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    Rex Wellness Centers

    5.0 (1 review)

    Services - Rex Wellness Centers

    Personal training

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    10
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    12 years ago

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    Planet Fitness

    Planet Fitness

    3.3
    (87 reviews)
    3.0 mi

    I've had a great experience at Planet Fitness in Cary. The gym is always clean, the equipment is…read morewell maintained, and there's plenty of cardio and strength equipment, even during busy hours. The staff is friendly, welcoming, and always willing to help. The atmosphere is comfortable and judgment-free, which makes it easy to stay consistent with workouts. For the price, it's an excellent value. I highly recommend this location to anyone looking for a clean, affordable, and well-managed gym.

    I have been a Planet Fitness Cary client since 2018. I took a brief hiatus during COVID but…read morereturned once the facility reopened. I think that we have had a very good relationship. There was a time when folks at the front desk knew my name, and we exchanged pleasant salutations during check-in and check-out. Two weeks ago, I fell on the ice and broke my knee. I am having surgery next week and will not be able to work out until mid-July. I decided to pause my Blackcard Membership until July of this year. Well, that is when my road to perdition started. First, I tried to accomplish this task online. It is 2026, and most businesses allow clients to transact business online. Not Planet Fitness. The chaotic web client insisted that I call a toll-free number to accomplish this task. Ok, I contacted an individual in their offshore call center. Now, Mephistopheles was not his name, but I knew what he was up to just the same. After asking me why I wanted to modify my membership and other non-sequitur questions, he told me that he could not fulfill my request. He stated that he was not authorized for such transactions. I would have to call another toll-free number and talk to someone else who "could also not help me." Well, that made our ten minutes on the phone most worthwhile. After calling the second toll-free number and connecting with a domestic call center, the outcome was eerily similar. After discussing the issue for about 5 minutes, I was told that I would have to go to the facility, broken knee and all, and modify my membership there. So, I got a ride, broken knee and all, to the facility over the 5 kilometers. At this point in the never-ending story, my personal Dante's Inferno, my goal was to cancel the membership. So I did. The personnel at the front desk were extremely rude and showed no concern when a patron walked in with crutches and an extensive knee stabilizing unit. No "how are you today, sorry to see your misfortune," or even a hello. Just "matter of fact" if you want to cancel, cancel. OK!! My goal at the beginning of Gulliver's Travels was to suspend the membership until my knee allowed me to return. Now, my relationship with this business is over. When my recovery allows me to return to a gym, it will be to Life Time Fitness or some other quality establishment that knows how to treat clients. If I could give the Cary Planet Fitness a rating lower than one star, I would. Be very cautious of the facility! Any business that makes it this difficult to modify or cancel a membership cannot be on the up and up! Some people look at the price and ignore the value-added proposition. Sure, the price may look great, but the customer service and crowded conditions challenge the value proposition. Look before you leap, the Judgement Free zone is also a "customer-service" free zone! Planet Fitness, I hardly knew you! Bye! C. Harold McManus, Ph.D., CEO & Principal Divergent Thinker PROBE Consulting Company L.L.C. https://probeconsulting.com/

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    Planet Fitness
    Planet Fitness
    Planet Fitness

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    CrossFit Brave

    CrossFit Brave

    4.8
    (24 reviews)
    1.8 mi

    After relocating from the Charlotte area, I was looking for a new gym to call home! I loved my…read moreprevious gym, so it was going to be hard to top, however Crossfit Brave as done just that. I had tried two other gyms prior to Brave, and I knew instantly after my first class with David (owner) that this was the gym for me. David quickly offered me another class to try because he truly wants athletes to find the gym that is best for them! David's philosophy and approach to CrossFit has created a sense of community that can only be described as family. Head coach and head programmer Delaney will be your biggest cheerleader through every work out. She gives each athlete the attention, modifications, coaching and encouragement that they need. Crossfit can be intimidating, but Brave is the most welcoming community of people with athletes at all levels of ability. I've not only gained physical strength, but lifelong friends here at Brave. Give Crossfit Brave a try and you will not regret it!

    I have been a member of CrossFit Brave for over 4 years, and it has become such an important part…read moreof my life. The class structure, the coaching, and the facilities have helped me improve my overall health and fitness significant. The big different with Brave, though, is the community. I've made some wonderful friends here, people who challenge me to be the best version of myself and keep showing up every day.

    Photos
    Halloween 2024: 5:30am class did a group costume being the Disney movie, Inside Out 1 and 2 emotions as our costumes. We like to have fun!
    Halloween 2024: 5:30am class did a group costume being the Disney movie, Inside Out 1 and 2 emotions as our costumes. We like to have fun!
    CrossFit Brave Holiday Party 2024 with my 5:30am crazy people!
    CrossFit Brave Holiday Party 2024 with my 5:30am crazy people!
    Working hard or hardly working?

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    Working hard or hardly working?

    Rex Wellness Centers - gyms - Updated August 2026

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