I purchased a firearm off guns.com when I called top gun and told them that fedx sent me a message saying my package was delivered they told me to wait till they call me. So when I made there was not going to wait because they would process my firearm I waited for a hour no one called finally I went up there the customer service was very poor. And no help at all. Number one the transfer fee was 75dollars. Then they charged. 10dollars for a background. Then charged 8dollars for a convenience Fee which came out to be 92.44. Then turn around and made me sign a waiver just to pick up my firearm. i own over 10 firearms but this is the only gun shop I had to sign a waiver. Not to mention this people act as if they don't want anything to do with black peoples. And treat you like it's all about the green money. I would never get another firearm transferred her nor do business with racist again. Just sad really sad. and they will let you see it. The average Gun store charges 30-50 for a transfer fee. They charge double the price and service is the wrost I every seen in my life read more

Very knowledgeable, Staffing great recommendations if you're not too sure on what you're looking for or you want to use Great selection of guns And price wise was great as well And the gentleman by the name of Nathan was a great help all around more than willing to come back again read more

The personal Protection. Lass my wife and I took last month was excellent. The staff was friendly and the class was informative. I have been a golf member here for over a year and rarely is the range full. The Range safety is top notch. I have also taken many private lessons. I recommend this place to all my f friends and family. read more

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Disappointing Experience - No Instruction, Just a Money Grab I spent my entire Saturday (9 AM - 6 PM) at Top Gun Memphis for an instructor class, expecting hands-on instruction and guidance. Instead, the class consisted of a gentleman reading directly from a screen and playing videos--some of which he skipped, saying they were "not important" without explaining why. Despite this lack of engagement, I aced the written exam and proceeded to the range. After shooting, I received my target sheet, only to find three different numbers written on it with no clear explanation. When I questioned the instructor, he admitted that he didn't count some of my shots but couldn't explain why. Instead of allowing me to clarify or reshoot, he told me I'd have to repay and retake the entire 8-hour course just to shoot again. To make matters worse, when I asked for a simple demonstration on how to dismantle my firearm for cleaning, he refused and said I'd have to pay for that as well. Even when I asked if they could show me during a paid cleaning service, he still said no and suggested I "go to YouTube" instead. I paid for an instructor class and received absolutely no instruction. The entire experience felt like a waste of time and money, with constant talk about payments instead of actual training. I wouldn't recommend this place to anyone serious about learning firearm safety and handling. read more

I've changed from a 4 star to 5 now that I've visited so often. Staffing is consistently high and the friendliness is remarkable; it's the Chick-Fil-A of ranges. I have also availed myself of the advanced training classes. Wow - really good, thorough, thoughtful and useful. read more

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Great new gun range in an old familiar place! I am really glad someone opened up here. It is nice not to have to go to the other nearby range that's always very crowded and for some reason just makes me nervous being in there. Very good people behind the counter to help you along the way. The range rates are reasonable and they allowed me to bring my two teenage daughters with me and only use one lane. Generally only two people are allowed per lane. Thanks for that!! They have a bunch of handguns and a few AR-15 type rifles that you can rent. I always suggest renting anything you are considering buying to make sure you are comfortable with your purchase. I fired many handguns before settling on what I carry today. They have a lot more firearms for sale than the place that was here before. I am sure they will continue to stock more and more as they mature as a business. Good place to learn and practice your skills. Practice makes perfect! I for certain want to be the best shot I can be just in case it's ever needed. Oh!!! There is also a restaurant in here! I've never tried it but maybe it's good too! I'll update when I eat here... read more

Top Gun - Nice range! - Firearm Training Near Me - Memphis, Tennessee

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I took a Home Defense Class, taught by Jason and had a great time! Jason, Scott, and Will were all very friendly, professional, and informative. The class selections were great and affordable. As a first-time rifle user, I felt very safe both in the classroom and during range practice. I would recommend this class to anyone needing to learn about protecting themselves within their home! Not only was the class and training very informative, the instructors were knowledgeable and made the class a serious but fun experience. I will definitely be returning to the range in the future for practice shooting. read more

I have been a loyal customer at top gun for years but when they start doing gun control, I am done. My buddy got an at with 7.5 barrel and a brace that can be used as a stock. He was denied entry with the firearm and told it has to have a 10" minimum with a butt stock. However he is allowed to have a carbine conversion kit for his hellcat. The range down the road said no problem but top gun restrict in a contradictory way. Looks like range USA will get my weekly range allowance from her on. Oh and the target controls are messed up where you have to spend half your time fighting with the buttons just to send and receive your target read more

