Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.

This past summer, we had a section of our roof replaced. The job was done quickly and cleanly with…read morelots of communication and just plain old professionalism. -- At the same time, we had some work done on our laundry. This involved a vent pipe being run through the roof. -- This winter we had some leaking that looked like ice dams. We called Golden Group and they sent some people over. They quickly diagnosed the problem as something about the gasket around the new vent pipe (not ice dams, yay!). The problem wasn't caused by them, but they fixed it anyway. -- The bottom line is: good quality, speed, clean, professional, and excellent cuatomer service.

I have worked with a lot of contractors owning several homes over the last 35 years. I have never…read morehad a better experience than the experience I had with Grand Premium Siding. I was delighted at first to find a local contractor with impeccable references. After meeting Gerfferson, I knew I was dealing with a consummate professional who takes pride in his work. He exceeded my high expectations and the workmanship and care of his entire team was superb. They did a full siding job for me with the Everlast siding material and my house has never looked better. Attention to detail was off the charts. If I had a grade higher than an A+ I would give it. Thank you Gerfferson and your entire team for an amazing job.

I sought their assistance in getting vinyl siding and Gefferson Silva of Grand Premium Siding…read morespent time and effort finding the right product. I highly recommend this business. He went above and beyond to help me and did a lot more than most contractors I have dealt with.

Absolutely awful. Do not book service with this business. I had a gutter cleaning appointment on…read more11/26/22. They did not show up. When they were 1 hour late, I contacted them to find out if they were still coming. They never responded. The next day, I emailed them to find out what happened. They never responded. To this day, they have not replied to any of my correspondence. The most unprofessional business i have ever dealt with. They do not care about their customers.

I am glad I called Hector. After a minor rain fall, I had noticed a serious issue with the…read moregutters. I checked out yelp! and I called him. Within an hour or so he stopped by my house with another guy. He not only fixed the issue I noticed, but there was another area of the gutter at my house that needed immediate attention as well. It's been raining since and the problem has been resolved. I recommend them to anyone who is looking for a the problem to be solved for a reasonable price. I will be using them again, but this time for my deck. : ) Thank you Hector for saving my house from further damages!

Poor prep work overall, none in some places. Painted our windows (sliders) and several could no…read morelonger be opened and were ruined in trying to do so since the seals ripped off, or at minimum the paint came off. We were going to replace all the windows anyway, but I'd be really upset if we had to buy new windows because of them. Speaks to their lack of care/professionalism, and communicating with them was difficult at best. They didn't scrape some of the vertical trim at all, just painted over existing peeling finish. Lasted maybe 5 years and needed to be redone. Didn't properly replace wood trim with Aztek, or similar, even though that's what I paid for. I recently had to redo all of it since water was trapped and rotted the wood behind it (which, again, I paid to have replaced). I should have watched them closely when they were here. I'm not sure I even got a second coat either and if I did it was sprayed on (saw them using a sprayer at some point NOT hand painting). Now I have many areas where the clapboards/trim/sheathing are damaged due to years of insufficient protection. I paid for caulking to be applied where clapboards meet the vertical trim. This didn't happen at all, and cost us quite a bit in rotted sheathing and cedar. Around the chimney the work was really poor. Really a shame since the price was good and the owner seemed competant and the company had signs everywhere at the time. All of the vertical trim peeled about 5 years later, exposing raw wood, it clearly had very little adhesion and also had a latex quality about it, not stain. So I think they stained right over the paint. This paint job caused me a great deal these years later. Won't be using them again.

Simply the best!!! They go above and beyond. I have worked with Marc and Gabriel on multiple…read moreprojects and will absolutely use them again. I'd recommend them to anyone without hesitation. They have also done work for my neighbors and friends. I consider them me go-to painters.

Very impressed by the professionalism of this company. Responded in a timely and friendly manner…read moreto all communications. Outstanding work removing old and installing new, covered gutters on my home. Pleasant work crew, who cleaned up really well after the job was complete. Highly recommend.

Jim and his team worked with us to fix our roof and build a beautiful portico to add curb appeal to…read moreour house. Jim is reliable with communication and his team was quick, clean and so very kind! We have loved our experience with them and will use again in the future!

