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    Riano group

    5.0 (2 reviews)
    Closed 9:30 am - 5:30 pm

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    6 years ago

    This guy is the BEST, if your taking your phone or computer any where else, your making a mistake, this guy is WAY above average.

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    9 years ago

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    Brokn Computer Repairs

    Brokn Computer Repairs

    (1 review)

    I was totally unprepared for my main computer to keep freezing up on me since my backups had not…read morebeen installed to my network. New to Palm Coast, I went to Yelp and found two computer repair services, neither of which had been reviewed. I called both. One I had to leave a message. But Ken at Brokn Computer Repairs was in. We talked and made an appointment for the following morning. He MAKES HOUSE CALLS! He showed up exactly on time, spent a couple hours working on my computer. By the time he left, I was up and running. He is amazing and really knows what great computer people should know. He was able to fix the problems, install new badly needed software, and remove a ton of junk. The bill was so low it was incredible. He also took another back with him to his place to basically clean up years of problems including an insidious virus. Again, great work at a very low cost. He must get five stars because this is too good to be true.

    From the owner: We offer personalized service that will meet you where your need is and take you as far as you can…read morehandle. Our job is not finished until the customer is totally satisfied, which can extend beyond completion of work. We listen to you and communicate back what we heard to ensure correct expectations. We place honesty before profits. Home and small business PC and network repairs, upgrades, sales, training and consulting. Individual new and used PC and network components.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (13 reviews)

    $$

    I brought my iPad Pro 13" M1 (5th Gen) to this uBreakiFix location through Asurion Home Plus for…read morewhat should have been a very simple repair. The device had a small spider crack in the screen after my dog knocked it off the couch onto tile. That was the only issue. The iPad was otherwise fully functional, including WiFi. What happened next was one of the most incompetent repair experiences I have ever seen. First screen replacement: They called and said it was ready for pickup. But when we got there, the replacement screen was defective and they said it needed to be replaced again. Not great, but mistakes happen. Not a single test performed, wasted our time. Second screen replacement: They called again saying it was ready. We picked it up and took it home. Within minutes it was obvious that the WiFi no longer worked at all. This was a device that had perfectly functioning WiFi when it went in. It couldn't see any wireless networks anywhere you took it. Clearly something broke between the 2 screen replacements. When I brought it back, the huge and ogrish "technician" (and I use that term lightly) immediately became rude and aggressive, insisting there was "no possible way" they could have broken the WiFi. This was said before he even attempted to diagnose anything. Instant blame game, saying "how can I even be sure it wasn't broken when you brought it here?" They then replaced the screen a third time. Meanwhile I opened a second claim through Asurion specifically for the WiFi issue that appeared after their repair as that is what Ubreakifix said to do (in a very rude manner). When they called me again, I drove back to the store expecting the issue to finally be resolved. Instead, the technician informed me he never even looked at the second claim and bluntly said: "I didn't break it and I can't fix WiFi." That was the entire explanation. No troubleshooting. No escalation. No attempt to make it right. So here is the outcome of bringing a fully working iPad in for a cracked screen: * Three screen replacements * Multiple trips back and forth to the store * Hours of wasted time * WiFi now completely broken * Staff that are defensive and dismissive * A second insurance claim ignored entirely * Zero accountability The device went in with one minor cosmetic issue and came out with a major functional failure that did not exist before their repair. If this location cannot handle a routine screen replacement without damaging other components, they should not be performing repairs on premium devices like an iPad Pro. I would strongly recommend avoiding this store unless you enjoy repeated trips, dismissive technicians, and leaving with a device that works worse than when you brought it in. I'll be canceling Asurion Home Plus, and never ever visiting a Ubreakifix again. Stay away, you've been warned.

    I brought my iPhone in to see if it could be repaired. Instead, I was advised to consider…read morepurchasing another one. New phones are costly and I actually liked the model of the phone I presently have. Upon further inquiry, I was told that I could consider a refurbished phone(same model as my original) and I could do it at a fraction of the cost of a brand new phone, so I did. Throughout the process of transfering data from my old phone to the new(to me) phone, Lacey was very patient and customer service friendly, despite hitting several snags along the way. Joe and Lacey were both very knowledgeable about their products and took care of several customers while I waited for my data download, showing great professionalism and passion for helping each one. They went above and beyond to ensure that I left completely satisfied. Thank you Lacey and Joe.

    Riano group - itservices - Updated May 2026

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