Excellent service, came out as agreed and worked with me to find the most efficient and cost…read moreeffective solution for my three car a garage.

Quick replies and full complete answers allowed me to make a decision quickly. Did not have to wait…read morelong for replies, which is important when you are comparing 4 or 5 vendors against each other. It made the process smooth. ProStar was quick with replies and answered everything I had questions to. Happy with the installation, both doors work great and I was able to get a great price with bundling a number of services together.

Great job!! They arrived within the timeframe. They provided pricing due to the pictures I sent for…read moremy garage door spring breaking this morning. I was provided information of who is coming to my home.

I loved the service from this vendor. They really did a great job. They offered better and…read morecustomized price to fully replace the garage doors. Their service was really fast and completed the project within 90 minutes.

Great experience! Our spring broke into two pieces, rendering the garage door unusable. One call…read moregot it done. The receptionist was very friendly, got me on the schedule and their technician was at my house in under 3 hours. He did a great job explaining my options without being pushy - just factual. He then got my garage door back up and running smoothly in about an hour - all at a very transparent and reasonable price. I've already saved their contact info to my phone and will gladly share that with any of my neighbors seeking garage door services. I really appreciated how they quickly resolved a sudden and unpleasant problem into a long-term solution. Nice work Veteran Garage Door Services!

Would Never use this company again. Owner refused to call back after my ceiling, in several places…read morestarted falling down after I hired them to fix garage door opener. Jordan the service manager basically said only 1 section of the damage was their fault. Would not schedule a time to come fix it. I had several companies come out chose them to support veterans. I would use another company. If I could give 0 starts I would

Will came out quickly, explained the repair thoroughly and did a fantastic job at a reasonable…read moreprice. I have nothing but great things to say about this company!

They always do excellent work, we bought the lift master a few months ago & today we had our…read morerollers replaced & a broken hinge fixed in 20 minutes!!. Excellent technician that has great customer service. ( reasonable price & it includes a free warranty!) Thanks-again Cameron

Really impressed with this company, exceptional response to an issue I was having with my garage…read moredoor. Same day service callout, and even better, a very honest evaluation of my problem which led to a no cost diagnosis. The TX heat was causing the paint on the door to stick. I will be using this company again when it is time for a service or a repair. Thank you very much Michael.

Michael was Johnny on the spot today I regards to my garage door sensors intermittently flashing…read more Hard reset and we're off. He gave me options in the event I need to replace the unit (s). Thanks Michael. I' have your sticker on my garage wall and will recommend you and your services. David W. Wilson

didn't finish the job. wouldn't return calls or email!…read moreSeemed like a nice guy, I paid him during the repairs.

Best Rate Garage is a great garage door company to work with. Robert is extremely responsive and…read moreflexible with his schedule (even works on Sundays!) My garage door started squealing and making noises, so I wasn't sure if it was going to fail. Robert came by and did some general maintenance work and got the garage door running smoothly (and more quietly) in quick order. I appreciated Robert going through the process with me - real time - and he actually gave me some pointers on how to do simple maintenance on my own next time. Robert is friendly and is a garage door aficionado. I will certainly contact Best Rate Garage for future garage door work.

He did a great job, fair priced and very responsive. I definitely recommend him for your garage…read moredoor needs.

Coy did an amazing job with my garage door. It is the OG door on my 25-year old house, and what I…read morethought was a huge problem - he turned into an affordable and savvy fix. He was attentive, responsive and proactive in keeping me informed on his work. He also gave me tips on garage door maintenance and some DIY advice to save me time and money in the future. I would readily recommend him to anyone seeking solid garage door service.

I chose this company because of their advertised free service call and their prompt availability…read more The technician arrived quickly, was courteous, and completed the work in about 15 minutes. My garage door cable had come off the drum and one wheel had come out of the track. I was presented with two choices: a $275 "temporary fix" or a $475 "permanent fix." I asked exactly what the temporary fix included and was told it simply meant putting the wheel back in the track and rewinding the existing cable onto the drum. No replacement parts were installed. Although I understand that companies charge for experience and expertise, $275 felt excessive for what I was told was simply reassembling the existing parts. What concerns me even more is the invoice I received afterward. It states that I declined new rollers, end bearing plates, center bearing, vertical tracks, and even a new garage door opener. That was not how the conversation was presented to me. I was offered only two choices--a temporary repair for $275 or a permanent repair for $475. I was never given individual estimates for each of those items or asked to make separate decisions about replacing them. When I contacted the company afterward to express my concerns, they responded by explaining their pricing policy but did not address my concerns about the invoice or whether the work performed justified the charge. The technician was professional and prompt, and I appreciate that. My dissatisfaction is with the pricing, the way the repair options were presented, and the documentation that appeared on my receipt afterward. If you're considering this company, I recommend asking for a detailed written estimate before authorizing any work and making sure you understand exactly what is being repaired, what is being replaced, and what will appear on your final invoice.

We had a garage door spring break, and based on this company's follow through on my previous…read moreexperience, I reached out for a replacement. The same tech I worked with, came out and again. This time and I was properly notified when he was en route. We opted to replace both springs (replace as a pair of you have two) and all the rollers for their HD lifetime versions. The price was higher than expected, but fair considering their immediate response, knowledge, and I didn't have to order parts online and install myself. John weighed my door, checked the current spring specs and got us squared away pretty quickly. I believe in second chances and this experience was smooth from start to end. Great job!!!

We have large, heavy wooden garage doors that seem to come with their fair share of issues, and we…read moreare so grateful to have found someone we can always count on! Anytime we have a problem, he is incredibly responsive and quick to address it. He takes the time to figure out what's going on, gets it fixed, and even works directly with garage door suppliers when needed to find the right solution. His customer service truly goes above and beyond, which is so rare these days. He is reliable, knowledgeable, responsive, and genuinely cares about making sure the job is done right. We wouldn't hesitate to recommend him to anyone needing garage door service!

I highly recommend Academy Door! They responded immediately and took care of repairing my garage…read moredoor quickly and efficiently. Their pricing was extremely reasonable, and the entire experience was honest, professional, and hassle-free. A special thank you to Randy, who was terrific! He was knowledgeable, courteous, and did an excellent job. It's refreshing to work with people who genuinely care about doing quality work and treating their customers right. Great service, great people, and a great price. I would definitely use Academy Door again!

They came out two hours after I called. Promptly and professionally replaced our spring, and…read morestraightened out our door alignment. Very high quality work. They will be our first call next time!

I reached out to many garage door repairs and this place was the first to respond. Though others…read moreresponded Eli accepted my photos and was able to quote me based on that. Unlucky for me my garage door tension springs broke at the same time. But luckily I chose the right company to fix it. Not only did they accept to come out last minute they fixed it fast and within my budget. Eli was quick, knowledgeable and super friendly. I will recommend this business to my friends.