Big Mahalo to the guys at HI Power Solar for installing my PV panes. Your crew had my PV panels up…read moreand running on day one, just in time before rebates ended. Shutout to Electrical Forman Rico, Electrical Helper Josh, Roof lead Kaipo E and roof Helper Ezekiel.

A quick shout out to Mr. Cruz Romero of HI POWER and his employees Chance 'um (real name) and…read moreJoshua. My Generac battery was not charging and as soon after I spoke with Mr. Cruz Romero, it took only seven days to diagnose and fix the problem. Chance 'um and Joshua were friendly and professional but most importantly, they were very knowledgeable of their craft - excellent electricians. Thank you HI POWER!

Very responsive to our requests. Got the job done quickly and transparently. The prices are very…read morecompetitive. I have looked at 5 different companies for friends and family and I also recommend Independent Energy.

I was in a bit of a bind as my Tesla Powerall had a system fault and stopped working. To my luck…read morejust as this happened the original installers was undergoing bankruptcy and because my system was paid off it was not purchased by the new company. I was left with no service provider. I called a couple of companies and they either couldn't provide service or the information given was really no help. I called Independent Energy and Sean-Daniel listened to the issue I was facing and provided excellent care. There were a lot of hoops to clear but Sean-Daniel guided me through the whole thing. Then to top it off just as the Tesla battery was finally ready for replacement, my inverter stopped working. Through our communication, I simply asked if that was also something they could help me with also. I simply had to provide some information and they took care of the rest. I was kind of left on my own with the previous company, but Sean-Daniel and Independent Energy really guided me through the replacement process and took care of me even though they were not the original installers. If you ever get into a situation similar to mine or looking to get any kind of solar service, I highly recommend Independent Energy of Hawaii1

Installation was great,as scheduled.But,there was no follow up by my salesman (Matt H.) or Eco…read moreSolar to make sure system was up and running and understood Tesla system app.. Been 4 months, haven't heard from them,since. GJ 4/20/2026

As luck would have it, my previous updated review of Ecosolar would not be my last…read more After converting my system from running off of Sunpower/Enphase's microinverters to Tesla's inverter from my new Powerwall Plus, I had some worry about what might happen with a single point of failure. Midway through summer, I found that out when my entire system went down when it failed. I reached out to Chris from Ecosolar right away and let him know that I was having a problem and he started troubleshooting immediately. After some investigation it was determined that the inverter had to be replaced and after waiting for Tesla to ship out the part, it was replaced in a timely manner. I was back up and running again, until December when my system started acting up again, this time seemingly having a problem with one of the batteries. I contacted Chris again and let him know that I was having a problem again, and although communication was rough with the end of the year approaching and federal tax credits expiring, I had a service appointment scheduled for the first week of January. On their site visit, it was determined that my new Powerwall Plus itself had gone bad. They were able to start the RMA process with Tesla and told me it would be replaced, possibly with a new Powerwall 3, because the Powerwall 2 was end-of-life and not in production anymore. That meant they would also have to replace my original Powerwall 2 as well with a new Powerwall 3 expansion pack. They hoped optimistically that I wouldn't have to wait too long for the replacement. Fast forward to April and it did take longer than expected for Tesla to send them the replacements but the good news was that Tesla did indeed replace both of my Powerwall 2 units with a new Powerwall 3 and expansion. This did require much more work on the part of Ecosolar to retrofit than just unplugging the old setup and swapping in the new one, for my particular case, and I appreciate the extra lengths they had to go through versus just having to swap out the old if Tesla had just sent a Powerwall Plus replacement instead. I had been down for a few months but the upside is that I have a brand new set of batteries now in 2026. I would say my solar journey has been rougher than I expected it to be. Parts have failed. Parts have been replaced under warranty. Yes, I've experienced periods of time where my PV system has been offline due to failures, and had to deal with big HECO bills until those failures were resolved. I've had two Powerwalls replaced under warranty in the last 7 years (technically 3 since they swapped my still working Powerwall 2 with a new expansion pack), and an inverter. I had problems with weird glitches with power that kept tripping the Powerwall into thinking that I was experiencing a power outage, that Ecosolar's technician helped to diagnose and find out was actually a problem with HECO's underground service feed into my home (which was another years long adventure with HECO altogether). Sunpower's PV control system got booted offline and needed to be reset remotely. Each time I've had a problem I've contacted Ecosolar and each time they've addressed it to the best of their ability. Yes sometimes it takes time to get things resolved, and it can be hard to be patient. Tesla seems to take awhile to get things sent here but they have always come through thus far too. My additional cost for all of their warranty work and service over all this time has been ZERO. Every single problem I've ever had has been addressed. It's great if you can invest in something like this and never have a problem, but I understand that things happen when you're dealing with new technology, and it sucks but sh*t happens. But when you do invest in something as expensive as solar, it's good to know that I've invested with a company that takes care of it's customers.

