Bully is right. My teenage daughter was stranded with a flat in a town she didn't know anyone in,…read moreand forced to pay $750-ish just to have her own spare put on. This is the most foul I think Ive ever seen from a company. Taking advantage of a young girl. Trash company that I WOULD NOT recommend

I was locked out of my vehicle. Someone was dispatched w/in 30 mins & car opened w/in 5 mins. Fair…read morepricing, reliable & quick!

Great customer from Tina temple she was very patient with an older woman who was confused about her…read moretotal on her receipt and was very nice.

Formal Complaint - Service Department Experience…read more I normally don't post reviews like this, but I feel it's important to share my experience with the Service Department. From the lack of communication to the questionable repair work, this has been one of the most frustrating and disappointing experiences I've had. My rear driver-side brake caliper was leaking brake fluid so badly that I had no brakes at all. Since I have an extensive warranty and the dealership was nearby, I trusted them to handle the issue safely and professionally. Unfortunately, that wasn't the case. After waiting six days just to have my car looked at, I was told that a slide pin was missing from my caliper, something that, according to the service manager, "doesn't just fall out." I was also told the repair wouldn't be covered under my warranty. I had to personally contact the dealership where I purchased my vehicle to get the claim corrected and approved for coverage. Communication from this service department was nearly nonexistent. I had to call repeatedly for updates, and it took over a week just to have the part ordered and the repair completed. When I asked about the brake pads for that caliper (which were also covered under warranty and had been soaked in brake fluid), I was told they would simply be "resurfaced." As someone concerned about safety, I questioned whether that was appropriate and was dismissed without explanation. When I finally got my vehicle back, the caliper appeared rusty and old, and the brakes immediately began squeaking. A month later, the issue persisted, so I took my car to an independent mechanic, who found a gouged caliper piston and no grease on the slide pin. This is absolutely unacceptable. Between the poor communication, the delays, and the substandard repair work, I would not recommend this service department to anyone. Customers should never have to fight this hard for safe, quality repairs, especially on a warranty-covered issue.

Absolutely impressed with this dealership!! Never been here, live 11 miles away drive by it often…read more We had a lease vehicle for my mother in law that was expiring, and we needed to know about how to purchase or return the vehicle. This vehicle initially was leased in Bradenton Florida. Dave McFadden and his wife greeted me at the door. I explained the situation and looked to them as to how to handle it. Within 5 minutes Dave had it figured out, east peasy!! Something that 2 salesmen and a finance guy and a neighbouring dealership (25 miles west) either weren't willing to do or complete what they said they would. We returned the next day with the leased vehicle and given the actual financing quotes, Dave said take a couple days to figure it out, we did and on7/24/23 we purchased that vehicle and it was such a easy process. Unfortunately in the last year this has been the third purchasing at a dealership that I've been a part of and this was simply a breeze. I cannot say anything but praise for Dave, his wife, Misty, Tiffany making this happen !! Thank you and thank you!! We will return!!

Scraped my car door two weeks ago. Every shop I took it to wanted over 3 grand and that they needed…read moreto replace the whole door and repaint the car to match it. I brought it to Ivey's and they fixed it in 4 days with a price tag that can only be considered a slap on the wrist-- without replacing the door either. If you need something done well and done fast, bring it to Ivey's. If you want to listen to corporate shills tell you long roundabout stories about how no one can possibly fix your door and pester you to call your insurance company to fork out 3 grand for work you don't need and don't want, go somewhere else. Also, remember to bring cash.

I hit a pothole and broke loose the skirting on my Ford Focus. I tried to drive on but clearly…read morecouldn't so I looked for the nearest shop. Called Ivey's and the gentleman told me to stop by and he'd look at it. He dropped what he was doing and fixed my car well enough I could drive home (2plus hours). He also didn't want to charge me. I wouldn't hear of it. He saved the day and was a real good guy to boot. Thank you again!

I've had to take my car there twice. Once because someone backed into it and once due to hail. Also…read moretook my minivan in when someone turned into me. Always solid work in a timely manner. Sending my friends and family there every time.

I can't say enough good things about this company in Urbana. The biggest headache after an accident…read more(especially if it's not your fault!) is finding a reputable auto body shop. This one is it! They made the whole experience easy. The estimate was quick and the job was done exactly when they said it would be. The staff is friendly and knowledgeable. Excellent experience.

I used their towing services to get my car to the dealership. Overall they provided excellent…read morecustomer service and clear communication and status updates. The price for the tow was reasonable and I'm very grateful for their team!

I was referred to J&K Body and Paint by the dealership for my request. I was very fortunate to…read morehave spoken with Jay the owner and explain to him what I needed done. Without, hesitation he said he would do it if I had the time. Jay was Very professional and very knowledgeable about what I was looking to do with my vehicle and gave me some advice on what I should be asking. The work that he did was very thorough and I truly appreciate it. Need some bodywork and or painting done go see J&K. Highly Recommended.

Absolutely would not recommend this shop. I have left many reviews on different platforms, making…read morepeople aware of the issues I encountered upon trusting them with my vehicle. as you will see in their responses to every person who leaves a review, they take no accountability for any issues a customer may have, but they chose to blame the customer, and down play any concern that the customer is addressing. I highly suggest to go to social media to check any shop you are entrusting with your vehicle including KAAMS. Check your local news source in Champaign there you will find the integrity, and values that a shop may hold, the truth lies within the customer's, not the responses, and excuses of a shop.

Melissa and Cody were so kind and patient. They made sure I understood everything I didn't know…read moreabout my car and offered genuinely helpful suggestions with my best interest in mind. The work was efficient and thorough, and pricing was very clear. I would absolutely recommend them!

I wanted a second opinion to confirm the alignment on my F-150 was correct. Mr. Beaumont test drove…read moremy truck and verified that my alignment was spot-on accurate but my symptom was caused by the limit settings on my electric power steering. Professional, knowledgeable and very reasonably priced!

I called Beaumont Alignment Plus this afternoon and they were so kind and friendly about getting me…read morein right away!! I got an oil change and my tires rotated!! They not only got me in an out in 30 minutes, but they worked efficiently and quickly so that I can get on my way! This is my first time being here and this WON'T be my last!! From now on, I'll bring both of my vehicles in to get worked on!! THANK YOU SO MUCH BEAUMONT ALIGNMENT!!!