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Reynolds Purified Water

5.0 (2 reviews)
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11 hours

Response rate

100%

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8 months ago

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Culligan

Culligan

(34 reviews)

Just received a service call from Zack! Very satisfied with his professional service. His attitude…read morewas above and beyond the norm. He explained our concerns and was very helpful in answering all our questions. If he worked for me I would strongly recommend him for "Employee of the Month"!

ZERO STARS - Culligan Windsor CT is the Worst Company I've Ever Dealt With…read more If I could give negative stars, I would. Culligan's Windsor, CT office is an absolute disgrace to customer service. My wife and I were both told--on two separate occasions--by the same unbelievably rude front desk woman that if we didn't like the fact our water wouldn't be delivered (which we pay for), we could just "come pick it up ourselves." Excuse me? We're paying you for delivery--not for sass and disrespect. Even worse, I canceled the service months ago and requested that they pick up their water cooler. They never showed. Never followed up. Then, out of the blue, they call to confirm a delivery I never asked for. It's like they're running this place with blindfolds and earmuffs. Now they're trying to tell me I owe $399? For what--ghost deliveries and ignored service calls? I even contacted corporate and was told it would be handled. Spoiler alert: it wasn't. The same nonsense continues. No one knows what they're doing, and no one seems to care. This isn't just bad service. It's disgusting. I've never been treated so poorly by a company in my life. At this point, I'm considering getting the media involved just to shed light on the circus act they're running over there. Avoid this company like a glass of dirty water. Trust me--you're better off carrying buckets from a mountain spring.

Aerus of Palmer

Aerus of Palmer

(3 reviews)

They sell sell sell to you but the minute you call Eric with a problem, he runs and never returns…read moreyour calls. Do yourself a favor and use Aerus in West Hartford, they are professionals that want to help even if you were previously Erics customer from Palmer, Ma. Eric left me with no way to get my vacuum cleaner fixed and then I found the one in West Hartford whom I love, they are familiar with many complaints about Eric! It's like day and night dealing with West Hartford. I highly recommend them and will tell you to run the other way when it comes to Eric, he has terrible customer service skills and he lies to his customers, I know, I was one!

These people are totally unethical. I had a split in my central vacuum hose and I called them to…read morerepair it. I live 45 minutes away from their business and they had somebody there to sell me a new unit before I hung up the phone, so I was very impressed with their response time because I'm sure you all know how hard it seems to get anybody to repair anything these days. The salesman told me that it would cost the same amount of money to repair the hose and vacuum head as it would to replace just the hose so I went ahead and replaced it the 25 year old assembly kit for $850. I wasn't feeling very well the day the installer came so when he was finished I didn't check the work and just paid him and signed off on it. The next day when my wife went to use the vacuum we found out that he had installed one of the outlets upside down and it didn't work so I called them back to have it fixed and they said they would call send someone right out to fix it. That was two months ago and they still haven't showed up! They will not return my calls and anytime I email them I just a generated email response saying that they will contact me. Obviously , they are not coming and I can't vacuum half of my house. I tried to dispute the charge with my credit card company, but because I had signed the receipt he's off the hook. I read on his website where he screwed somebody out of $9000 on a job too. I decided to leave my review there too so this wouldn't happen to someone else, but apparently they have fixed their website so that if you leave only one star it won't accept the review! If you count up the reviews you can do the math and that their 3.5 star rating doesn't add up to the 5 star reviews that you see. They have somehow eliminated all of their negative reviews. I'm physically unable to travel so I can't even go up to their store to even question them about this. Please stay away and don't let this happen to you.

Reynolds Purified Water - waterpurification - Updated May 2026

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