From start to finish the service was professional and timely. The installers were courteous and…read morehard working. Dan in sales was always quick to address all questions and provide documentation needed to claim the tax credits. Site inspectors were also diligent and courteous while doing their work. I highly recommend this company. There is a big difference between them and other solar companies I have worked with.

Devon was super helpful. I was shopping for some panels for a DIY off-grid project and called…read moreeveryone else on the island but nobody wanted to talk with me. One guy even hung up up the phone even though I was ready to spend close to 3 grand. I understand everyone was rushing for the tax credits but some business seem to forget that it's the long run that counts, and even though I'm not familiar with the quality of IPE's workmanship I would definitely send people their way based on their customer service.

We had a great experience with PV Tech and they helped us through the GEMS program. They were super…read moresupportive and we are excited to have an amazing solar set up. Everyone was helpful, friendly, and knowledgeable. They followed up, checked in on us, and helped us through the process. We have a great system that has been working smoothly. From the planning to the installation, very professional and a pleasure to work with every person on the team.

Extremely great atmosphere to work in. Sid is one of a kind! He's a Great Mentor to us and kind as…read morewell. Canvassing is fun and we help people everyday save money so they can live better lives themselves. We're spreading eco-friendly and a healthy environment. Cameron is the best admin guy out there. He's super-human that guy. Everyone builds each other up and to me that's special and meaningful!

We had a great experience working with Julian and the Solartech team here on Oahu. From the start…read moreJulian didn't come across as a typical sales rep at all -- he felt more like a knowledgeable industry expert who offered thoughtful, objective opinions about different technologies and brands. Before meeting him, I spoke with two other solar companies. One rep came on extremely strong and the meeting felt very sales-driven and impersonal, which made it hard to trust the information being presented. The other rep seemed to still be in training and had to run nearly every question through a senior colleague. Working with Julian was a relief. He's clearly experienced and communicates in a smart, casual, and very approachable way. We also had a great experience with Jelly and Brandi from the Solartech administrative team--they were easy to work with and helped keep everything moving smoothly. Solartech's digital quote platform made comparing options and selecting our plan simple and easy to understand. We ultimately decided against Tesla batteries after learning about potential overheating issues, which can be a concern in a place as hot as Hawaii. We went with Enphase we're happy with our choice. The installation team was excellent as well. Nainoa, the lead electrician on our project, is a total pro--easy to talk to, great at problem-solving, and he helped us quickly figure out a battery placement challenge. He completed the electrical work in just a few hours. During the panel installation, the crew accidentally drilled through part of our roof which caused a small leak, but they responded immediately and repaired it right away. Everything was patched up and looks good as new. We really appreciated how quickly they addressed the situation. Post-purchase support has been just as strong. I had some questions about how our system was pulling power from the grid, and Julian took the time to explain everything. It turned out to be more of a settings preference than an issue. He followed up with helpful explainer videos and even called a week later to make sure everything made sense. Overall, we're very happy with the experience and appreciate the professionalism, transparency, and support from the whole Solartech team.

