I've been a customer/patient of Olathe Family Dentistry for a few years now and I've been very…read morehappy. But my most recent experience was so pleasantly memorable, I felt compelled to post a review. It was not just a routine cleaning, which have all been fine, but a replacement of old cavity fillings. First of all, I did not feel a THING when the novacaine injection was administered. I mean, seriously, I was sitting there wondering "did he inject the novacaine yet?" before I realized yes he had. And I'm kind of a baby about novacaine in the first place. Secondly, the whole procedure was done smoothly, with excellent teamwork between Dr. Alexander (I hope it's Dr. Alexander and that I'm getting his name right, he's great) and the technician (sorry, I don't remember her name but she's great too, very personable and professional). They had a good collaboration where she could anticipate what he needed next and when I needed to be suctioned, etc. It just went very smoothly. Felt no pain, and it was efficiently done. Thirdly, I needed no adjustment at all. Sometimes with these fillings, it can end up a little high, and your bite just isn't quite right. Nope, 24 hours later I don't even REMEMBER that I just had these fillings done. The bite was perfect on the first try. And you have what you need - tissues, cups, rinse, bing, bang boom, procedure done, you're on your way. Oh yeah, I forgot, you can even eat and drink RIGHT after the procedure is finished. And I did (sorry, I know I said I wouldn't when I was there but I did because I COULD) eat and drink shortly afterwards and had no problems at all. And the staff are great. They're nice to you when you arrive and good about scheduling and great about billing. They listen to you, pay attention, they just do a great job with customer service. I've left physicians practices solely based on the behavior of the office staff even if I like the physician. Not an issue with Olathe Famly Dentistry, they're great to work with. And they accept my dental insurance (MetLife Dental).

This practice was delightful when Drs Alexander and Bevan were there, I was a patient for 14-15…read moreyears. Shelly and Patty at the front desk were a good team always kind hearted. Dentists and hygienists were awesome. Drs Alexander and Bevan retired a few years ago and things have totally changed. This practice is all about the money now and definitely not the personalized service that it once was. They insisted I needed a new bridge and we're incredibly high pressure about how I was going to pay the out of pocket portion. I have found another dentist who I'm very happy with and by the way there is nothing wrong with my bridge three to four years later.

I cannot express how much I adore Dr. Rawalt! I have been coming here for several years after being…read moreso terrified of the dentist that I avoided it like the plague. Dr. Rawalt is always, and I mean always so upbeat and helps me relax my nerves if I'm over the top nervous. The office is clean and the waits aren't long to be seen. I will keep returning just like I have been for approx. five years, not 100% on time here.

