My wife and I moved into our home at the start of the summer and discovered extensive rotting in our siding and windows and decided to replace both. We were new the product (Hardie) so we spent several weeks meeting and interviewing various siding companies. It's a complete wilderness out there when it comes to finding a good siding company (or any contractor)! Some companies will ghost you for no reason while others use slimy sales tactics to try to pressure you (e.g., "We normally charge 40% more, but we like you and if you sign right now, we'll give you a discount"). We completely lucked out on finding Gerfferson and Grand Premium Siding. We noticed while walking and driving through the neighborhoods near where we live that all the new homes with siding and trim that we liked had the Grand Premium Siding sign on the front lawn. We found some references on the local neighborhood groups and based on their recommendations; we gave Gerfferson a call. We're so glad we did because the experience with Gerfferson and his team was such a pleasant contractor experience, one of the best we've had (prior experience with house extension, bathroom renovation, flooring, window/door replacement). What makes Gerfferson and his team excellent are the qualities that you would hope all contractors would have: communication, experience, and integrity.
You'd think the communication part would be simple: keep us updated, don't keep us in the dark, and if any problems arise, let us know right away. Gerfferson is great about this. We always knew what to expect and if we had any questions, we were able to contact him and received responses promptly.
From a quality perspective, the final install for everything looks amazing, but if you watch the crew do the work, you can really tell they know what they're doing. Everything is measured precisely, they don't rush things just to complete it, and if they do notice something didn't turn out right, they'll correct it rather than trying to hide it. Gerfferson personally came and reviewed the work his crew did on a frequent basis to make sure everything was done with the highest level of standard.
As important as the first two points are, what impressed me the most about Gerfferson is his integrity. Not once throughout the process did I feel like I was being dragged around or that hidden costs were being added to the contract. For example, all siding companies will tell you that since the paneling under the siding is hidden, there's really no way to determine if anything will need to be replaced due to water damage, which if they do, will add costs that weren't part of the initial agreement. It's a completely reasonable practice but only if you trust that the contractor will be honest and only replace the things that need replacing and at a reasonable cost. In the final invoice from Grand Premium Siding, the additional costs were negligeable and anything that was there was only done with consultation and with a clear explanation of why it would need to be done. There were also countless instances of things that were done that were not part of the original contract but were just done free as a courtesy. Anytime Gerfferson said something would get done and what the cost would be, there was never any anxiety of being ripped off and him not following through. By the end, we pretty much trusted everything he told us.
Although we hired Grand Premium Siding originally to replace siding and some windows, based on the quality of the work and how happy we were with everything, we hired Gerfferson and his crew to also build a porch and portico for our front door, redo the walkway leading up the front door, and redo our roofing. We're extremely happy with how all the projects turned out and would hire his team again for future home renovation needs. We're so happy with his work, my wife and I would be happy to field any questions regarding our experience and show before and after pictures for those in the process of deciding on whether you should (you definitely should) hire Grand Premium Siding. read more
