Ryan and Jesse have the magic touch -- super speedy service, and they got me back into my jammed…read morecar door in literally seconds (and didn't judge me when it turned out the door just needed a little muscle and finesse)!

Got a popped tire the other day and called to have someone come change my tire. They said they…read morechanged tires but, "We don't change tires on Volkswagens because of the socket size." Thought that was a pretty weird set of parameters for a roadside assistance company to have, but it could have been pure miscommunication. They did end up recommending me to Collins Brothers Towing, who did a great job, so everything worked out in the end. Moral of the Story: Just be aware that if you have a Volkswagen, or any car with metric unit measurements on the lug nuts, they might not be able to help you with your tire!

They are amazing. They dealt with the insurance company after someone else rear-ended me and ruined…read moremy car. My car was discontinued in 2011 and they found parts for it. They did an amazing job repairing it and they made it look gorgeous. Totally detailed inside and out. And they were super friendly and wonderful. I would totally recommend going to them for any type of auto bodywork you could think of.

extremedy helpful with quick service on my jeep grill repair! They were able to get it done within…read morejust a few days of estimate, all the staff was very polite and courteous. when I picked up my jeep they had also cleaned the floor mats and surfaces inside as well as a wash on the outside too, it came back cleaner than I left it! I would highly recommend them to anyone! This, unfortunately, was not my first experience with this company and I have never been disappointed!!!

My husband's truck wouldn't start after having it next door at Ace's for oil. The employees at…read moreAce's were so nice and they had to push truck out. Then the girl next door at Kenwood Muffler, was notified. She was so nice. Came out and ran a diagnostic on the truck,right away. She diagnosed it as the starter gone bad. She stated they had a starter in stock, but wasn't sure when they could actually work on the truck. Could be at least a week. Well we cannot thank her or the mechanics enough!! It was a 91+ degree day and high humidity. These people were awesome! They got the truck in at the end of the day, and fixed it! This was amazing and unexpected great delivery of service!! Thank you so much for your quick, kind, professional and caring service. We highly recommend Kenwood Muffler and Brakes.

This place was amazing! I showed up at 12, got a new battery, my brakes fixed, and a new spark plug…read morewithin 2 hours. They did this all for a great price and was well worth it!The staff was super friendly and the mechanic explained everything to me and was super helpful! I would recommend this place to everyone! Thank you guys!

Brian was incredibly helpful. He worked hard at getting us the best service for our transmission…read more Took our warranty and we are as good as new. We were 7 hours away from home and continued working with us to get fixed and then get back to pick up our suburban. Would recommend over and over.

I want to give a huge THANK YOU and shout out to Brian and his awesome team at Hermantown…read moreTransmission & Exhaust. Today I stopped in spur of the moment because my Subaru Forester was making a racket due to a loose pipe that would not stay on it's bracket. In less than 20 minutes, they had fabricated a permanent fix for my problem and didn't even charge me. Last year, they replaced a heat shield at substantial savings after explaining my options. (Over $500 in savings). They did an outstanding job and had the work completed in less than a day. I trust Brian and his incredible team to do an excellent job as they have consistently demonstrated integrity, honesty, and going extra mile for me. I highly recommend them to anyone looking for great service!

I'm writing this review on behalf of Louis A. Stockman. Mickey has been the trusted auto body…read moreexpert for his family for more than 30 years. He's worked on every family vehicle at one time or another, and the workmanship has always been meticulous. If you're particular about your car or you want truly impeccable work, Mickey is the person you call. His attention to detail is unmatched, and he treats every repair as if it were his own. There is no one better in Minnesota or Wisconsin for auto body repairs. If your vehicle is damaged, one call to Mickey is all you need. He is simply the best.

My insurance "Hartford" tried to steer me to another body repair shop…read more I was willing to pay the extra to get it to Mickey. He is meticulous and when the vehicle is complete it's done perfectly. That's not the case with some of the other places available. If you want it done right this is the place.

I love Scott and Jamie. They never try to do more then you need and they were great last night for…read moreme my car decided to run funny and check engine light was on. It was after 5 and another person was waiting and Scott could have told me to come back tomorrow but he came out to my car with computer and looked at the code and with the way it was running he told me to leave it there. I was very appreciative that he did that for me.

Had my S-10 pickup in for a complete tuneup. Great place for automotive…read moreservices. Fast, friendly, knowledgeable, small, clean, affordable, and no tricks. I'll go back for sure. They will be moving to Hermantown sometime in the near future.

