all that sparkles does NOT shine ! Referred here by a Ballard cocktail waitress & by a mgr @ Menashe & Sons in West Seattle: Menashe sends her biz, & Rosie recips, so there's that explanation. One palm greasing the other-is that the cliche? anyways, Menashe convinces me 2 take about 5 vintage pieces 2 RR because she can 'do just about anything' w/ cheaper materials.
Not true. RR is more about selling stock, not repairing. I drop in there on Sept 29th.
1st of all, Rosie & daughter Lucia r both just so INSUFFERABLY HIGH ON THEMSELVES. I arrive there- a MAZE 2 get 2- they're remodeling, they're both impatient, no concealing what can only be called exasperation w/ the ideas i have 4 soldering a ring onto a chunky vintage chain & replacing a few stones in a very unusual gem that was my fiance's deceased father's, & a few other basics, like a secure jump ring for a locket w/ my beloved deceased 14 yo cat, (he died 4 months before deceased dad of fiance last year), so these pieces were imbued w/ emotional vibration 4 my guy & I ,These women can barely manage 2 give me the time of day. I'm feeling defensive & all 3 of us r flipping attitude in 1 way or another. Rosie rejects wholesale an idea of mine 4 attaching a ring 2 the chunky vintage chain- i mean, there's ways of guiding someone w/out making them feel like an idiot. Tension builds.
From the start, Lucia wants 2 help me,but i wanted 2 strictly consult w/ Rosie, having been referred 2 her. La Lucia was sooo miffed, & Rosie-she cudn't be bothered-as she was busy w/ her electrician or whatever contractor was there.
My fiance wanted to audio record the RR interaction w/ his iPad,. i said no-what purpose wud it serve? But OH, how he was dying 2 walk out the door-he stayed 2 see how much more rude they both cud be..
Folks, I've lived in SF for the past 27 years, & i KNOW attitude. i also know how those with 'The Knowledge' also ACKNOWLEDGE that social networks exist, bad reviews r NOT good 4 biz, & COMMON COURTESY IS ALWAYS A GREAT IDEA!
DUH!
I try 2 assuage their ridiculous bizarre egos by dropping i think $40 (they disco'd me $5) on a rhinestone necklace-w/out a clasp on the end- & Miss Thing Lucia tells me that necklaces were made thus way back. One simply inserts the hook into the chain.
Well, the necklace fell off into my lap the next day. it's put aside until i can work a clasp onto the end of it. i would've been so irate had i not recovered it..
so....Rosie calls me w/in a week & leaves me a msg saying she couldn't work on most of my order-she did the simpler pieces though & I can fetch them.
I'm thinking, this is just a bad vibe! she sounds so imperious. Wish i could return that darn necklace that I myself must make secure.
There was a palpable dismissive tone 2 the voicemail- akin 2 not valuing my patronage. A shame, cuz I told her initially, i tend 2 heap biz on artisans like herself & i wud've been a steady customer. RR wud have a glowing review, & friends referred.
We didnt' even want 2 return 2 that witchy little chamber of snobbery & rudeness! It took us until October 27th, which is the day of the month that my cat died, 2 rally a game face 2 drive over there. I simply had 2 rescue Asha & his locket from the clutches of those two harpies b4 his anniversary passed..
Can u believe she used verbiage when i arrived 2 get my locket like "you know how it is when you're just not FEELING IT? " with regards 2 the rejected pieces?
after deep reflection, (lol) I just do not know what the heck she meant, let alone how she cud be so deliberate talking down 2 a customer like that.
deal w/ this: La Lucia has this foot cast on- as well as that mean look on her face-ia permanent facial expression of hers-it's cast in stone-not rhinestones-more like cement & she moves swiftly past me -nearly comes into contact with me. Foot cast or not, she remembered how i didn't want 2 deal w/ her initially, but i DID buy the precarious necklace from her, & i did discover that she was a trained goldsmith. WHATEVS, really.
My point is that RR = a big fish in a small pond.,
Going 2 the lofty Queen Anne district (where else wud these deluded 'noble women' desire 2 ply their trade?) has made me disillusioned w/, Menashe & Sons & Rhinestone Rosie's is the nasty,artificial icing on THAT piece of cake.
If any of u ever get 2 SF, stop by Bell'ochio, a very unique French notions boutique, where the staff are very eccentric, but always circumspect & polite 2 you, even when you can sense a whiff of condescension.
Finding out that Rosie is an Antiiques Roadshow mamma explains all the attitude! i wish the Roadshow folks cud secret shop the witchy-poo palace w/ some quirky gem ideas & feel 'the love'
NOT!.
i wud remove this review if i cud return the blighted rhinestone necklace i bought! More folks need 2 review this rude shop of paste gems! read more