I've been to the gun range once before but it has been years ago. I also don't recall much of it so I wouldn't really count it. So here is my "first" experience of shooting at Top Gun. As a first time customer, I had to sign up but the process was pretty easy. There are two iPads right in the front for me to fill out my information. Once you are done, if needed, there is an area where you can purchase/rent items such as: shooting targets, ammunition, guns, and etc.. As far as price, the lane rates are pretty reasonable. After you pay, you will receive your lane number and then off you go to the next room where the shooting lanes are. If you are not shooting, on the other side is a huge glass window so you would watch family or friends shoot in the range. There is also a BBQ restaurant if you're looking for something to eat. For my first experience shooting, my instructor Art, gave me a quick and detailed lesson. He was wonderful and very knowledgeable! He was able to give me a safety lesson and then taught me how to hold, load, and position the gun when it is not in use. After that, we moved on to the proper position to stand, aim and shoot a forearm. Overall, I loved it! It was a wonderful first experience. It wasn't too packed and everyone minded their own business. No one made me feel uncomfortable at all. I will definitely be back soon! read more

Top Gun Memphis is now my favorite place and goto for instruction, and purchase of firearms. There professionalism, instruction and helpfulness in Safety and legal rights sets a high bar if you are someone new to firearms, cc, or are looking to build upon knowledge you may already have. Martin and Will provided excellent guidance, patience, helpfulness and everything your hopes desire in an instructor. These guys were a pleasure to work with. These trainers are not only knowledgeable but are able to break down information and explain in a way that makes the "reality" of the what if's easy to comprehend. With my small stature I wasn't treated any different in my capabilities as a man. To all the gun lovers, to all the woman who wonder if they can, to those looking for building blocks to build upon I urge you -- DO NOT Walk, but RUN! A million Thankyou's Top Gun Memphis! read more

I just had the worst experience today 12/02/2023 moowhen I got to the gun range for the First Time. I read the rules but I still called ahead and asked for guidance and when I got there I told the clerk this was my first time. I knew I needed to buy ammo so I did that. He asked me how many targets I wanted, I had no clue and asked for help. I settled on a number and paid for everything. I had to ask for the card to be able to draw from my holster. I took the cards and everything and had to ask where the range entry was. I went through and found my assigned lane. One of the guys greeted me as I got to my lane, I greeted him. He came to me and I told him this was my first time at the range. He then took the two cards I had and mumbled something about he didn't know why "they printed them like that". I could tell he was annoyed. I asked him where to get the targets I paid for and he said "you need to get the targets out there". The clerk did not give them to me he just pointed me to the range. He then asked me about my holster. I pulled my shirt up to show him. He immediately got more aggravated and aggressive and started yelling at me about my holster telling me that I would never get my gun out fast enough with that holster. He went on to yell that "you were told about that holster in class! I pulled the unloaded gun out of the holster and I had barely taken it out when he grabbed the gun and slammed it and my hand down on the bench yelling "how would you feel if I took my gun out and pointed it at you"!! I told him I was not going to point it at him, and he said "but you did"!! I immediately apologized, twice. He told me I was going to need to give him a minute then he walked away leaving me standing there. He finally walked back and started yelling at me again about the holster saying I was talked to about it. First this was a different holster, but I just told him that the instructor in the class told me he would talk to me about the holster I had that night but he never did. He actually rudely cut me off before I finished that last statement, I had to ask him to let me finish. He was still visibly mad, not just upset. He started yelling something else at me but I don't know what it was because at that point I turned away from him. Then I told him that he was obviously mad as he continued to yell when speaking to me. He then told me that I could not tell him how long to be upset after I pointed my gun at him, it was up to him how long he would be upset. Then he walked off leaving me standing there. I finally just packed up my stuff and left the range because I was now all shook up and I know I would not be productive if I stayed. I understand that I took my gun out and he thought I was pointing it at him, but I am positive this is not the first time something like this has happened. If his temper is that short he should not do what he does. As I came out of the range he was headed back my way and then he comes to me to say, "let's go talk". I was not about to sit down and endure more yelling and a lecture from him. I could also imagine that he had gone out and talked to the staff out there about me as well. I told him I was going to leave because I was not mentally able to stay after what had just happened. I had been very satisfied with Top Gun until today. I have already paid for two more classes and since I cannot get a refund I will have to take them. After that I will never go back there. I will find another range. He is supposed to be a professional. I understand they have to be abrupt in situations that are dangerous, but the yelling and repeated tongue lashing that followed was not called for. I got the point when he slammed the gun and my hand on the bench. I apologized Again. After he continued to show anger I asked if there was someone else who could help me and he told me he was the head huncho and no one else was available, (I believe his name is Will).I did not deserve to be treated like that and I will never forget it. He wears a gun and has a short fuse. Those two things don't go together. As mentioned, I know for sure this is not the first time something similar has happened there. No one I encountered was very helpful with me being there for the first time. They should have time and patience to help their customers. I also remember specifically after my last class was over, I went to the guy to ask about my holster and was ready to buy one from there. He told me to go on Amazon and pay $10 or $12 dollars for one. I was very excited to come to the range for my first time. The experience was ruined for me. I'll take my two classes and will then take my business elsewhere. And, the restaurant is not all that is is hyped up to be. They only give a 30 min break for lunch when taking a long class. That forces you to eat in their restaurant. As stated above I have 2 more classes. I'll bring a lunch with me for both. read more

