ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Upon return from our vacation, we found that we had a lot of water damage because of a leak from…read moreupstairs bathroom seeping through ceiling downstairs. ServiceMaster team came right away and started cleaning and restoring the affected areas. Christopher Garcia is the Project Manager, and he is thoroughly professional, communicates very well, and answers all questions. He goes out of his way to help us out. It was amazing to see how he was managing his team as well! I highly recommend this business.

Called in to get a free consultation regarding a property that I just rented out recently, and…read morediscovered mold within the insulation, and I didn't want to scare away my tenants. This is a new experience for me, and I had no idea what I should do. I looked it up on Google, and this was the first company that came up. I spoke with a woman named Luisa. She explained the process to me very thoroughly and was super patient in answering all my questions. I did not end up going through with setting up an inspection. I wanted to get a second opinion before moving forward, but she definitely took care of my needy questions and set my heart at ease. I was freaking out, and she was super helpful and polite. Not sure if she will be expecting this, but I definitely recommend the consultation if she's on the call!

Id question the integrity of this business before pursuing work with them…read more.. I recently had to report my landlord to public health due to a carpet that's been in place adjacent to the shower for over 20 years, and has been repeatedly reported, has recently become more of an issue for us as tenants due to a present mildew smell. After Rainbow inspected and in fact found mold in the bathroom, the report stated the mold in question was caused from "negligence". When I called to question how the report concluded tenant negligence, they transferred me to "Parm" he then informed me that I supposedly told him there was an ongoing leak that's been reported several times. When I in fact told him the concern for moisture and mold had been reported several times and we also wanted to report while vendors were here - that we were concerned about a new faucet leak that had just started, specifically dripping down from the faucet. So simply, miscommunication. Simple. When questioning the miscommunication he was not at all friendly, or professional. He was very aggressive. Also, when you call in they do state that all calls are recorded - when I asked if he could potentially pull up the recording to confirm I said anything of the sort, he said we do not record our calls. Go figure. The most interesting thing is, both him and another Manager that I had met face to face, (Erik) had totally different outlooks on the situation. Especially knowing the carpet had been in place adjacent to the shower, for decades. It makes me question the integrity of this business as a whole and wonder if this business is running honestly. Also one other thing to add, I was solicited by one of the workers the day of remediation, to check out his car detailing business. This is also super unprofessional and made me really uncomfortable.

Our condo unit ceiling was damaged by water leak from our upstairs neighbor. After an extensive…read moresearch of a restoration company, we decided to go with Top Down Restoration because of their friendliness, responsiveness and reasonable cost. From getting the quote to completing the work, Bo and his crew has demonstrated to me that they are professional, honest, reliable, take pride of their work, and always keep the work area clean. After tearing down the ceiling and part of the walls, the damages were more than Bo anticipated and he is kind enough to put in extra time and effort without charging me more. He went over and beyond to make sure there is no more mold and bacteria left behind. Bo also has connection with a mold testing company and a reconstruction company. I used them and am very satisfied with their services as well. They being knew each other does have a huge advantage as I coordinate their services. So if you need to do a mold test and/or rebuild the torn down areas, you would save yourself some time to search for one. In summary, I highly recommend Bo from Top Down Restoration. I will not hesitate to use him again in future if needed.

My hero's. Pablo and his crew rushed to our complex as sewage was pouring into our garages…read more They were quick, polite, efficient and just hands down great!!!!! They came back multiple times over the course of the next week. Staying in communication so i could coordinate multiple townhouses effected. I highly recommend Top Down!!!! I would give them 10 stars if I could!!!!!! Thank you

Lindy is great, within very short time he showed up in my house and start the assessment work. His…read moreservice is very professional with clear communication and lots of patience. I highly recommend him to everyone.

I had water damage at home this month I called my insurance and they sent Servpro team they helped…read moreme a lot and explained everything step by step .i was very satisfied with their service. Good job Servpro team .I highly recommend them .

Danny came a day earlier than scheduled. Great communication, and quick service. Thank you Danny at…read morePuroClean!

From the owner: PuroClean of South Merced is your trusted local expert in property damage restoration. We…read morespecialize in water damage restoration, fire damage restoration, smoke damage removal, mold removal, and biohazard cleanup for homes and businesses in Merced. Our certified technicians use advanced equipment and proven techniques to restore your property quickly and efficiently. Available 24/7 for emergency service in Merced, we respond to emergencies with speed and professionalism, minimizing disruption to your property. Whether facing water, fire, smoke, or mold damage, count on PuroClean of South Merced to provide reliable, high-quality restoration services when you need them most

I would give this place NEGATIVE stars if allowed. I am 4 1/2 months on a very small project and I…read morecan't get it completed. This is the MOST unprofessional, unorganized company I have ever worked with. I DO NOT RECOMMEND.

The restoration was not as organized as I would have expected!…read more They were recommended by my insurance company and we were out of the home for 1 month. There was lots of fine micro dust left behind....I'm still seeing dust. I felt as if I was a general manager leading my project. I'm happy I suggested covering my items ahead of time. I would have liked if the cleaning crew was a bit more experienced......surface cleaning is not needed after a construction job it has to be a deep cleaning. It wasn't all bad, I expected more!

Overall good experience! We did walk in shower, new custom vanity, recessed lighting as well as…read moresconces all on dimmers, New mirror. Had a few issues that was quickly corrected. Bathroom is Beautiful as well as very functional for my senior hubby and my senior self! Make sure your wants are made clear and in contract. Kitchen next..

Needed a small kitchen remod after having a flood in my kitchen. I called a few places and either…read morethe date for someone to come out was months or they charged for a quote. I found Tony with Paragon and he was able to come the next day. His quote seems reasonable and the insurance didn't fight back too much with the quote. Toney and his workers worked fast and efficient. My kitchen came out beautiful. Would definitely recommend for any home work needed.

Inderjit S. Toor Construction is a top-tier construction company that truly delivers. Their…read moreexperience spans ADUs, commercial buildings, hotels, gas stations, medical office buildings, and restaurants--and it shows in the quality of their work. They are knowledgeable, professional, and detail-oriented from start to finish. Communication is clear, timelines are respected, and the final product exceeds expectations. If you're looking for a reliable contractor who understands complex projects and executes them the right way, this is the team to trust.

UPDATE: Imagine my shock at getting a phone call from the owner today. He explained he just…read morediscovered my review & asked if I would speak to him about my experience with his staff. Mr. Toor was Very concerned & sincere in his comments to me. I forwarded a copy of the initial billing to him so that he would understand my concerns & issues, thereby allowing him to address this with his employees. I initially considered hanging up on him as it's almost been a year since this occurred, but I'm glad I did not. I appreciate Mr. Toor reaching out to me. He was very apologetic & kind. He never got frustrated or angry at the info I provided him, as some tend to do when receiving less than favorable news. Our conversation was pleasant & I personally feel that the issues I experienced are not typical & he will be addressing them immediately. I would like to point out that my issues were NOT with the quality of any work or services provided but with the billing. As I stated before, Toor Construction showing up at my home without my son (who was overwhelmed) having to look for someone to assist him (during the night), was both a miracle & a Godsend. The customer service Toor Construction provided by arriving on site to offer services in a time of need & now with this follow up contact.....is Exceptional, hence the increase to 4 stars. Thank you, Mr. Toor for your concern & for contacting me. It is very appreciated.