Bought a brand new car in September well a semi through a rock at my windshield and needed it fixed…read moreso I figured this place would be good boy was I horribly wrong. Set up a appointment for the next day and got it fixed but my cars calibration was acting weird and this could've been a huge problem in many ways so I went back in they told me the "manager" would call me well he never did then I went in almost 6 times telling them I need it fixed or my $400 recalibration money back since they couldn't do it well they just keep telling me they couldn't figure it out and would try again 3 times it shouldn't take a month to fix your problem absolutely horrible DONT RECOMMEND!

canceled my first appt 2 mins before the service window ended, had to have someone else call to…read morereschedule, that appt was also canceled via voicemail msg. when I called to reschedule i got send to vm. called another number and no answer. called the 1-800 number and got hung up on after not getting through to a human at all. I would not recommend anyone get their work done here.

What a great experience! I dreaded (and put off) replacing my windshield and they made everything…read moreso easy and speedy fast! They set up everything with my insurance company, called to remind me we were all ready to go and then the install took about a half hour. Highly highly recommend!!

Just called for a quote and the representative was super kind, patient, knowledgeable. Thank you!read more

First of all the atmosphere of the office is great. Had a broken hanging mirror. Walked in and…read morereceived a quote and practically next day service which was unheard of anywhere else. The labor for my job was 30 minutes - they squeezed me in as had travel plans within the next few days! Price was right on with anywhere else and communication was great. Other places took days and my job was already done!

Service quality and value says it all. Mike and his son Mike have been fixing my smashed vehicles…read morefor going on 40 years. 5 kids later who contributed heavily to his work load and now taking care of me in my declining years with the same great work. You wont find a better auto body shop. Thanks to both Mikes!

A little high priced for chip repair but they were able to get us in the same day…read more The repair was good and is holding.

From the owner: Do you have glass damage? For windshield repair and replacement in the Duluth area, turn to…read moreSafelite AutoGlass . Those in central Duluth or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 16 South Arlington Avenue, Safelite AutoGlass Duluth repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Chris was great to me and I stopped by cold and had a back fender that had popped out on a…read moreclose-curb right turn incident! There was a -lasting piece missing, but Chris took it back and fixed the broken piece and put fender and right panel back in at no charge. Will definitely be back when I need services again!1

I think most auto shops make mistakes and some types of negative experiences are inevitable, as…read moreseen in the review world. My experience at this shop took place in 2018. When my vehicle had slid off an icy road and the front bumper and grill were damaged, I took it to Arrowhead Auto Body. They gave me an estimate to have it looked at which was accompanied by a strong opinion that it would be costly to repair and that parts needed to be replaced. I didn't have the funds that day, which seemed to annoy the representative in addition to the fact that I didn't want to dive into a repair before the vehicle was even looked at to assess the damage. I was told I could only leave it parked there for a day or two. So, thankfully, I saw that another shop, Everything Automotive, was across the street, and I took it there. The customer service was awesome, and they actually even let me keep the vehicle parked there for 1-2 weeks until I had the money for a potentially costly repair. When they checked everything, there wasn't any actual damage that needed repair. When I came to pick it up, they didn't charge me anything. The whole experience was a surprise and felt like great customer service and just kindness. I'm sure that Arrowhead Auto Body has allowed for many positive experiences, however, because of mine, I would tell a friend to consider other shops or at least get a second opinion. I've continued to have really great experiences at Everything Automotive. Arrowhead Auto Glass (full auto body shop) is also a good shop.

They treated my mother as if she was their very own! They gave her the top-notch five star service…read morethat all mothers should enjoy, obviously :) She was really worried about something wrong with her car dangling down, especially with this winter weather. She drove on in - they fixed her up - and sent her on her way! Very happy customer! And so thankful for their kind service to my mother! They were clearly raised right! 10/10 Recommend!!! :)

Awful service with scammers trying to upcharge me for things my car did not need. Do not go here…read morethey are a waste of time.