reservations, go ahead and get to the website and click on pit bookings and Reserve your timeslot there but if you're just out and about and you happen to see this post and then walk on in

horrible service on returning a defective item, would not allow me to even exchange it. Manager's…read morename was Bethel and after reading google reviews, he has clearly been a chronic problem to customers for a while. would be a shame if the store went out of business for their lack of customer service, but might be for the best with mgmt like that. Drive 30 more minutes to town before you spend money there

Managers Bethel and Evan are extremely rude and unprofessional. They like to blame the "previous…read moremanagement" for all the current and new horrible policies. This store hates their customers, and has put 2 horrible people as upper management. No one who works there knows where anything in the store is & the store is very messy.

The communication, the atmosphere the knowledge, the kindness and honesty with dignity that they…read moreshowed while I made my purchase. This was purchased as a gift for me. I have practiced and developed fine skills. Unfortunately, this was stolen in a robbery and I do not have the serial number. I'm so sad....but I'll be back. Penny Simpson

When entering the store, it is not very welcoming and the staff is very quick to just say no and…read morehave no follow up with any communication. They just brush you off and will proceed to get back to doing their own thing e.g. reading an article or something else. I entered the other day with a positive attitude and felt cast aside after asking something and received no follow-ups. I do my best to support local businesses but I won't do it here. Take your time and energy somewhere to a place where you can feel respected and spend your hard earned money.