Solar Tech did a phenomenal job on my house and I would highly recommend their services…read more I have been in commercial construction for 20 years and have managed several large projects, so I was a tough critical with every company I interviewed. From the initial quoting process through installation, I was thoroughly impressed with their team! I got quotes from three different, highly-rated vendors... Solar Tech was not only significantly lower, they were the best value. Cisco had a great technical understanding and was a phenomenal communicator, working hard to ensure they were providing a system that best fit our needs. They provided multiple viable solutions for financing the project and did a great job working through permitting in a timely manner. Their install team, Nainoa, Nakoa, Asa, Wes, Kevin and Sean absolutely crushed it on the install. They were professional, knowledgeable and did not mess around... installing a 22 panel system with 2 Tesla Batteries in under 6 hours. I would highly recommend their services for anyone considering solar on your home.

What a monopoly you have! I called in to schedule someone to…read moretroubleshoot my pv system. Before anything else can be done, I have to pay for your monitoring system, Envoy,for $1300-$1400! This is the monitoring system YOU installed and it died within the first year. Alternate Energy could not repair it and it hasn't been working since. Why is the consumer responsible for a tool YOU use?! Why can't you connect to my system with a laptop to troubleshoot why my panels are not generating any power? Unfortunately, I choose the wrong company!

This is one of the best companies that I am sadly going to remove from my usual go-to list. I've…read moreused them for many jobs and meant to write praise for them, but it took some frustrating experiences to get me to post this one. Let me start with the praise that is well-deserved: 1) Solar panels and battery storage. My parents used them first, and Alternate Energy briefly monitored their solar panel production to find that one panel was not producing as well as the others - something my parents wouldn't have noticed. Fixed. Leeland was an amazing point of contact for us when we then added solar and batteries to our home. He sized it based on our current usage and didn't fuss when we asked to go bigger, knowing our usage would increase. During the pandemic we contacted Leeland again to ask about maxing out solar panels on our roof and adding another battery to our home - again, all done quickly, and done well. 2) Electric vehicle charger installation. We had one EVSE installed during the solar panel job, done for a very fair price (even by mainland standards). We later asked to have a second EV charger installed. This one had an issue in that it didn't show up in our Tesla's energy tracking. Trevor was amazing for contact and coordination (for this and other projects) - he noted that the technicians who had done the job were newer, and he got it working quickly. He also noted that they had installed the wrong kind of electrical outlet, as they had used an indoor outlet (although with a cover). He swapped it out for an outdoor outlet and fixed some minor damage that had occurred during the installation, all at no extra charge. I appreciated his thoroughness! 3) Solar water heater maintenance. Simple and fine. 4) Home ethernet wiring. This one isn't listed as a service that they do, but their electricians took the job and did an absolutely amazing job of adding ethernet to my rooms based exactly on what I asked for, and to the outdoors for security cameras. They mounted the cameras (I handled the angling) and even tried to fix a cover for one of my air conditioners that keeps sliding down. The cost of this work was significantly less than a "low voltage" installer had quoted. 5) Air conditioning repair. One of my AC units began to struggle, and the technician identified that the condenser unit would need to be replaced. We had some scheduling delays for this one, and I have to give a shout-out to Ginger on the phones and by email, who was empathetic, responsive, and incredibly helpful. After the job was done I noticed a water leak; I tried to trouble-shoot it on my own and eventually determined that the water was coming from behind the unit. The technicians came out, identified that they hadn't fully secured the insulation, and even tried to scrub away some of the water stains on my wall. If you're keeping track, that's a lot of jobs, and while two of them weren't all 100% perfect, the company ultimately identified the issues and made them right. So why the negative? It has to do with the billing. 1) For the ethernet job, we had discussed the quote and then noted in advance that if the job took longer than expected there could be a cost increase. A complication did occur, causing delay. I had received one bill at the start to pay a portion of the job before it started (which is standard), and then the second bill at the job completion seemed to include the added time. However, I was later told that I still had to pay the rest of the first bill. That would mean that the cost overrun was over 50% of what was quoted. It took multiple calls over multiple weeks to get this one resolved. The company ultimately cleared it and said that everything was paid, but that was a lot of time and stress. 2) The air conditioning repair job in which they had to return to fix the insulation and admitted to it being their error? I agreed to pay a service fee, and was given a positive response when I asked if the fee could either be reduced or waived if it was found to be related to the original job. The technicians usually leave a receipt of the work done before the final bill is sent to us, but we didn't get that, nor did we get a final bill to pay. We assumed that they took responsibility for their work and left it at that. 7 months later I received notice that "internal oversight" had occurred and I owed the full $575. I called in, was offered $150 off, and admitted I was unhappy; I said it might be reasonable to pay the time for the technicians, but they admitted it was their error. So the bill was reduced to $250 for the technicians' time, they confirmed I'd get a new bill, and then promptly terminated the call, without so much as a season's greetings or an apology. I won't be so dramatic as to say I'll never use them again, but I've gone from seeing what else I can possibly use them for to making them my last call. Save all invoices and get confirmation of payment completion in writing.

