This business puts people first! Since starting college and my professional career, I have moved A…read moreLOT and thus have been to a great number of auto repair shops along the way. This is by far the best one I have EVER been to! LOVE LOVE LOVE LOVE! I went in today because my car felt like it was pulling to one side. I just moved to the area three days earlier and it made me nervous to have a car possibly break down when I'm starting a new job and have no connections yet to ask for rides/help. The repairman looked my car all over and even went on a ride with me. He was totally honest with me saying that he felt my car was safe and couldn't find anything wrong with it. Any other place would have "found" something or made up a problem. As a woman, I really appreciated that he did not take advantage of me. I will be back here for ALL my auto maintenance needs as long as I'm in Champaign (which hopefully is for a long time- I'm sick of moving! Update 9/24/14- They took 1 hour to email me back regarding an appointment while another place had me calling, emailing, submitting online requests eight times over a course of three days for service. I really appreciate their flexibility in getting people in and speedy communication. You won't find this at other car places in town.

Good service, on the expensive side but very thorough. Extremely pleased with the detail on their…read morevehicle inspection.

Never again they might of done good job on my brakes the owner Sam try to rip me off saying that I…read moreneeded a front frame that would be $1500. Saying my bushings are rusted that is a flat out lie. I got a second opinion with another person I have known for years said have him call him he refuses. I need work done on my car they wont be doing that in the near future. I'm so disgusted with this place when I confront the person they didn't want to take responsibility all they want to do is continue to lie to me. BE AWARE of these people they're nothing but crooks I am sick and tired trying to be ripped off especially with mechanics when they see a woman coming they want to rip them off.

Uncle Sam fixed my jeep a few weeks ago! He was super nice and everything was fixed quickly at a…read moregreat price!

they were fast to get me an appointment for a service the dealers service department said was…read moreneeded (urgently in their opinion) .. I'm greatful that they are so honest and called me to tell me I most certainly did not need the service I was told was needed. They easily could have done the repair and charged me and I would have been none the wiser ... they will be my go to from now on!!

I needed to get my AC repaired but my normal mechanic was backed up and I couldn't leave my vehicle…read morethere for a few weeks. My father in law said he goes to these guys so I had him take my vehicle up there. They got it fixed. We found that the leak was in the back of the van and they were able to make a crafty fix without having to replace the entire system and got it done in a day. They were honest and reasonably priced. Definitely recommend.

They got me in short notice, provided fast and quality services. Reasonably priced, good people…read more Cannot be more thankful I went there I did when I had an emergency.

Campbell's Auto used to be the place to go . But now that Roger does not do mechanical work anymore…read morethe mechanic he has in there is terrible . He screwed up the job he did for me and then would not stand behind his work . You're on your own if you go there .

I trust their suggestions for any repair. Sometimes dealers seem to push unnecessary work.read more

We had a tire suddenly lose a lot of air. As suspected, it was a nail, a big one, and tire needed…read morereplacement. We were in and out in a little over half an hour. Appreciate the veterans discount. This has been our goto place for decades. Highly satisfied.

Great service from friendly individuals -- had to get quite a bit of work done and prices were…read morereasonable with a quick turnaround! I had all new tires & brakes put on and I'm so happy with the service they provided.

Go ahead and spend 528$ for just a muffler repair or 140$ for same repair at Reds muffler shop in…read moreUrbana...yes seriously i got gouted at both places...and no i did not nor will not get paid for this review

These folks were amazing. They realy stick by their work with integrity. They allowed me to stay…read moreon their lot in my 1995 GMC van while waiting for the parts to come in, and I was stranded on a cross country trip. Their kindness is rare in the world we live in and it truly is a family business.

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

Perfect Touch is just that, PERFECT! From scheduling a tow truck to bring my car to their shop and…read morethey still made room for it even when the tow truck showed up 2 days early, to explaining the diagnostic process and providing a detailed estimate with pictures, to them ordering genuine original parts, to update texts and friendly staff, to a PERFECTLY repaired 2013 Mercedes-Benz C300 4Matic Sport waiting for me ready to go and purring PERFECTLY... this shop is the real deal! I fully recommend this shop for their professionalism, precision, and care! Thank you everyone at Perfect Touch Auto Repair for treating my car as if it was your own pet project! I'll definitely be back! The value was fantastic with great pricing for just what I needed and not anything more. The time to repair was also reasonable. Just PERFECT!

Staff was overly rude over the phone and not helpful to getting my Honda fixed for an affordable…read moreprice. I would not recommend this shop seriously go somewhere else