I called RHD tire to get a quote on a couple new tires this morning, on the other line was a gentleman named Mike who despite my lack of knowledge on sizes of my tires and overall car stuff was patient and helpful on finding the right price and option for me. I arrived and was greeted kindly by the front desk, big plus for me! giving the fact I work in customer service also. I pulled my car into the shop and the guy who would ultimately put my new set on was genuinely concerned about my choice of only getting two new tires. The fact that they all needed to be fixed and I was on a very tight budget my choice would ultimately mess up the overall condition of my car that would be a lot more pricey to fix in the long run. It honestly came down to fact that they would rather lose 160 in a sale then to let me make that mistake and ruin my car. I was gunna hold off for another couple weeks until Mike had the idea of going with a lesser known brand for a hundred bucks more and putting on four brand new tires as a possible option for me. I was hesitant at first because when I say my budget was tight, I mean it was tight the holidays are a killer! I figured I could simply sell a guitar to be back on budget for a month and My family can drive safely when the snow comes. The reason I mention that part is because it didn't feel like a up sell or that they wanted me to spend more money, it felt like a knowledgeable solution to a very real problem I had and I'm so pleased the outcome here. Everyone said hello and every door I went through was held open, The actual job only took 30 minutes also! Great job guys!!!! Thank you! read more