We came in from out of town and Don stopped what he was doing and helped us asap! Great pricing and there's a BBQ place!?! You could make shooting and BBQ and event! Accommodating staff and Don is the best. He's funny too! read more

Top Gun - Firearm Training Near Me - Memphis, Tennessee

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I have cancelled my account on many ocassions and via all methods available- still no one had returned my emails, messages On Facebook messenger, not voicemail or message via phone call. My first message to cancel my monthly account was 8/30/2021 via email. I then fb messaged on 8/31/2021. I called on 9/2/2021 and left a voicemail message indicating the need to close the account. I called two more times on 9/10/2021 and then again on 9/12/2021 Andto date you still charge my account$49.00 with the recent amount being posted on my account 10/1, I called 10/1 and talked to someone at the gun counter who said he would get the info to the lady that does the cancellations - he took my name, Phone number and I requested a call back that same day. Still to this date, I've never received a call, Email or message in return. Please refund my $49 ASAP and do NOT charge my account any further. Contact me ASAP MONDAY OCTOBER 4th. read more

Will, Brian & Andy were terrific. Enjoyed the Enhanced Permit course, will definitely be back for the marksmanship/gun handling course! read more

Top Gun - Firearm Training Near Me - Memphis, Tennessee

I highly recommend taking the carry permit class at Top Gun. Everything was exceptional. Starting at the interaction with the staff upon arrival, the class was incredibly informative and far exceeded my expectations, and lastly the instructor and co-instructors were extremely knowledgeable and helpful. Mekkos, primary instructor, and Don, co-instructor, rocked the class delivery. Mekkos made the learning relevant and was able to keep the mood and interaction light even when discussing serious matters. Very good balance. All the guys were attentive and helpful while in the range. Mike joined in and was especially helpful while I was using my firearm. They all worked so well together and the instructions seemed so seemless no matter who was assisting. The day seemed to fly by although there was a lot of information to take in. I appreciated the thoughtful amount of breaks throughout the day. Lunch was so good! I'll definitely be visiting the restaurant sometime even if not on the range. Yes, it was that good. I had the pork sandwich, and other folks I was with had the brisket and the chicken sandwich. Both raves about the taste and quality. Well done. I took advantage of the discounted Beyond the Carry Permit I class offered the day of our carry permit class. Great value and discount. I can't wait to join them again. My husband and I have already planned a date night at the range for practice. These folks are top-notch! read more

Very nice people and a very clean environment. I went with my wife to take the conceal carry class and I have been around guns all my life but after taking their course I can honestly say that it was money well spent even without getting a permit I learned things from them that I never thought of. (Who says you can't teach an old dog new tricks). read more

THANK YOU, GOD!!!! Not only was I thrilled that the range reopened, but it's new! It's clean! It's updated! The management rocks! The restaurant (Ferguson's)rocks! So glad to get back to my routine of shooting, but even more...looking forward to coming here and working one on one with the staff! They are so accommodating to the customers. After dealing with Shoot Point Blank...this IS how you run a Gun Range...a business...an investment! You MAKE it work. You make it WORTH coming back to over and over again!!!! When you come in...ask for James. He was spot on about hitting every issue and concern I had. He answered every question I asked. He also pointed out many things I can do up here to utilize and make the most of my visit each time I come in! I couldn't ask for more! read more

