Hotel recommended. Arrived and "girl" said "lucky you got here, its closing, almost, but yull havta sit out here". The place was filled with smoke and my sister has asthma, so I asked if we could sit elsewhere-reply "its all like this cause we been busy, good thing you wernt here howr ago, you couldnt see for smoke.!" We just keep openin doors!" Asked if hood vent isn't working "yow it just cant keep up wer so busy". We sit down, my sister & I ordered 1/2 hamburger steaks (10.39) with that you get 1 side & bread. We ordered a salad, extra $2.29. My salad was caesar---approx 1 cup of salad, two croutons, 1/4 tsp of cheese and bottled salad dressing in a side container--Ok rip off on the salad! Then the steaks come out!!! My sisters was so burned!! They had piled high with grilled onions & mushrooms to hide burn. So black/crusty and dried out -- inedible! We told the server (used loosely) and her response was "thats way I like em, we all eatem here like at, my daddy fixes turkey at thanksgiving and I nuke mine some more so its dried out". My sister, being so nice, said well I am sorry I can't eat this. Server-"Well I am sorry and walked off" By this time we are all speechless, eat the baked potato and this time tell her we will pay for potato but not meat. Server "well that aint up ta me" Well could you get the owner, "aint here" a manager then. Wait and out comes another "server" and this one looks mad at the world and says "which ona you asked for me" I am not kidding here!!! We explain and even pick up the meat --Response "Thats the way we have to cook them here, no pink and that aint burned just cooked dun. We cant take money off, cause thats way we cook um, dun." We try to explain, thought she was going to get the gun!! Explained we tried to send back but "server" walked off. This one continued with the BS and we finally told her we would not pay for it, end of this conversation of 15 min. So ok, she said would take off, but she was going to charge us for the bread!!!!! Guess what, she did! No difference?
Please do not go there, is a Longhorn across street! The hotel staff was horrified by our treatment and we will be calling owner of Ribeyes when we get back home. In all my travels, have never met anyone in restaurant business such as these, have eaten in bad ones and 5 stars!! Ribeyes- awful food and service is indescribable. Oh, my sister had to get up, take a chair and open the front door to let smoke out! The grill area is in front of this tiny place, each time anything was on grill, smoke billowed out-evidently no hood vent or smoke alarms!! Three dinners not eaten, no wrong, the potato was good, we did not touch bread! Unbelievable horrible experience. Closed at 9:00PM (?) but kept lights on, people still came in and sent away, but kept the light "open" on? Our fault - should have walked out at smoke!! Hotel will not recommend again-others they sent complained too. read more