I enjoyed my massage. What I am not happy with is the tipping situation…read more When asked how much I wanted to tip, I told them $12 each for myself and my husband (our massages were $62 each) and she said "so 20 each?" I corrected her and told her I wanted to tip $24 total, so $12 for each masseuse. So what did she do? She added a $40 tip on top of our massage total, when I explicitly told her no I wanted to tip $24 total. I am not happy and I will strongly consider not coming back to this business again. Mind you, I just finished my massage 5 minutes ago. UPDATE: Judy the owner reached out to me early this morning to apologize for my experience and offered to refund me the portion of the tip that shouldn't have been charged, which I accepted and have received. Thank you again Judy for the excellent customer service. I greatly appreciate you reaching out, addressing my concerns and also speaking to the staff member involved.

This was a pleasant experience. I was so happy they took me in as a walk in. This was a great 90…read moreminute massage and cupping. Mike took care of working my knots out. I will be back once a month.

I cannot recommend Karuna Massage and Maria enough! From the moment I walked in, the entire…read moreexperience felt calm, grounding, and so zen. Maria truly has magical hands. She intuitively knew exactly which areas needed extra attention and worked through tension I didn't even realize I was holding. She reminded me of the importance of self-care & pouring back into oneself. Her touch is both therapeutic and deeply relaxing -- the perfect balance. I left feeling lighter, aligned, and completely refreshed. If you're looking for someone who is skilled, intuitive, and genuinely gifted at what she does, Maria is it. I will absolutely be going back. Highly, highly recommend!

I've had the privilege of getting multiple massages throughout the years at different places with…read morevarious techniques. I thought my massage at the Four Seasons in Westlake was going to be as good as it'll ever get (top tier). I'm thankful to be proven wrong with Maria's massage! I'm still blown away. I texted her and she got back to me right away which I appreciated. I booked 90 minutes as it had been a couple years since my last massage. She was professional, prompt, listened to my concerns/trouble areas and was so thorough. She's gifted and can feel and sense things others cannot. I've been feeling so much relief already! Truly looking forward to seeing her again and referring her.

I've been going here for 6 years. I suppose I had a good run while it lasted BUT, I will never EVER…read morego back again. Monica was my gal. She was amazing but she moved out of state recently and of course I was forced to try someone new. Went to Coco a couple of times and she was just as amazing. Coco was booked tonight (she's the manager) and so she suggested that I book with Lisa which is who I was suppose to get a massage with only to have a bait and switch when I arrived and had to go to Amy instead. I was peeved but decided to trust Coco since she knows me and what I like. I thought I'd be in good hands (no pun intended). Amy gave the worst massage I have ever had. She asked if I wanted light or medium. I like medium touch but honestly she was just rubbing skin, barely applying any pressure, slapping on oil. and phoning it in. But the kicker was towards the end of the massage, she puts cloves on to massage my feet, NEVER have I had a body massage with cloves on (except a pedicure). AND, this is AFTER she massaged my body with her bare hands the whole time. Makes no sense. THEN, she took paper towels and rubbed the oil off of my feet which felt like sand paper scrapping my skin off. I really should have just stopped the massage so it's partly my fault for letting her continue. BUT, I figured I would just tip her less and call it day. I've always tipped 30% on average, EXCEPT for tonight when I handed her a 10% tip, (honestly I wanted to leave no tip). She pointed to the NEW tip chart with a range saying she wanted more. I was livid. My intention was to be quiet about this b/c I've been going here for so long and I figured one bad massage over the years wasn't worth the complaint BUT b/c AMY forced the issue, I was forced to let her know (and now you, here on yelp) that it was the worst massage I have ever had and b/c she demanded more of tip, she needed to know that is the REAL issue and she got exactly what she gave. I told her that I've been a client for 6 years and I will never come back again. I will make sure all of my associates and friends in Ventura never step foot in this establishment again. On top of it, I had one of those punch cards for every massage you get, it adds up to a free foot massage which was almost full. Amy grabbed it and said she'd give it to me at the end of the massage. Needless to say I didn't get it back. LOL. Not that it matters now cause they lost a long time client. Oh & btw; I'm a licensed Massage Therapist myself for 24 years so I'm very careful with feedback b/c everyone has their own style and touch. Its subjective. Right? In all the years as a Massage Therapist, I've never demanded that a client tip me more. And that's the issue. The quality of service is determined by the discretion of the client. Period. And if this business requires a "set tip" then it needs to be built into the price of the massage. This tipping chart is brand new btw and I was completely unaware until I decided tip below what I normally give.

My massage was amazing and had a really great massage experience. I tipped 20 % and when I gave…read morethem the money they pointed to the wall and said they wanted more money in tip. I told them if they expect a certain amount of money they should include that in the price and not depend on people leaving a 40 % tip. Doesn't make any sense. I really liked this place but that made me upset.

