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    Rhode Island Closet

    5.0 (1 review)

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    11 years ago

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    Modern Concepts - Removed beautiful marble threshold, and installed tile much too low (large gap under door and gap in trim

    Modern Concepts

    (2 reviews)

    Mike and his team were to do a bathroom renovation and kitchen reface. The quality of work was…read morelacking (see pictures). They painted over our brand new appliances, and had very limited respect for our home. They made very inappropriate jokes and conversations while I was working from home in the adjacent room, making me very uncomfortable in my own home. I would not recommend Modern Concepts, because Mike does not deliver what he promised in the finished product. His cost is much too high for what they can deliver upon.

    Mike at Modern concepts was a horrible decision for us to hire. We hired him for a basic kitchen…read moreface lift and he could not deliver a quality finish on any of his work. He charges for luxury work and delivers far below what anyone can call luxury quality. He took twice as long has he said he would and my wife and I had to redo much of the finish work after he was gone. He constantly demands for more money and to be paid before our agreed upon progress payments. He spray painted our brand new appliances because he is sloppy and damaged our brand new wooden flooring. Bottom line we had to pay Mike at Modern concepts about $4,000 more than he quoted and he took twice as long and delivered a product that was not satisfactory. Plus during the whole process he was very unclear about payments and anything money related which makes him come across as untrustworthy. Save yourself time and money and do not go with modern concepts.

    Norfolk Kitchen & Bath - Braintree

    Norfolk Kitchen & Bath - Braintree

    (35 reviews)

    $$

    We recently contracted Norfolk Kitchen & Bath to do a complete renovation of our master bathroom,…read moreand we could not be happier. From the initial design process with Danielle we felt at home with her guidance, and she made the entire experience fun and enjoyable. Danielle was extremely knowledgeable, and put us on the right path with regard to our budget, design expectations and really helping us to understand how the entire process works. Right from the beginning, we knew we had reached out to the right company. Then came the build process, in which we were fortunate enough to work with Steve Costa who not only juggled a third-floor walk-up, a building from the late 1800s, but also an extremely pregnant woman who was keen on getting this project off the ground and completed as quickly as possible. Steve led a fantastic group of NKB employees and subcontractors, but I would be remiss to not give a special shoutout to John and Mike who were our dream team carpenters, kitchen décor experts, and mental support during the project. Our dog clearly misses Steve, John and Mike as they became best friends it seems during the project. Additionally, Kelsea from the PMA team was a huge help in keeping the schedule/accounting on track for us. We were THRILLED with the final product (photos attached), and we are so very thankful for all of the hard work of the entire NKB team to bring our dream bathroom to life (before the baby, may I add)! If you are looking to have work done, look no further than NKB. We know that we will be using them in the future when needed, with no doubts about it.

    Our design person was good; however, the installers were a problem. There were a number of glaring…read moreerrors throughout (scheduling, coordination, project management, install errors, did not follow the design plan, etc.). Completion took more than twice the time they estimated. Once completed, the electrical system would not function. We requested the issues be fixed so the kitchen could be functional, but Norfolk Kitchens refused. They acknowledged the electrical problems existed, but stated because they were not legally obligated to remedy their poor workmanship because it was "up to code". Apparently new electrical systems don't have to function properly to meet "code". In our instance, Norfolk Kitchens failed to do work to a standard that resulted in a workable kitchen. Very poor workmanship.

    Rhode Island Closet - contractors - Updated May 2026

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