I LOVE this place!! I'm a regular at this point, and I will recommend them to every cyclist I meet…read more I came in about 6 months ago with a Ride1Up e-bike that wouldn't turn on, and had been deemed unfixable by a few different repair shops. David immediately accepted the task and the team worked with me over 3 months to troubleshoot every possible underlying issue with my bike. And they fixed it! Since then I've brought the same bike back with a new issue, a different bike for a tune-up, and friends have also brought their bikes in. I will never go anywhere else!! They are always so friendly and accommodating, their labor and parts prices are UNBEATABLE, and their work is thorough and fully explained. THANK YOU TomCat bikes!!! - Miriam

I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

Always an excellent experience when I visit River City Bikes. I've purchased 3 bikes from them…read morethroughout the years. Anytime I stop in for service, there's always someone super knowledgeable and professional to deal with. Today was Ethan. I came in for a simple stripped hex screw fix and he went above and beyond for even something minor. Kudos to him and your store for always focusing on its customers. Thank you!

Extremely poor customer service from argumentative employe…read more Will not buy or have bikes serviced from here. Will post on every social media platform available to me .

Customer service here is top notch! They are extremely helpful, knowledgeable, and offer a…read morewelcoming environment for cyclists of all levels. In other popular cycling stores in Portland I have been ignored and dismissed which led to buying things that didn't work for me. At Cyclepath they ask me if I need help immediately upon entering and listen to my questions thoughtfully to provide me the best recommendations. Their saddle library program is also amazing and has helped me tremendously in understanding what works and doesn't for my body.

Allow me to start this with a profile of who I am and my interactions: I have only been in this…read moreshop 3 times in the past 10 years and let me defend that by saying that I live 1,000s of miles away from Portland. Okay... each visit I have made here has been flawless. PDX is a bike town, that's no secret... so competition is stiff and I have my favorite LBSs, for sure... this happens to be one of them. I am thankful that they carry Selle Italia products. Namely, the SLR Ti Superflow saddle I wanted. They even took time to ensure I was purchasing the proper width saddle. This shop is easy to get to AND they have decent sized parking lot right outside the front door. Thanks, guys. I will be back.

I moved to NE Portland a couple years ago and this was one of the first businesses I visited for…read moresome routine bike maintenance. As long as I live in Portland I'll probably keep coming back to them! The staff are very kind, incredibly knowledgeable, and just amazing overall. Parts and labor are all very fairly priced, these guys are the best!

I paid this shop to perform a standard tubeless sealant service. When I took my bike out for a…read moreride, the wheel felt completely off-balance and heavy, even though they assured me the job was done. Suspecting an issue, I removed the tire myself, and what I found was shocking (see attached photo). Instead of properly removing the tire, cleaning out the old, hardened, massive latex ball (a 'sealant monster'), and then adding fresh liquid, they apparently just injected new sealant right over the top of this hardened clump. A basic part of tubeless service is cleaning the tire. By failing to do so, they wasted my money, made my bike unsafe to ride (due to the severe imbalance), and completely missed a standard maintenance step. When you pay a professional shop, you expect professional service, not a lazy shortcut that leaves a huge, hardened glob inside your tire. I would strongly caution others about getting basic maintenance done here if this is the standard of work they allow out of their service bay.

Amazing customer service! My husband and I are just starting out and needed a lot of help. Deven…read morespent a good hour showing us all the parts that we need and best ways to get ourselves ready for a long distance ride. They have a sizing station and a full service repair and toon up. I highly recommend this place!

