I only put one star, cause I have to in order to post…read more NOT happy! After a conversation, Bill took a decent sized deposit in April, with the intention of a quote at my home within the next couple weeks. Did not hear from him for over a month. I called many times and he didn't answer. I left many messages and he did not respond. I called from other phone numbers, he would answer and then hang up when I started to speak. In May, my husband finally got a hold of him. He said his well machine was broken. It would be fixed next week and he would call us. He did not call. So, I kept calling him and every week he would say "next week", AND that is if he even answered. July. We wanted our money back. We needed to move on with our home renovations... When my husband finally got a hold of him, he gave us a check for the deposit, but said there was no money there yet, so "don't deposit it, until I say." and that money would be there next week. I would call each week to see if I could deposit. He wouldn't answer. One day, he finally answered and said "Stop calling. I will call you when the money is there." He never called... It is now August. Will not recommend Bill.

Friendly and competent. Gets along well with his workers. Extremely hardworking -- willing to work…read moreon holidays and Sundays, and is willing to provide repairs to his work at a moment's notice.

I can't recommend Hook Well Drilling enough! My water went out suddenly over the weekend, and I was…read morein a panic by Monday morning. I called them at 8:00 AM and spoke to a gentleman by the name of Jerry who told me they would be at my house that morning to see what the problem was. As promised they were at my house by 9:00 AM ! The technicians Troy and Steve were amazing - professional and personable. They quickly diagnosed the problem with my well, which turned out to be the drop pipe. Since my well pump was quite old, I decided to have them replace that as well. They had everything fixed and my water running again within 3 hours of my initial call. Fast, friendly, knowledgeable and efficient service ! This all happened a few days before the Holidays so I was especially grateful to be able to have this problem resolved and not spend Christmas without running water. I would definitely do business with this company in the future.

I used Peter Kestler's wonderful service to drill my water well on my land in Glen Spey, Sullivan…read moreCounty. Not only was his experience and reputation unequaled, with a lifetime in the business, but he was more like a father to me, a babe in the woods concerning everything to do with the Catskills, me being a "city boy." He really bent over backwards to help me with the entire project. I was a little "cash short" when he took on the job, and he generously allowed me to make payments to finally pay off the well, a professional kindness that I'll never forget. Peter was much more than a simple contractor to me, but a friend. What a wonderful man.

ive been waiting a year and a half for them to drill my well ive called emailed and text he was 3…read morehouses from me never called me back . he is a real peice of SHIT.

A family owned and operated business which delivers their promise and goes to length to ensure…read moretheir customers are taken care off. I had reached out to various companies who kept consistently promising deadlines which they pushed back. After getting fed up i was recommended to Gary by a good friend of mine CJ, within one week i was on schedule and all in a days work i had fresh water at the house. Highly recommended

We woke up to a nightmare scenario on Christmas Eve morning - no water coming from my parents'…read morefaucets. My parents live out in the country (in Montgomery County) and thus aren't connected to any city water supply, with a ground water well that goes down ~235 feet. We had a Christmas Eve party planned for later that evening, followed by a big day with family on Christmas. But without any water, we were completely screwed - I thought we were going to have to call an audible and transfer everything over to my sister's house, which would be less than ideal. Moreover, we didn't know how bad the situation was - there was a drought over the summer of 2024, so we worried our well might have run dry. This had already happened to my parents ground water well back in 1984, forcing them to re-drill the well over 100 feet deeper (a major undertaking for anybody who's gone through this). Given that it was Christmas Eve, we didn't know if anybody would be available to help us; but fortunately, my Dad was able to get ahold of C.S. Garber & Sons in Douglassville, who sent a crew out to us immediately. Shawn and Aidan got to my parents' house around 9 AM, quickly diagnosed the problem, and got to work right away. They determined we had plenty of water in our well (i.e. it didn't go dry) but weren't getting any current from the well pump, which had finally stopped working after 48 years. They got their equipment setup and started pulling the old pump out, which got stuck halfway, leading us to wonder if the well had collapsed. Fortunately, with Aidan's strong frame pulling, they eventually got the pump jarred loose - most likely a large rock was in the way. They even had a brand new ¾ horsepower pump in their work truck, which is exactly what my father wanted to replace our old 1/2 horsepower pump with. Got the new pump hooked up, placed back down into the well and working in no time. They were done before noon and we had zero issues thereafter. Shawn and Aidan are real-life superstars that quite literally saved our Christmas! Can't recommend these guys enough if you're having water issues or an emergency at your house or business.

