The attention was horrible. The people there didn't treat me like a person at all. They were just…read morerushing me to sign all the forms; even after the surgeon decided it was best not to move on with surgery they were asking me to sign consent forms. I had to ask them to please communicate with each other Then they made me leave through the back door

I can't say enough good things about Dr. Psimos and his staff. They are friendly, courteous,…read morerespectful, and completely professional. Highly recommend for you oral surgery needs.

The only businesses I know of that has genuinely terrible human beings. Put me in the ER by giving…read moreme medication that interferes with another medication, and said it's the pharmacy's fault for not telling me. Gave personal health records to people not on a release of information, had me drive 2 hours multiple times to tell me they're not doing something. (There's no reason why it couldn't have been said over the phone.)

Amy did a fabulous job of cleanng my teeth, as always! She's thorough and professional.read more

I couldn't agree more with the above poor review. Dr. Price is a great dentist and has always been…read moreboth fair and professional. I had previously gotten a recommendation from the pediatric dentist group in town for a dentist with a new office. She did every test under the sun on me, including CTs, etc. She spent my entire Mayo budget in the first visit and recommended thousands of dollars of work in addition. She saw several cavities that needed repair. I was very suspicious and a friend recommended Dr. Price and Stone Barn. Dr. Price did a thorough exam and said the "cavities" were likely inclusion cysts that could be watched. I didn't need any additional work and we've been watching those cysts for almost 10 years now. He's old school, is quick to refer when it's not his specialty (more advanced work, orthodontics, ect) and is always nice and fair. Since it seems dentists in town like to quickly deplete any accounts as fast as possible, Dr. Price and Stone Barn are a wonderful exception to that. He has done my children for 10 years as well and is a great peds dentist too (and didn't rack up the bill like the peds group did). HIGHLY recommended.

Extremely dissatisfied in this business. I scheduled an appointment for cosmetic reasons. They make…read morethe process for a new patient over the top and grueling. All for them to not be able to provide the service i was seeking. 0/10 would not recommend.

This place has gone seriously downhill since they opened. I've been going here since they opened…read more They were top notch. Now...not so much. My wife and I had regularly scheduled cleanings and follow ups for fillings, crowns, etc. we noticed we hadn't received reminders for checkups and cleanings. When contacted, they said 'Oh, we don't do that anymore'. So, we scheduled our checkups and cleanings at the earliest available time....2 years out from last time! I just called this morning to get an emergency appointment...severe tooth pain, radiating up my face and swelling in my mouth. No live call answers. I was eventually prompted to leave a message, after 5 minutes on hold. 1 hour so far. No callback.

Their rates have gone up and they do not adjust their charges to match my insurance's negotiated…read morerate.

I'm very pleased with the quality of care I receive here. Dr. Abudayyeh is very skilled,…read moreprofessional, and caring. My hygienist, Karine is very thorough and gentle. I trust them both completely and look forward to seeing them and the rest of the staff each time I come in.

Went to Calcagno Dentistry to get Veneers put on so my upper teeth would be whiter (you pick the…read morecolor) and longer. She did an evaluation and then told me what would be involved. COST was a little over $6400.00 dollars. She then brought over Danielle, (tech there) and showed me her Veneers and they were very nice. Dr. Calcagno put on the Veneers and they looked good at first. After a while one of the Veneers began to fail and turned dark. People commented on this, family and a few friends. I went back and she assured me she guaranteed her work. She agreed one of the Veneers turned dark and said it was the way the light was hitting it. She began to grind away at it and then polished it. Looked the same to me but she said it would be fine. I left. Time passed and it was worse. Went back, she agreed it was darker but did nothing to resolve the issue. I would ask but I felt she was arrogant and condescending. She did nothing to fix the problem. I kept coming back and asking her to please fix it as it looks funny having all white teeth and a DARK FRONT TOOTH. I went back again on September 18, 2020 and had my teeth cleaned and wanted to talk to her again about this faulty Veneer but she began yelling at her staff and ignoring me. She spent about 4 minutes with me then left the room. I left, upset and felt like she took $6400.00 dollars from me with no regard for my concerns. I made another appointment with Calcagno Dentistry on March 18th 2021. Went in and she had finally agreed to fix the DARK VEENEER. I went to the front desk and they said they were going to CHARGE me more MONEY to repair it. I about fell over. I said no this is her responsibility not mine. Then she refuses to talk to me and sends out Stefanie, (office mgr.) to handle it. Stefanie explained they can not mach them anymore and they would need to be redone. I said fine have her redo them. NO CHANCE! Basically told me TOO BAD now leave. I left quite upset. On April 7th, 2021 I received an email from Gregory Griffiths, her Attorney. He explained that she will no longer see me but will settle with me. Here is the EMAIL: Mr. Klatt, I represent Calcagno Cosmetic and Family Dentistry. Please see the attached letter from Dr. Calcagno. I am aware that in the past you expressed concern regarding the color of one of your veneers. Although Dr. Calcagno will no longer be providing services to you, she will agree to reimburse you $650, the cost of the original veneer. If you are interested in this please notify me and I will arrange for payment. Please direct any future communications to my attention. Thank you, Greg. Gregory J. Griffiths Attorney at Law Dr. Calcagno knows she is and was wrong and should have fixed it immediately when I first asked. It would have been a simple fix and cheap for her to do. But she REFUSED to REPAIR IT even though she told me she guaranteed her work! Now she is trying to offer me $650 dollars out of $6400.00 to try and feel good about screwing me. I think she doesn't care because she sold the practice and is going to let the new Dentist worry about it. Dr. Calcagno will let her deal with this. I will be posting this and pictures on social media, Google, YouTube, Twitter, Instagram, My Space...Etc...TO STAY AWAY FROM THIS PRACTICE. If she wants to make this right I want a TOTAL REFUND and will go to someone else who will redo this mess. PLEASE SHARE THIS REVIEW WITH ALL YOUR FRIENDS AND FAMILY. I AM SURE I AM NOT ALONE IN THIS.