This is not a business that you can just walk in and buy what you need. Don't be fouled by the…read morepictures. They've ditched the brick and mortar, now are an e-commerce business. Walked into the "store" and the person that greeted me simply directed me to a kiosk that I can order from. Hard pass

I bought a bike 18 months ago (Trek Checkpoint ALR5), from a different bike shop, but since then…read morehad heard that Bike Gallery had a good service and repair shop. During that time, I managed to put 3300 miles on the bike; and on my last ride, I had two spokes break on me. I briefly thought about doing the repair myself, but I've heard truing a wheel can be a tedious process, so I decided to look up Bike Gallery. They had an opening the following Thursday, so I dropped it off one Saturday, and picked it up the next (I live 40 min. away). While it was there, I also had them do a "Deluxe Tune-Up" and replace my chain (which I had purchased, but hadn't installed). The work was completed on Thursday, as expected, and they called to let me know it was ready; and that everything went as expy. I had calculated the total based on rates listed on their website, and was pleasantly surprised to see the total bill was lower than expected. A drivetrain cleaning was part of the tune-up, so the bike looks great; and they have a 30 ride warranty, should any issues pop up with their repair work. I'm very happy with my experience, for sure.

told me not to buy a bike, pretended like everyone around here is idiots and not good, not knowing…read morewhat bikes are good and that all their bikes are bad and not appropriate on any road. as if it matters. sell me the bicycle don't EVER anti-sell, yes you'll get more business, but guess what, you broke my heart.

Matt at West End Bikes was very helpful and has a vast wealth of bicycle knowledge going back…read moredecades. He understood exactly what we wanted and set up trials of bicycles for us. We were staying at the hotel in the same building and went back several times with more questions. Others at West End Bikes were also helpful and knowledgeable.

I made an appointment and went in first thing in the morning to have RideWrap (purchased for $180…read moreelsewhere) installed on my bike. I was told I would be charged the hourly labor rate of $95/hour to install, but I would be called if it would take longer than two hours. The employee appeared to think it would take between one and two hours to complete. The next morning, I got a call saying the bike was ready for pickup and that it took them 5.5 hours to do the installation. I was never contacted to be told that the job would be taking longer than two hours. They charge me $250 for the job and act like they're doing me a favor. If I had been contacted - as I was told I would be - or if this price was presented when I dropped off the bike, I might have been fine with it. But charging more than $190 in this situation is unethical at best. After doing a bit more research, every shop I found that offers installation of RideWrap specifically (instead of just charging an hourly rate) charges $150. I need other parts and more work to get done on the bike, but now that will have to be taken care of elsewhere. Unrelated note: the parking situation at/around the shop isn't great.

VERY knowledgeable and responsive!…read more They're a small shop, with personalized and custom service, for a good price. I'm an active rider, and once I found them, I haven't thought to go anywhere else! Christian

I have been going to these guys for a few years now. No real issues. Good work, reasonable prices…read more However, I needed some new tires for my bike, they were threadbare and I was worried about getting a flat going 20mph. I asked them for some new tires, said they had to order them. I waited about a month then called. Nobody answered, then called several more times, since nobody ever returned my call. These guys are not very professional. They don't answer the phone very often, they never updated me on my order. I never heard back from them about the tires and this was in June. Little disappointed. Very unprofessional. I finally gave up and found Natalie, mobile bike repair person. Came to my house and swapped out the tires, they were a fraction of the price I was quoted. Nomad sucks and is very disappointing. Very bad business model. Doesn't answer phone. Doesn't listen to messages. Doesn't call back. Doesn't know what's going on when I called. I have called them many times over the past few mos. and nobody knows what's going on.

Rad! Adorable! Affordable. They fixed my son's bike and sold us sweet ass used gear. I wish we had…read morea business like this back home.

Wonderful staff. Really helped me unf**k my bike. Taught me how to fix all of my problems by…read moreshowing me, which I appreciate. Now I'm riding comfortably

Awesome place to get snow gear & equipment. They have an overwhelming large selection of just about…read moreeverything you could want for the snow. I ended up buying a stomp pad for my snowboard. The workers were very very friendly, one of them gave me good advice and answered all my questions regarding snowboarding.

Mountain bike, snow, skate and surf store - loaded up with winter sports equipment on Black Friday,…read moreclothes and accessories. Store with quality brand names, very well organized, and stocked up for us to shop up!