So many 5-star reviews from Upton residents getting their roofs re-done by Kevin's team…read more. In my case, my 1980 Colonial would be getting its 3rd roof, so it had to be redone from scratch.. The team also fixed a leak I'd had in the garage for years, and also put on an excellent ridge vent and took care of some rot (replaced boards) on my soffits & trim. Our house has gutter guards - not installed by Heritage. When, in winter, i saw a problem with my gutters clogged/not draining, Kevin came over with his ladder, went up, removed the gutter guard, and cleaned out the down spout front and back of my house - for free... I had been calling around for gutter cleaning estimates (tough during winter) and one vendor pretty much said "you have to replace everything" without even seeing the job. (probably $1000 at least)... Then I called Kevin... Heritage has so many 5 star ratings for a reason.. and I'm adding mine.. Thanks for your professionalism and attention to detail. I would highly recommend Heritage. Great team Kevin....

DONT USE THEM trust me windows came in wrong installed anyway Kevin never returns your calls or…read moretext they replaced the incorrect windows but one you can barely open said he would get me another one eight months later still not rectified I paid him in full in good faith he would fix the problem not done yet with very to no communication with me I sent a compliant to the bbb his response to them was I wasn't a customer of his so I had to prove it by sending a copy of my receipts to them 13000.00 dollars later still not rectified good luck if you take a chance he will rip you off sad because we live up the street from each other if he will rip off a neighbor he rip off anyone if I could give no stars I would but gotta pick one he will act like your best Freind but after you pay him good luck he disappears

Had my deck replaced by Franca Services in the fall of 2023. Had them use Trex which is not…read moresupposed to split, crack or warp. Franca files the warranty with Trex which is a 35 year warranty. We have several cracks and splits in the railings. Tried contacting Franca Services since May 2025 to see about the warranty and get the railings replaced. They do not return my phones calls and filed a complaint with the better business bureau, Franca did not reply to the BBB. Got a text from someone at Franca asked me to text them photos and they would get back to me. Needless to say 4 months later still have not gotten my railings replaced. Now filing a complaint with the Attorney general office.

Franca Services doesn't pay their subcontractors! Do not hire them or you may end you a LIEN.read more

this is the 2nd time I have used Igor construction. awesome work.awesome prices. Highly…read morerecommended. Dom from Malden.

I highly recommend Igor's Construction. Igor showed up on time and helped us figure out the best…read moreplan to address our rotten cedar boards. He presented us with two great options; vinyl siding or James Hardie fiber cement. We chose to go with vinyl siding. We met with a handful of local contractors and not only did Igor make the best impression because he was so knowledgeable, he took the time to explain everything to us, and he offered the best product at the best price. We had a particular look in mind and because we went with non-standard colors for the trim he was able to help us complete our vision by working with his vendors so everything matched perfectly. The team that showed up to install the new siding was absolutely wonderful. They were so respectful of our property, made sure to tidy up at the end of each day and even opened doors for me when I had to run out with all 3 kids in a hurry. They were meticulous and they took a lot of pride in their work. The end result came out better than we imagined. During the project Igor had excellent communication. We ended up deciding to replace a rotten door leading into our basement. He presented us with an estimate, fixed the door in addition to the siding and kept us in the loop with any other small issues/decisions that needed to be made. The job was also started and completed within the promised timeframe. Thanks for making our unsightly home now one of the prettiest in our neighborhood!

A great team all around! We used Plum Pro for a major exterior renovation. They provided top-notch…read morecraftsmanship, communication, and service from start to finish. Their crew was great and extremely polite and respectful of our property. The owners are really professional and clear with the contract and payment schedule. The salesperson and site manager were great. We made some changes along the way, and they accommodated us without complaint. We wanted a few things tweaked during the final punch list and they did that to our complete satisfaction. We've worked with other contractors over the years, but these guys stand out as the best! Our house looks great.

Plum ProExteriors left 3-inch nails and screws scattered across our entire yard, sidewalks, and…read moredriveway. They have refused to clean it up for over 6 weeks, even though they assured us multiple times that they would when we first raised the issue. At the time of posting, we cannot safely use our yard, mow our grass, etc..