The customer service is great here!!!!! I feel bad for the employees after seeing how people from…read morethe woodlands treat them. They deserve a huge raising after dealing with these rude customers. Made tons of visits to this location and the hot bar, pizza, sweets/deserts, all of it was on point. The checkout line has been consistent in always smiling and being courteous. Absolute favorite location.

2 stars. The hot…read morefood was genuinely good. The chicken tikka masala was fresh, flavorful, and one of the better prepared items I've had from the hot bar recently. I also want to recognize Patrick, who was working in the back stocking/unloading items. He took the time to go check for a product for me, came back personally, and let me know it was unavailable. I appreciated the effort and professionalism. Unfortunately, the experience at checkout completely changed the tone of my visit. The cashier, Marilyn, never greeted me, never acknowledged me when I spoke to her, and never thanked me at the end of the transaction. From beginning to end, there was not a single word exchanged from her side. When she handed me my receipt, her demeanor felt dismissive and honestly unpleasant. Idk what that attitude was about but imagine how quickly this could've gone downhill had I handled her just as rudely as she handled me. What stood out most is that there was no negative interaction beforehand that would have explained the behavior. Even if a greeting was somehow missed, there is no reason a customer should leave without at least hearing "thank you." One employee's poor customer service can easily overshadow the positive work of others, and that's exactly what happened here. Whole Foods needs to do better with consistency in customer experience, especially at the register where customers leave with their final impression of the store.

I love this health food store. It is a great place in a bad location. I always pass by and have to…read moreturn around because it's hidden but I never let that deter me. I like the selections though they are a bit pricey. The staff is always beyond helpful and knowledgeable. I appreciate they will order anything that's not available and call you when it comes in.

I recently moved to Conroe, and was looking was a supplement store that I could readily access…read morewithout driving 50 miles. That would be the Herbal Connection. The employees were extremely helpful and very friendly. They had everything I needed (except for what was on back order) And prices were better than most places I had found. I will use the Herbal Connection from now on.

Excellent abundant health products and the staff is very knowledgeable…read more.... I've always found something new every time I've shopped there and they even have real food!

The granary has some great healthy food and supplement options! The staff is very helpful and has…read morealways been able to answer my questions. Every time I go there is something else I buy here instead of other grocery stores.

I think that other person just went in an off day. After I walked in, the sales person asked if I…read moreneeded any help. He was also very personable and informative. Think it was Walter. Very nice and helpful. He asked me what I wanted, and and took me right to it on the shelf. This location is smaller than the warehouse location in Louetta near 45. It is tucked away off Woodlands Parkway on Ashlane. They do not do smoothies at This location like at the Louetta location.

Visited today and didn't even get an acknowledgment hi or nothing. Although I knew what I wanted it…read morewould have been nice to been asked if I needed help I decided to walk out and not purchase anything from this location. How rude! If I could give them zero stars I would!

The food is awful, potatoes aren't even cooked all the way. Tried to pickup my order at 6pm said…read morethey don't close until 7pm, but no one was there. Finally after 20 minutes of sitting in my truck someone texted me saying they left my stuff out back because they " had to leave early". Needs to work on customer service/communication. Foods pretty terrible but cooking the food all the way might help. Basically feels like the meals were rushed to prepare is my take on it. Also not too big of a deal but only some of the meals had macronutrients on it, how are you supposed to track what you eat if you don't even know the macronutrients on what you're eating?

The food is great but the customer service is lacking! If…read morethey could deliver their food on time 1x each month, that would be great. Having them show up after 8pm more than once is discouraging.

Loading up with food for the week! Best meal prep place in town!! Love not having to cook and have…read moreeverything ready!

Amazing food. Amazing people. Amazing service. I picked up a few meals for the week and im so glad…read moreI did!! My favorites were a turkey chili meal and a chicken veggie meal. I can not wait to get back in there and try all the meals!

This store has a great selection of healthy products and fresh produce. I happened to discover this…read morefamily-owned business while driving by, and I'm so glad I did. The staff recommended some products for my allergies, and I've already noticed a big improvement with my skin. I only wish I had found this place sooner. Thank you for the helpful guidance! My only complaint is that the store hasn't always been open at the posted time when I've arrived.

I would like to begin by sharing the fact that Dr. Claire basically saved me from horrible pain and…read moremisery due to severe GOUT. I have broken many bones, at one point due to an accident, at the same time due to this accident, I had a collapsed lung, 3 broken ribs, and a broken collar bone and this still could not compete with the pain of this GOUT. I went to my doctor back and forth for 2 years and he would mainly give me steroid shots (I know they were bad for me) but the short term relief was welcome more than the shots being bad for me. After at least 10-15 doctors visits and a ton of wasted money, I told myself I would stop in the health food store across the street from my home in April Sound that i drove by every day, praying that it would have something to help me, anything to stop the pain. I walk in and there is the person i had been hearing about, Dr. Claire smiling and eager to help. She asked how could she help, I told her exactly what i was going through, she said follow me, swiped the last bottle off of the shelf and said, follow these instructions and come back and see me in 10 days and tell me what you think. I am thinking to myself, I have heard how wonderful she is, but there is no way. So i took them across the street, did exactly as the bottle said and BAM, it started going away that quickly after an hour or so. These other reviewers talking about her decor and old produce are freakin idiots, WHO CARES, please go somewhere else then and get someone that has no clue on how to truly help you. If you want to to a place where the owner truly cares and knows better than most doctors and can generally help most of your health problems, PLEASE go talk to Dr. Claire and her daughter and staff, I GUARANTEE you, you will be back in her store thanking her for providing you her incredible knowledge and helping your day to day health be in a better place. Thank you again Dr. Claire, I owe you my life! Clayton Gray 832.748.7283

Wow, all the cashiers were amazing! They greeted me as I walked in, and as I walked around the…read morestore, I had a really good experience. I found everything I was looking for. When I was checking out, Cashier Victoria was exceptionally kind and engaging. She took the time to talk to me about my experience and showed that she genuinely cared about my shopping experience. I really enjoyed it and will definitely be coming back.

So I was only here for 1 item, but I am braiding this purely off of customer service…read more For christmas, I was looking for artichokes, and they are not necessarily the easiest thing to find. Whole foods didn't have them, neither dis Trader Joe's didn't have them, and of course the regular Kroger and Heb didn't have them either. I had heard from a neighbor to check sprouts, and I gave them a quick call to ask him about their produce. Phil answered the phone and he was very quick polite. He took the time to let me know exactly how many were in stock.And even let me know when I came in, if there weren't enough to go ahead and reach out to him so he could pull them from the back. I personally have never been to this location before, but I really enjoyed it.