Ambience. A Service. A…read morePrice. A Called to get suggestion for repairing tire with nail. Was told if I had to replace I had to buy new and if repaired covered under warranty. Drove in on my donut and repaired with latch under one hour. I'm a happy camper today. I'm a FaN!!!

On July 21, 2025, I spoke with the owner, Eddie, who agreed to refund me $250. During our…read moreconversation, he acknowledged a breakdown in communication between the original technician and the one who later attempted to complete the work. He admitted that key information wasn't properly passed along. Eddie also confirmed that the confrontation with the tow truck driver did occur, and while he acknowledged it was an unfortunate situation, he said there was blame to go around. That said, my experience with Butler's Automotive, located at 1401 Reynolds Street in Augusta, Georgia, was truly awful. We initially brought our Toyota Tundra in to have the rear wheel bearings replaced. After the job was supposedly completed, I noticed a persistent noise while driving. I returned and asked them to recheck the work. They told me the bearings were fine and instead claimed the driveshaft needed to be replaced. They quoted me $2,200 to install a new driveshaft. Alternatively, if I provided my part, they would charge $400 for installation. I was also told that if I chose not to proceed with the installation, I would still owe $200 for labor already performed. I ordered a new driveshaft and had it shipped directly to their shop. After the driveshaft arrived, they told me it wouldn't work and insisted I now owed $400--double the amount originally stated if I chose not to go forward with the job. When I pushed back and reminded them of the $200 agreement, they justified the higher charge by citing time spent moving the truck in and out of the bay. Though I strongly disagreed, I paid the $400 just to get my vehicle back. Once I had the truck, I installed the same driveshaft myself without issue. The part simply required a universal joint strap--something any competent technician should have recognized and handled easily. Their claim that the part didn't fit was unfounded. To make matters worse, when the tow truck driver arrived to retrieve my vehicle, Eddie and several employees were disrespectful and used profanity toward him. Their behavior was completely unprofessional and uncalled for. In total, I lost $400--$200 in unnecessary shop fees and $200 for towing--due to poor communication, misdiagnoses, and unprofessional conduct. While I appreciate the partial refund, the overall experience was unacceptable. I would not recommend Butler's Automotive to anyone. If I could give them a rating below one star, I would.

I needed a CV axle and wheel bearing replaced. Received a message to call and make an appointment…read moreand when I did, I was told they could not work on the vehicle. I was given alternative sources, which was helpful.

They fixed my wife's tire in a flash (she's a nurse who was going to see patients at the time)…read more Appreciated the quick friendly service, but when a tire has metal valve cap, please put them back on. Not only was the tire valve cap not replaced, another tire's cap was removed and replaced with a cheap plastic cap as well for some reason. I bought those caps for a reason.

Today (13 August 2025) I brought my 2001 Acura CL Type S to Manny's Service Center on Wheeler Road…read moreto have the drivers side headlight fixed/replaced as it didn't come on the other few nights. Driving as a One Eyed Bandit is not safe nor legal. Manny explained that it could be the HID bulb, or some other problem, further explaining that parts may not be available as the vehicle is now 25 years old. ( Side note-but still good looking and still a great performance car!) Manny told me if not fixable, after market light kits may be the solution. I told Manny, do what you can. Two hours later I get a call from Manny- the lights are working! I asked what was the problem? He said "well we started the vehicle, turned on the headlights and they are on, both sides." "What" I said. "Ok, i'll be there in an hour to pick up the car." Drive down to Manny's, go in office. Manny is in there, eating lunch. But he took the time out to explain what was done. It took all of ten seconds as he said, "we didn't do anything." I asked Manny how much did I owe him for his time and efforts. He said "Nothing, we didn't do anything!" Now- this is why I am taking the time to write this review- How many times have we ever went to an auto repair shop and paid Nothing! Go anywhere else and it's a fee that is the Arm and Leg! And those shops will give you the bill with a big smile! Well-Manny's Service Center deserves Ten stars for his honesty and integrity! Have a Honda- bring it to Manny's Service Center. Have a Acura- Bring it to Manny's Service Center. Honest people in the auto repair industry is a rare find. When you find one, you want to spread the word, I am spreading the word! Highly Recommend Manny's Service Center for your vehicle's regular maintenance and for those repairs that are needed. It should be noted that this is the fourth time using Manny's Service Center, regular oil change, new alternator and for a new radiator. Each and every time, work done expertly and timely. And what's more important, the costs were reasonable. What more can I say- go to Manny's Service Center. It's a no frills place. No big waiting room, just honest and friendly people who do a great job.

A great Christian shop Manny and his staff is awesome…read more I recommend anyone with a Honda or Acura to go there tell him Matt sent you

Excellent service on my 1981 VW Rabbit. The old girl needed a lot of updating to make her safe and…read morereliable. New Breed kept me informed and provided a detailed receipt, complete with pictures. Handy payment link through text messaging. If I weren't moving far away, I'd definitely patronize them again.

These are the nicest, most professional, mechanical/fabrication guys I have ever dealt with…read more Fast and pros!!

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

Mr. Conde is GREAT to work with! He is honest and very hardworking. He always gives me the best…read moreprice on tires in town!

I purchased a used tire from them for around $80.00 installed. It leaked so I took it back twice,…read morethey didn't find anything. It continued to leak and took it back a third time. The owner said he would give me a call to schedule an appointment. Never did. I took the tire to Discount Tire and they found a patch but said they couldn't repair the tire. A new one cost me $130.00. Stay away from Augusta Tires. I would not recommend them at all. They did not honor a return either. Pathetic!!!

I bring all my vehicles to them, they diagnose, estimate cost and repair in a timely manner. I send…read moreand recommend them to all my friends and family

The only place I trust with my car. They tell you everything you need to know in detail and never…read morekeep you guessing. Great service and price.