My shop (Apex Automotive) exclusively uses Brian here at Gerry's Towing. He has the skill to…read morenavigate my extremely small and busy lot and has not damaged a single vehicle in any way. BEST in the area and is always at the right and fair price.

Terrible service, shady dude. Car got towed 30 minutes or less after parking around 1am on a…read moreFriday. We contacted a number we had gotten through the police, he was still up driving around, and he refused to release the car that night and told us to come back in the morning. Next morning two addresses and a lot of frustration later, we had to call AGAIN for an updated address. We were directed to 519 South 59th Ave W, which is listed as SK Automotive on google maps and is next to a NAPA (as of Aug 2026). We arrived, nobody was there and the car was just out, not secured at all. The gate on the fence wasn't even closed, never mind locked. Cool. He rolls up in his lifted truck with custom plates a few minutes later. We asked and he said there is no website and no address listed because "he doesn't have to," and was pretty rude about it. Shady as hell. We were charged $308.87 cash only like some others here. EDIT: They busted up our car too. There is now a loose part on the back that keeps falling down and he immediately denies any and all damage. Hm. This guy is unprofessional as hell.

I went to this shop because it was closest to me and because a friend of mine is friend's with the…read moreowners brother, I knew nothing of the business or their practices. My car is currently still in their shop, it's been there for two weeks. I figured this was reasonable because my car had quite a few unexpected issues, most recently involving a steering column replacement (the final issue I have been waiting on them to fix). I have been very understanding about the timeframe it's taking them to finish my car because they were nice enough to search for a used steering column for my car, and the shipping is of course hard to guarantee by a certain day. However, the steering column arrived yesterday. I wouldn't have known this if I didn't call them and ask for an update because they rarely have reached out to me about updates with my car (is this normal for all shops? I'm not experienced enough to know, I have only received one call from them from the first diagnosis a day after I dropped my car off. Everything else has been me reaching out to them, which they never seem happy about-- in fact I have been told NOT to call because they will call me. I waited a week throughout this process without hearing anything before I started ignoring that advice). I just got off the phone with Brad. I asked for an update on my car, knowing the used steering column might not work as they said they wouldn't be able to tell until they went in and installed it. On the phone call I just had with Brad he told me they didn't have time to work on my car today because they "were still working on yesterday's cars." This is immensely frustrating to me as a full time student that lives off campus and also needs to work. I do not understand why cars that came in yesterday have priority over my car that's been there for two weeks. I almost said exactly this to Brad over the phone but knew I wouldn't be able to manage a polite tone and instead just said thanks and hung up. I never leave reviews anywhere but the lack of priority for my car that I am spending thousands of dollars for them to fix doesn't make sense to me and is really making my day to day life difficult. I am lucky to have so many people willing to give me rides but some days I have had no way to get where I need to go. The most recent update was my breaking point with this place, likely will not be returning. UPDATE: I brought the rating up because I finally got my car back (on wednesday 2/5, initially brought in 1/20) and they were really nice!! Only charged for one alignment when two had to be done. Mentioned the long wait too. I hope they're able to implement a better priority system for cars that require more than the initial fix they come in for, that would have changed my review. Other than the communication difficulties I am happy with the work done on my car and please to have had a used steering column offered to me that was a LOT cheaper than a new part. I wish no harm to this business or the owners, I simply didn't have a stellar waiting/communication experience-- on the other hand I doubt they enjoyed doing so much unexpected work on my little kia soul lol. Might find myself here in the future in an emergency since it's closest to my current home in Rice Lake.

Had Brad's Auto Clinic do some work for me on a vehicle in the Spring of 2023, there was a small…read moreissue (at least small in my mind), but we got past it or so I thought. Even to the point of my giving Brad the benefit of the doubt and giving them another chance to work on a second vehicle of mine several months later. I set a time to stop in with my second vehicle on June 28, 2023. After arriving I told one of the technicians that the work that he had done several months earlier was working very well and that I appreciated it. That same technician was going to do some research on what I needed to have done now and get back to me wiith an idea of price and further details. I was all set to leave and Brad (the owner) came out and stated very loudly and abruptly that he wanted to "step into this conversation" as he put it. He then started to verbally accuse me of things that were incorrect. I repeatedly attempted to put the issue to rest and asked him if we could just move forward but he did not want to do so. Brad wanting to belabor the issue told me in the end that he does not want to do any more work for me and he sent me on my way. keeping in mind that I personally felt Brad was in the wrong three months earlier but willing to give him a second chance, I left feeling very poorly treated as a customer. Extremely unprofessional at best. I would not recommend Brad's Auto Clinic for fear that someone else may experience Brad on a bad day.