Came in looking for a suit for a wedding. The next day was super helpful. Something that I wear…read more Grateful that I found this place and definitely will be coming back for more.

I'm actually shocked that this place has such good reviews. Also not shocked since I was promised a…read morediscount in exchange for a review. TLDR: Dress has sloppy and downright lazy alterations (see photos attached for their work so you can judge for yourself) The owner Shaker is condescending, rude and doesn't know how to run a business. I was initially quoted $75 for a hem but was told it would be $60 if I left a review. I come back the next day because of the price, location, the good reviews, and his confidence that he could do a good job. (Yes I do my research on the area before giving my business) I gave his associate the dress and let them know I needed the dress by October 27th which is a few weeks before the wedding. I told him I wanted the dress on that date just in case I needed more work done. I was assured that "this is an easy alteration and it would only need a day to work on it." His words not mine. I come back on the 27th and I'm noticing that the stitching on the bottom is completely wonky, lopsided, and some parts aren't even stitched correctly. (see attached photos and make your own conclusions. The work speaks for itself) I wish I had said something but I was trying to be ok with it. I show my friends the alteration and everyone has the same WTF expression at how bad the dress was. When I called, Shaker blamed a new employee and told me to bring it back. (Ok sure but this is YOUR business, YOU need to do quality control.) At the shop, he dismissed my concerns and acted annoyed when I said the entire hem needed redoing. I show him photos while he's looking at the dress and I tell him " I don't even know what's wrong with this (pointing at the stitching)" and he condescendingly tells me "yeah that's a stitch". Yes I know it's a stitch but why is it all zig zag and uneven? He tells me that this "is an easy fix" (his words again not mine) and they will fix the spots he sees. The whole bottom of the dress is messed up and he's trying to take the easy/lazy path out AGAIN. I tell him no the whole thing needs to be worked on and he grudgingly agrees and says ok but it's going to take some time. Once I get home I realize he said SHE will work on it. I call him and tell him I don't feel comfortable with the new employee working on my dress again if that's her idea of good work. I'd rather get a refund and get my dress back and go somewhere else. This is when he starts to raise his voice. The gist of our conversation: 1. Shaker: I'm working on this dress twice without charging you again and you already want a refund? (I just dropped off the dress again a few minutes ago so no work had been done yet. Also he's only working on my dress twice because HE messed up NOT because of something else needing alteration) 2. Shaker: You were the one who haggled for the price. (I didn't do any haggling. If me trying to leave the store after politely declining and him lowering the price as I'm leaving is haggling, then sure.) 3. Shaker: You should have looked at the dress before leaving. (Blaming ME for HIM not doing his job. I did look at the dress and tell him how bad the alteration was... but that's also YOUR job. It's YOUR business) I let them "fix" it anyway just to move on. I pick up the dress today (10/29) and it's... better. The stitching is more even but it's jaggedy and I'm noticing parts where the stitch doesn't even go through where it's supposed to go. I'm also now noticing new stains on the dress. (This dress is brand new with the tags on and has sat in it garment bag since it was received in the mail) Overall: The workmanship was poor, the customer service was unprofessional, and quality control seems nonexistent. I would not recommend this business.

Finding a wedding seamstress you can trust is so important, and Sherri at The Scarlett Seam is…read moreabsolute perfection! She hemmed my dress, took in the waist and bust, and added the most gorgeous bustle. Sherri is incredibly kind and deeply knowledgeable in her craft, which instantly put me at ease during the process. Plus, she actually drives to you, which is a bonus during busy wedding planning! On my wedding day, my dress fit perfectly and I felt so secure all night. The bustle was pleated beautifully and didn't budge or come off at all, even with all the moving around. Sherri is a true professional, and I cannot recommend her enough to any future bride!