Going to this establishment for years, it's a great place. They have also done emergency work on…read moreweekends for our son who played college football and could not be home during the week. Good people, and top notch service.

Quality care with trust and kindness. Great hygienists and overall nice, happy place to be a…read morepatient

This place screwed my boyfriend over; he had to have some of his teeth pulled out & was told his…read moretemporary flipper/teeth could be used for eating until he was healed from the oral surgery & he had his new permanent put in. After his surgery the oral surgeon told him to come back to the dentist to have it adjusted because it wasn't fitting right. We took him in the next day & they said they couldn't do anything to fix the flipper & that he could not use it to eat. They said it's too late to make him a new one that will fit correctly & even if they could he'd have to pay $3,000!! Are you kidding me?! This is unacceptable! They made a mold of his teeth before he had surgery telling him they would make a flipper that would fit & he could use for eating, now he can only wear them when he goes to work. That means no eating out; he can't eat regular food for 4-6 months?! Unacceptable!! They need to make this right! But they won't! Do not go to this dental office! I already cancelled my future appointment with them. After what they've done, I wouldn't trust them with my teeth or mouth & you shouldn't either! We're extremely angry & disappointed!

I am absolutely in love with the care that I receive here. The team is extremely in-sync with…read moreproviding handoffs with each other and the workflow here is very efficient, decreasing the amount of patient wait time. They are also all very easy to talk to and it's very natural making conversation. Steve, the hygienist, is extremely friendly and thorough with counseling about addressing my tooth sensitivity. He is very attentive in ensuring that my cleaning is comfortable. Dr. Oestriech (pronounced A-Strike) is absolutely amazing. I cannot say enough good things. She is very thorough and involves you in your care so that you understand the rationale for her plan. Unfortunately, I had to get cavities addressed (I haven't had a cavity for more than 10 years), but with my care in her hands, Dr. Oestriech made the process much more bearable, and she let me look at pictures she took of my teeth before and after the procedure. She also went through what to expect in the coming days post-procedure, and was very careful to shave the fillings so that they were comfortable and did not awkwardly impact my bite. One thing I love about getting my care with Dr. Oestriech is that she remembers what's important to me- a stainless smile. I walked around for months with a stain that would not leave. Dr. Oestriech cleaned it off beautifully and ever since, has made a point to follow up with it, making one my top priorities, her priority. All around, my experience with the staff here has been great. They are all very attentive and dedicated to providing top notch care and making you feel welcome. The billing experience was also extremely transparent with the staff providing an estimate of the procedure up front from insurance before your appointment, and a delineation of all the tasks and services that are being billed. If you're looking for a detailed dentist who will involve you in your care and makes note of, and owns resolving your concerns, look no further- I highly recommend Dr. Oestriech and the crew here!

What happened to the clinic? Formerly, the staff was so good. Now the new person at the desk is…read moreterrible. She is rude and condescending. Why did Broocklyn leave? Not happy with new desk person. It's not just me either. Is it that hard to find nice help to replace former good help?

I'm someone who does a huge amount of research on everything I buy and the people I work with for…read moreservices rendered. So when I was looking for a dentist in Rochester, I listed out 51 offices on my Google maps and read all the reviews and filtered it down to only 3 really good dentists in the city. One of them being Nicholas Brong and Zumbro Family Dental. Nicholas was a super cool dude during treatment, listening to his patients, (something most doctors seem to forget about nowadays) and coming up with an ad hoc plan to target my problem areas without tooth material loss. Everyone was nice to work with from beginning of the first appointment and follow-ups. Brook at the front desk is funny to talk to and set up everything easy. And they play the best soundtrack of classical 70's rock in there so that was primo. I hope I don't have to go to a dentist for years to come but if I lived in Rochester and needed to then Nicholas would be my choice. I highly-recommend Zumbro Family Dental for your dental needs, their service is top-notch.