I'd been trying to get my Water Service company on the phone for two days…read more.. I called Garber and they dispatched a service truck that arrived 90 minutes after my call. They fixed the water issue and advised me how to handle in the future. Professional - Thorough - Exceptional Customer Service ! A 5 job...

Peru N.Y. I had a good experience from the customer service…read more in communicating and booking To Austin, & Dylan showing up at the house to work on the well. They were professional, helpful, & hardworking Young men. They kept working till the job was finished. Thank you

At first he whole experience was tolerable. The techs that came out were ok but they would not look…read moreat the pump as I requested and had som eissues communicating with me. They acted like I was not there and would not check the whole system as I requested (this was an emergency call). They stopped at the pressure tank. A week after I paid by check they called and told me my check had been returned. I gave them a different payment, paid a returned check fee and called my bank. They had never submitted the payment to my bank. I had to cancel the first check and when I called to discuss it with them as they now had made me pay twice and with additional fees, I did not get a return call. I called again and Madeline bsically laughed at me and said it was not her problem and the fact that they got a charge back (from a bank that was not mine) meant it was my financial responsibility even though it was their mistake. When I threatened to report them for bank fraud they mysteriosly were able to rectify the situation. Terrible company, terrible people, fraudulent activity. Avoid at all costs.

I had Titan Drilling install a new oil tank for my boiler. They placed the tank in a new location,…read moreran a new line, and removed the old one. I couldn't get the oil company to refill that day so they even provided enough heating oil to hold me over for the weekend. They were easy to deal with, did great work, and came in under their (very fair) estimate even though there were a few surprises. Can't speak to their well work, but for plumbing work they were great.

Never using again and recommend no one else use either. I stated multiple times I didn't want a…read morewell drilled through my landscape ledge rock. they still drilled it their claiming it was best spot. literally hundreds of other spots around. charged 10k and and have shitty customer service Ted the owner is a douche bag as is the the entire family Who basically just own and run the company as admins. So new well drilled then to do a pitless install they had to have me get an excavation vendor to hammer out the ledge completely destroying the item. they should have more of an engineer look at the grade and house slope. So where I had no water issue to the foundation now also has a rain water slope to the foundation. Stupid dumb idiots of a company.

A&D did a great job diagnosing the issue with our well; turned out the pump was overdue to be…read morereplaced. We were impressed with his knowledge, his work ethic and the high quality of the job he did for us. Highly recommended.

Tony came by to check on my pump (which was working overtime and buzzing loudly like it was about…read moreto take off!) after another company suggested it was likely failing, unable to shut itself off, and needed to be replaced soon. He checked everything and assured me that the pump was fine, and explained one of two reasons the issue likely occurred. Really appreciated his responsiveness and honesty. If the well pump ever does actually fail, I'll will be calling him.

Joe helped my man problem solve our issue over the phone. He took time out of his day to help us…read morewhen we were without water and had exhausted other attempts to fix the problem. I would 100% recommend him for your water tank, well, pump, etc . needs. He cares about his work and the people he helps.

made an emergency call when I discovered I had no water. Joe called me back right away and showed…read moreup at my house shortly afterwards. He was able to diagnose the problem and replaced my damaged water pump the same day. He explained the whole process to me and worked hard for hours. I appreciated his honesty and his price was great. I'm a landlord so I was very happy the problem was fixed so fast for my tenants. I was extremely satisfied with his services and I would highly recommend him to everyone I know.