With so many spa choices in Ventura County, from Ojai to Westlake, the expectations were high…read more.. and this place delivered. This was a birthday gift for my daughter, and Emily was absolutely amazing. From the moment we arrived, the space felt inviting, calm, and instantly relaxing--the kind of ambiance that makes you exhale and forget the outside world. Not a bright, flashy spa ... The massage itself? Exceptional. Professional, intuitive, and unlike anything I've experienced before. Emily provides a subtle professional massage that reaches points never worked before. It was relaxing from the peaceful atmosphere to the expert technique. A perfect birthday gift and an experience we'll happily repeat. Highly recommend if you're looking for true relaxation and top-tier care.

If I could give this place more than 5 stars I would! Emily and Isaac were amazing! Took the chance…read moreto see what this business was all about and it did not disappoint! They are a gem!

So glad I discovered this place. Winona is a true gem and so talented 10/10 recommend her!read more

Misha was amazing. She gave me a 60 minute prenatal massage and she was very patient and friendly…read more She did not rush me and asked me if the pressure was good. She asked if I was comfortable. I definitely recommend this place and her for a prenatal massage.

Very accommodating, I gave a vague time of arrival (after work) and they were so welcoming and…read morepleasant. I asked for a 60 minute full body massage. They provided a clothed massage. Back pain brought me in and the concentration of the time was spent on my back. Deep tissue massage was targeted and deep. My mobility immediately improved. I am so appreciative and yes, I intend to be a regular customer. 10 stars

Friendly staff, clean and quiet ambiance. Their prices are great and they're attentive to knots.read more

II went there last week, the weather was a little cold, and the staff recommended me a one-hour…read morebody massage, including some hot stone services, which made me feel very comfortable and relaxed.

Not bad for the price. 60mi with free hot stones - 30min body and 30min foot. They started in the…read morefoot and I was at one the station in the open area. Then I moved to a room for the body. Overall I totally needed a massage. I've certainly had better, but this was ok. I wish I didn't have to switch to a room for the body, and I didn't realize I would have to strip down too. So it kind of broke the relaxing part. What I found weird was though I kept my underwear on as I always do, the masseuse push them down my butt further. I think I was at full moon! And most of the time she wasn't even close to my lower back. And normally they would provide coverage, so I was a bit chilly. Fortunately I'm not one to be shy, I was just curious as to what was going on. So!!!! If there is ever a next time...I'll just stick to the foot. I just don't what to break up a session by moving, and maybe question if the full mooning is necessary =P The staff was nice tho, and the facilities clean and well-maintained.

Not sure why the stars are quite low but I had a good experience here. My masseuse was Sally and…read moreshe was very professional, curteous, and always asked if the strength/intensity level was okay, would not move the sheets until she informed me and was able to tackle all my pain points I requested relief in. She was very kind, respectful, and even brought me water at the end. Cashier was professional too and had my appointment on time and explained everything clearly to me.

I would never recommend this place to anyone. They try to take your credit card information before…read moreyou even get there to "hold" the reservation. The receptionist has bro personality, I went to book a 11:45am online but didn't want to leave my card number. So I told her I'd drive down. She said if it was booked before I got there I'd loose my chance. I was ok with that. When I pulled into the parking lot she called me and said they couldn't do it. That it was booked. I had a gift card that was never used, she checked the balance and said it had $35. A massage is $140 if you're a non member. It's only $80 if you commit to their shitty plan. Avoid this place and their terrible customer service.

Very effective deep tissue massage by Kevin. Very healing. Atmosphere and music are relaxing…read more Best massage I've ever had.

this was my first hot stone massage. Right away I was asked what area did I want him to focus on…read more very professional massage. Provided great privacy. Not once did I feel disrespected. I walked out of that place feeling like a feather. I will definitely come back to treat my self for another massage very soon.

I will give it five dollars everybody there is a professional. The rooms are clean. I've been out…read moreof town and working out of town for the last few months, but I had one chance to live in a very, very long time and I noticed that the service is still the same. It has an outdoor like other places or I have a dinner restaurant Here the Services state the same by person. A person will get it five stars. Also since a few years ago going under new management

Worst place for a massage! I called first to ask if they did chair massages, they said yes. I…read moredidn't want a full on massage. Upon arriving, I was asked to pay first before the massage started. I thought it was kinda sketchy but ok went ahead and paid. I couldn't understand my masseuse, she didnt speak English at all. The "massage" was horrible. Felt like she was just rubbing my skin. When all was done, I was getting to leave. She was holding the door asking me for a tip and so I was forced to give her one for a crappy massage. There was a gentleman also getting a massage and they had music playing after I heard weird noises coming from the room. I'm assuming I walked into a happy ending place.