Most recently my PV solar system had an alert that 1 of 2 inverters went down. I previously tried…read moreanother contractor about 1.5yrs ago with the same problem and the inverter was replaced. However, the other contractor had to send their tech out to troubleshoot before determining the problem, then once determined or confirmed it was an inverter issue, it took another 3 weeks to have it shipped and schedule a tech to come back in install. This process took about a month. You can imagine what my HECO bill was for being out of solar operation!! Unfortunately, the same inverter went again and this previous contractor couldn't send a tech out for 2wks. Knowing it would take that long to send a tech out. I decided to call Solar Help as they once replaced my hot water tank. They were extremely responsive and told me I just had to give them administrative rights to view my system from their office which was completed in 1 day! They got approval to order the new inverter and send a tech out within 1.5 weeks. They only needed to send 1 tech to do the job whereas the other contractor would always send 2 techs. Solar Help provided great professional service and saved me a big bill from HECO!!! Since it's been hot, I've had to use my AC system almost all day!! Thanks Solar Help!!

Spoke with Chaleigh Reed regarding micro-inverter warranty…read more When Solar Help Hawaii replaced micro inverters in 2016 and apparently inputted the wrong address. ( two houses on one lot ) ( 440-442 ) Therefore Enphase would not honor the warranty. They said the micro-inverters had been moved ! Ms. Reed was extremely rude and unprofessional. Rather than trying to help, she ( relied ) on the fact that the same DBA was dissolved in 2017 following the death of her brother. Poor customer service................. Would not suggest using this company

My wife's friend at HECO was very pleased with their new solar water heating system installed just…read morethis week. I took that as my cue to get our own solar heater system addressed that has not been working for months. My expectation was low as I didn't even get a call or messages back from a few other solar companies, including the one who did our installation! Sean replied to me that same day and arrived from across the island in an hour. He made the necessary repair and I had scorching solar heated water same day within a few hours of my inquiry. I wouldn't hesiate to recommend Sean and Island Solar to anyone who needs help with their current or new solar project. Very pleased.

My solar water heater's circulating pump was leaking and I found that my tank had electrolysis on…read morethe pipe fittings - from not replacing the anode for 16 years. I called Island Solar Service by accident and spoke with Peter and long story short, his team came the next morning and slam dunked the replacement. Shawn and Charlie are definitely the A team! Quick, clean, and professional work - what more could you ask for? I would not hesitate to recommend Island Solar Service to my family and friends!

They are very responsive and communicated with us through the troubleshooting process unlike the…read moreprevious company we had worked with. Wish I had switched sooner. It would've taken months off my electric bill!

I had been bouncing back and forth between electricians and certified solar installers trying to…read moretroubleshoot an electrical problem at my home. Finally found Inspired Energy Solutions with the knowledge on staff to help solve my electrical problem--electricians, certified installers, and a physics grad under one roof. They communicate well among each other and with me. They work quickly and are focused at getting the job done well. Special thanks to Micah & Freeman for troubleshooting and installing a second grounding rod at my home, which corrected a load imbalance. Now we're tackling the PV system. It's great they have a full view of what's going on.