It's good....It's good place to eat before or after practice gun！！! We can watch people are doing gun during eat ribs！ read more

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Excellent staff, they all made an effort to greet us and genuinely seemed to be happy we visited. The pricing was much better than anything around. Plenty of ranges available and it looks like they offer training classes. They are open pretty late during the week and on the weekend. They even have a BBQ restaurant inside too. Hands down this is my new favorite range. read more

Top Gun - Firearm Training Near Me - Memphis, Tennessee

Great place to shoot and very inexpensive. Will go here more often. Everyone is very friendly and helpful. The food is also amazing. Great for any date night. Shoot and eat. So fun. read more

Top Gun - Firearm Training Near Me - Memphis, Tennessee

Could use some customer service training. After we were asked if we were there to shoot and learning we were just there to look at holsters we were completely ignored for almost 15 minutes. While 6 or so workers just stood around. Needless to say we didn't purchase and will go elsewhere. read more

Took a private lesson with Ronnie South and he was great! He was very patient with us and honest!

Had a great experience in the enhanced conceal carry class. Very efficient course material and knowledgeable friendly staff! There were multiple instructors who assisted with the range portion of the class, and they gave thoughtful and constructive advice individually to everyone in the class. They were very patient and I learned so much. Looking forward to returning to this range in the future! read more

Great place to shoot! Good BBQ, friendly staff, and a nice looking inside. If you like shooting you should go here.

Glad there's another place to shoot other than that one by the highway. They also have full autos you can rent

Exceptional Personal Service For those who are looking for top quality products at great prices, combined with outstanding customer service, I highly recommend Top Gun. I recently bought there, and was very pleased with how I was treated. The manager James York and his staff were extremely helpful in guiding me to the right gear for my needs and budget. While not a novice with firearms, neither am I an expert, so having their guidance in choosing the right equipment was quite welcome. Rather than just trying to sell me on what they thought was a good buy, they asked me what my needs and wants were. I have patronized other ranges in the area, and I can honestly say, Top Gun is part of the "best of the best". For those who have been to that location previously, this is a new operation. They have done a huge refresh of the facility. It's a new gig. Take the time to go and see what's new, and I believe you'll be pleasantly surprised. read more

Customer service was nonexistent. They only let you fire ARs if you buy their .223 but surprise they don't have any. Website specifically says they welcome ARs anytime but the husky gentleman at the range counter was ultra condescending about it. Just went to Shoot Point Blank instead and had an awesome experience and excellent customer service. read more

Customer service is poor i came in no one greeted me only stares. I look around and saw i firearm i was interested standing at the counter. No one asked if i needed help. I assume a fat black man is scary and i didn't fit the description to purchase a gun so i was ignored. So i took my money and business elsewhere. read more

Will and his staff are top notch! Best facility for training in anywhere around here!

Not impressed at all. Employees aren't knowledgeable on their own policies nor about the ammo that is used. Was asked to leave by a range supervisor due to the ammo I used after being told by another employee I could use it. He proceeded to argue with me on the range and told me I was lying about sneaking the ammo in, which is impossible because they check your bags when you walk in. After he realized he was being an ass, all he did was offer a free lane pass. No refund, nothing. Been many times before this experience but won't be going back. read more

The instructors rush you through the permit test and don't take much time teaching in the range. Liars they will tell you one thing then later switch up to get you to spend more money on their classes. The customer service is horrible. I found another range just as good (actually better) for 3x less than what company charges. Definetly do not recommend. read more

Recently went into store and staff were so rude..and do not dare ask a question if they have an item that a gun store typically would carry such as rifle ammo because you will receive a sarcastic and rude answer such as "umm no!" with an eye role . My last visit in the store for sure. You try to shop local and give business owners your business but I have no time for this. read more

Staff acted like I annoyed them and I felt unwelcome on my first visit. Next rime I'll drive out of my way to a range that cares about their customers. read more

These guys are great. Very patient, very helpful. Not trying to sell you what you don't want. Just took their CCW class. Loved the instruction and the fact that they also focus on deescalation. Knowing when to walk away and how to avoid issues is just as important as how to line up the sights. read more

Enjoyed Date night here last night ! Instructors were very informative and friendly . I loved every moment of it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more