Sherri was amazing! My wedding dress had a lot of appliques and needed to be taken up several…read moreinches (with adjustments both to the straps and shortened at the bottom). This required very detailed work to ensure the applique pattern running down the dress to the end of the train flowed well. She did a wonderful job! I loved that she came to my home, making a stressful planning time a bit easier. My only regret - I should have had her take the dress in as well. We discussed it and I chose poorly. Everyone said I would lose 10 pounds before the wedding...I didn't have that optimism. Yep, lost 12 pounds before the wedding so the dress was just bit too big. That was my call - learn from my mistake! :)

The best care for your cleaning! Been coming here for a few years now and I am so pleased.read more

I brought my bridesmaid dress here to be steamed before an upcoming wedding this weekend. When I…read moredropped it off, the dress was in excellent condition with no snags, pulled threads, or stains. When I picked it up, I discovered five separate snags on the fabric that were not there before. I was extremely disappointed and frustrated, especially considering this was an important dress for a special occasion. I trusted this business to handle my garment with care, and unfortunately, it was returned to me damaged. While steaming itself was only $20, the cost is insignificant compared to the damage done to my dress. I would have appreciated honesty, accountability, or at the very least being informed if something happened while it was in their care. Based on my experience, I cannot recommend this dry cleaner. I hope they take greater care with customers' garments in the future so others don't have a similar experience.

Took a dress in and the inside shell is longer than the out side chiffon is shorter. I should have…read moreinspected it better.

Sent in a jacket for a collar and sleeves replacement, it came out terrible. I also sent in two…read morepairs of pants to be hemed and they too came out horrible. They did not follow any of the instructions I gave them.

It was such a pleasure to work with Marissa and her team. I did two weddings where I was a…read morebridesmaids for both and in both cases she did such an amazing job with both my dresses. I got both my dresses hemmed since I'm pretty short 4'11, and for one of them she was able to put bra cups in one of the dresses and add volume as well as fix/remove the awkward boning structure that was attached to the dress. She even fixed the backing for one of the dress's and overall made it more cohesive. For both dresses, I thought it was fairly priced and the whole process was professional and picking up both dresses were done so in a timely manner. For any future projects I will definitely come back since it was such a great experience both times! I definitely recommend Marissa and her team and can vouch her great work and professionalism!

Marissa is incredible! I found her on Yelp and she replied immediately and got me in for a…read moreconsultation right away. This is my first time using her services and I'm blown away by how professional yet sweet she is. She made me feel so comfortable during my fitting. She's currently working on my bridal dress and I couldn't be happier. The whole experience has been smooth, personal, and honestly super affordable compared to other bridal alteration places I looked into. If you need a tailor you can trust with something as important as a wedding dress, Marissa is your girl. Oh! She even has stamp cards - get 10 stamps and enjoy $15 off your next visit. Such a great perk!

I thrifted this 1960's Fred Perlman dress to wear on a formal night on an upcoming cruise. I got it…read morehome and realized what I thought was part of the design was actually a seam that came undone. I called Lina and she got me right in. She quickly fixed the seam and looked for any other needed repairs. She found a few more loose seams and took care of them right away. I really appreciate her attention to detail. She gave this classic dress new life. I can not wait to wear it.

Friendly , quick, superb service . I would recommend. I'll go no where else. She was so nice and…read moreefficient.

What a disappointment. We have gone here for years and after this last experience, unfortunately we…read morewill not be back. Not sure if he was having a bad day, but it is not way to treat or speak to people let alone your customers. The hours they have posted are a suggestion because they open and close whenever they want. We were trying to drop off some clothes before they closed and unfortunately arriving 30 mins before they close wasn't soon enough. When asking the owner for an idea on total pricing he could not be bothered telling us to go else where and he doesn't know any pricing.

Rigo is a hardworking, kind, honest man. I really enjoyed my experience! I will be returning for…read moredry cleaning services when needed!

Came in for dry cleaning and first words were you need that soon? Ok hi to you too, it threw me…read moreoff. I wanted to give this place the benefit of the doubt, this was my second time here and will be my last. The first time I had pants trimmed and they turned them into high waters and the trim was a straight stitch not invisible on my new slacks. I pointed the errors but mistake was done not much could be done to be fixed so I paid and left. That time she was indifferent . I should have just stayed away but though maybe dry cleaning is different. So yeah any recommendations would be nice I'm new to the area. lol

Sams has recently, to my knowledge, changed ownership. The original owners retired. So naturally I…read morecontinued to use them after finding this out. Big mistake. I took 2 cotton dresses to get the straps shortened. She originally quoted me $8 each dress. When I came to pick them up she tried to charge me $24. I had to correct her and she honored the quoted price. Once I got in the car I checked the straps. I could have done the work myself. I'm disappointed to say the least but def won't return.