If you like a dental practice who is deceptive, performs unnecessary testing and x-rays, uses fear…read moretactics and pressure to get you to consent to procedures you don't need, and if you never ask any questions, then Olathe South Dentistry is the place for you. My bad experience started before I even had my first appointment. There were red flags there I should not have ignored. I moved a few months ago and was looking to establish a new dentist here. I am a senior woman who has good oral health, all of her teeth, and only two amalgam fillings (one when a teenager and another in my early twenties.) Knowing my insurance would cover a cleaning and bite-wing x-rays (with an in-network dentist) I was hoping I could get that done in December with only a few business days available, and get a new dentist established. I thought I would give it a try. The first red flag (in retrospect) was that they could get me in right away. I did first look at reviews online, and Olathe South Dentistry has good reviews on Yelp, Google, and their Facebook page. The next red flag was when I walked in to ask about insurance and costs. Next year my dental plan will be different, and I was asking how much a cleaning would cost if I paid out of pocket. Also, how much for bite-wing x-rays and exam by the doctor. They would never tell me. Our conversation circled around and around, them saying they would run it through insurance first, as that would provide a discount. And I kept telling them that my insurance next year will not have dental coverage. However, I could pay a fee upfront (maybe $119.00) and then get a discount on cleanings and other work. But I could never get an answer to a simple question of how much does it cost to get my teeth cleaned. ***Next red flag. Even though my mouth does not show any indication of gum disease or inflammation, they insisted I take their free saliva test. They assured me it wouldn't cost anything.They showed me a print out page with lots of colors and all the vital organs telling me that the inflammation would basically destroy my body, and insisted I get, right then and there, some kind of laser treatment to kill the bacteria under the gum. I declined. As it turns out, they did bill that to my insurance, and insurance denied it. It required a three way call with my insurance company, me, and the dental office. *** In addition to the bite-wing x-rays and panoramic x-rays, they took a Cone Beam Computed Tomography (CBCT). When I commented I'd never seen a panoramic x-ray where one has to stand up...no one clarified and explained to me that this was a different and additional procedure. Which I didn't need. I came in for a cleaning. I only learned what it was when I looked at the coding used for the excessive billing. (The CBCT provides detailed 3D images of teeth, bones, soft tissues, and nerve paths in the head and neck, primarily used in dentistry for precise treatment planning in areas like dental implants, orthodontics, oral surgery (impacted teeth, jaw tumors), root canals, TMJ issues, and airway analysis for sleep apnea, offering higher accuracy than traditional X-rays with lower radiation.) ***Next red flag: I was told that the crack by one of the fillings (that I've had for over a decade) was full of bacteria and needed an immediate CROWN before all the root was gone. They make the crowns on location and can do it THE VERY SAME DAY! I told them I would think about it, and I made the mistake of making an appointment in a couple of days to come back and have the crown done. But they don't like when patients ask questions. I simply asked what was going to be done in my mouth, what to expect, and if a rubber dam would be used since they would be drilling into an amalgam filling. I was told no rubber dam would be used, it wasn't necessary, that the amount of mercury was totally harmless. She went and got another dentist, and I was told, as I'm laying back in the dental chair: "We see red flags with you. Just like you need to feel comfortable with your dentist, we need to feel comfortable with you. And we don't feel comfortable, so you'll have to find another dentist". That was followed up by a letter delivered by FED EX terminating our "relationship". I did call my previous dentist to ask her opinion, and the first thing she asked was "Is the (cracked) tooth bothering you?" I said "no". She went on to say she had the benefit of knowing my mouth and teeth for over a decade, and she said unless I wanted to be proactive, there was no reason to have a crown.

Great consumer survive. Honest and helpful bedside manner. Fixed previous filling that caused me so…read moremuch pain. Ignore the negative reviews. Ppl love to complain about there dentist not fixing decades of poor oral hygiene.

I've have had extensive dental work done that supposedly was needed and have had an extremely…read moretraumatizing experience over the past five years. I was told they needed to start with "the worst" and proceeded to tell me I need thousands of work done. After receiving my first crown, I had a very strange sensation and was in severe pain and told that day to "wait" to see if it got better. Two years later it was deemed cracked by a specialist and needed to be extracted. The infection was brewing for years without being caught despite cleanings/check ups every 6 months. The bone loss that occurred was significant and affected the nearby teeth as well. I also had a crown done break off at the gum line that required a bridge in which they could not complete without me not being able to eat on it for months. If I touched the front of the bridge it caused extensive pain. I told them about it and they informed me that it would "get better", I then told them (after months) that I needed a lab made bridge and after four months of suffering I received that. I also had another molar which was crowned crack underneath it. In total I have had 3 crowns crack underneath and they all had to be extracted. I also had a second root canal done in which the infection was not caught until I paid out of pocket to get a pano done at the periodontist and then had to pay more for a radiologist to read the report. I have paid thousands to this dental office only to be left with seeing more specialists out of pocket to fix the work that was done or to find out I'm losing the tooth. I am left with permanent occlusion issues and the emotional distress of waiting for something else to come up after getting work done here. Edit: They will not respond to refund any of the crowns that were lost or pay for any root canal retreatment. They also did not even respond to the letter I wrote them addressing the concerns of the money spent or the dental work that resulted in seeing specialists to fix. To top everything off, I went to another dentist who said that they are concerned my crowns were not properly sealed. More money to fix and no compensation.

