I had an oil delivery and the driver was walking all over my property and decided to go on my back…read moredeck which was blocked off to leave a receipt he broke my screen door. My back deck was redone, had wet paint. I had to have the deck done over again. The owner has an attitude problem. The driver had no business walking all over my property and destroying my deck.

I had an emergency and they came earlier to Me than they had…read moreoriginal said. Can't beet them !

We had an issue with our gas dryer and along came Marco Torres who checked everything thoroughly…read moreand was able to solve the problem. He explained what he had to do clearly and pleasantly. He is a credit to Combined Energy! I'm almost tempted to break a valve so he could come back again.

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

Great customer service. I'm a new customer and had questions on my proposed payment plan. I had…read morethe pleasure of speaking with Julia who was very helpful and answered all my questions. Even provided a special offer to save me some money. Greatly appreciated and would recommend!

We got a little cabin in Smallwood late last year, the day of the first snowstorm, so we were kinda…read morestuck with the tank from Combined EnergyServices (CES) for our first winter. However, when I started comparing what we were being charged with receipts from the home's previous owner, the rates were higher than expected. When I called to negotiate with CES, they were uncooperative and failed to even call me back several times. No response to emails, either. Combine that with all manner of absurd policies and fees, and I had enough. Another local business, Sullivan County Septic, recommended I take a look at Van Etten Oil (VEO), so I sent an email and got a personal reply from Eli Van Etten, who quoted me a great rate for LP, along with a no-nonsense price to get a new tank installed and ready to go. I was already being treated better than CES had been so I leapt at the opportunity. On installation day, super friendly Mike showed up and put the new tank in, moved the old tank to the perfect out-of-the-way spot in the yard so it could wait for CES to pick it up, then safety checked all my gas appliances and made a couple of simple recommendations that were much appreciated. On top of everything else, they do algorithmic forecasts of your use needs so that the tank gets filled without you having to remember to call, and the price is better, even if you don't buy a ton of gas from them. Win, win win.

VEO has to be the worse company I have ever dealt with, they were incompetent from day one. They…read moredidn't show up when they were supposed to. They installed the gas line wrong and my contractor who was remodeling the kitchen had to fix it. They were supposed to run a line to the gas grill and never did. THEY installed the gas tank next to the A/C condenser (which were there before the gas tank) then 2 years later wanted to charge us over $300.00 to move the tank. Terrible service and incompetent.

Too big for their britches. Do not use Fallsburg gas. Used to be family oriented not anymore! All…read moreabout how they can rake you through the coals! I found a great company now who u has great service

This company has been ripping people off like myself for years..... The last delivery they charged…read moreme $4.79 @ gallon. The contact person at the company is the worst! She us ride and unprofessional. Her name us Joan... By no means should you use this company for propane.... Any company can beat this price. I have been a loyal customer for over 35 yrs. I've spoken to people in my area that are also customers of this company and we all pay different prices. You would think I'd receive a preferred price..... I'm actually going to be contacting the Attorney General's Office..... They are very interested in company's that are price gouging and holding people hostage.... Sincerely, Richard

No oil delivery on the day they told me they'd be there…read more Had my plumber go to turn on heat BUt. NO Oil!! Called to find out what happened but they "don't know"! Guy got annoyed with me for asking - The most dysfunctional company from Hell . Use at your own risk . You've been warned .

First they put my oil into my neighbor's tank while the delivery guy spent all his time hitting on…read moremy neighbor instead of paying attention to the delivery. Then they delivered less oil than I had pre-paid and never processed a refund even though I called them twice. Use this company at your own risk.

Shout out to driver Robert Peters for going above and beyond the call of duty. He managed to fill…read moreour tank even though our driveway was covered with a thick layer of ice. Job well done!!

i made a service request to repair my furnace because of no-heat in my home when it was 5 degrees…read moreoutside. I didn't receive a response.

Spoke with Julia today. She helped me with a question I had and resolved a billing problem…read moreimmediately. Love that they answer the phone and are very friendly and helpful. Thank you CES.

Very impressed with the professionalism and service quality of CES. I have a propane boiler which…read morebroke down. CES helped me make a diagnosis remotely so they could order the proper part and make a visit ready to fix the problem. Jordan and Rudy showed up on time, confirmed the issue, and replaced the part efficiently, and all with a smile. Thank you!

Terrible customer care. Terrible service. Prepare to be robbed. They charge for everything and even…read morethings that never happened.

Great service and prompt prices are far better than anybody else. And their delivery crew knows…read morethe deal, I have vacation home that I split my time with, so I was talking to one delivery guy about efficiency and he recommended keeping the house a 56 when I'm not there because that was a good point for both efficiency and comfort as far as walking into a cold house, he was right. 56 is no less efficient than where used to keep it and if I forget to turn the temp up remotely I'm not walking into and ice cold house