I had a tooth ache and called around as I'm visiting from out of town this week. They got right…read moreback to me and got me in right away. Front office personnel very kind and helpful, tech and dentist: very sweet and found the problem right away and took care of it. Highly recommend, 5 stars!

I have been a patient of Doug Sjogren since he was in his office on Roe. I have recommended him to…read moreat least five of his present patients. I went to him recently to have me teeth cleaned. The charge was $185. My research indicated that was dramatically higher than other dentists in the area. No other services were provided and I did not get a visit from Sjogren. I have since changed dentist and had a cleaning for $90. I have seen an attitude change at his office. I'm pretty loyal, but I'm done. I hope he is content making more money, but that won't happen if he is this greedy. Mark

My mother went to Waters Davidson Family Dentistry for years. Now I, and my spouse, enjoy their…read moreservices When my insurance changed to one WDFD isn't in network with I tried some clinics that are, thinking it would keep costs down. It didn't. And even if it had -- I really missed Drs. Waters, Davidson, and the entire friendly staff, on a professional and even a personal level. I've never said that about "a dentist" before; never imagined I would. Gentle, informative, kind, all while providing excellent care. They're transparent about choices, costs, and take the time to make sure you're edified. If you need to make affordable arrangements, they go "above and beyond" to help navigate options. They do submit insurance claims for you. I'm glad to be back in such good hands. I beyond highly recommend WDFD. I sought their profile out here on Yelp just to say so. Once again, my mother knew best.

My 3 kids and I have been going to Dr Davidson for 10 years. HIGHLY recommend for your whole family.read more

Staff is Friendly - Great environment- They have free coffee…read morefor patients. I haven't ever had a long wait here. Dentist is wonderful! I didnt go to a dentist for years because of bad experiences - That will not happen here!!

Beautiful facility. Staff is AWESOME, very friendly, professional…read more Dr Howell is great in all aspects.

Moody front desk and billing staff. Every time I go in someone is getting chewed out by the owners…read morewife or the front desk. If you go in avoid them.

I am a previous patient that only stopped going, because they stopped taking my insurance. They did…read moreexcellent work, the dentist was extremely helpful, patient and friendly, and was willing to work with me to figure out a yearly treatment plan based upon what my insurance would allow. My only frustrations with this practice, are that they stopped taking Ambetter, and that one of the ladies in the office can come across as slightly rude / condescending. I feel that she's a nice person, just needs to work on patience and communication skills. I find that a lot of people in medical offices in KC treat patients as if they should already know the ins and outs of how every aspect of appointments, billing, and their specific office policies work, even though almost every office is different. This can be very challenging for some people, including those of us with autism and ADHD.

Dr. Knag is a fantastic dentist, and the staff are friendly, caring, and professional. My wife is…read morehighly phobic of dentist offices, and this is one of the few practices she has ever felt comfortable with.

Office staff are friendly. Dental hygienists are thorough. Dr. Knagg is professional and…read moreknowledgeable. They make sure I'm not in any pain during procedures.

Dental assistant "Christian" is your go to assistant when your braces need adjustment.read more

From the owner: Celebrate Dental & Braces specializes in full arch implants, braces, invisalign, and cosmetic…read moredentistry. At our Olathe location, we have been in operation for 3 years and love being a part of the community! Give us a call today and let us show you why our patients always leave smiling!

I would recommend Dr. Thomas to anyone. She has been my dentist for a few years. She was able to…read morefix a number of things that a previous dentist did poorly. She is extremely knowledgeable, professional and all round wonderful! Her staff is great to work with also. Everyone is kind, helpful and efficient. They all go above and beyond. I was having difficulty navigating to a second appointment one day and before I left the office my GPS had been fixed and they made sure I got on my way safely. I was very grateful for the extra help.

Been going here for many years. Dr Thomas and her staff are nice and super customer focused. Even…read morebetter, they are great dentists and super easy on your mouth and teeth. Excellent cleaners of teeth as well. I have used them for veneers, crowns and cleaning. Even used them for laser on a cold sore. Awesome!!! Highly recommend them. You won't regret it.