I have been a long time customer of Sawchucks. They have maintained an repaired numerous cars for…read moreme over the past 40+ years. No matter the problem they have the skills and knowledge to repair your vehicle. A copious parts supply channel let's your vehicle get the exact parts needed. Drop your vehicle off at the convenient drop box location with your instructions. Clear concise explanations of their findings give you an assurance of a complete repair. PA inspections, simple oil changes, routine maintenance are all easily accomplished for you at Sawchuck's!

Let me start by saying I do not like adding apps to my phone but I put this Yelp app on my phone…read morejust so I can post this review. The staff was nice. Unfortunately that can't make up for the dishonest act they tried to pull on me. I spent roughly $2,800 to get a new transmission put in my truck and while I had it in there I asked them to do my inspection. And they got back to me a couple days later and they didn't even start the transmission. They called me to tell me that my truck needed a bunch of work in order to pass inspection. They told me my brake system was essentially garbage. They said I needed a new calipers, rotors, brake pads all around the vehicle, and that I needed backing plates on the front. And they wanted to charge me $1,900 to do it. So I told them I would do it myself and bring it in later. Out of all of the things they told me I "needed", The real kicker is that you don't need backing plates to pass inspection. In other words, my truck could have been inspected and passed that day they called me and told me I needed to pay $1,900 in order for my truck to be good enough to pass inspection. I will attach pictures that show you my rotor thickness and my brake pad thickness. Again, these are things they told me I needed to replace. My rotors we're almost new. My front brake pads we're still above 8 mm. A my rear brake pads were just above 5 mm. Which is low. But still passing for inspection. I replaced them anyway. But I could have gone another couple months without replacing them if I wanted to. I realize this could be an isolated incident with one mechanic out of the many that work there. Like I said I've dealt with polite staff members. And they seem knowledgeable. Unfortunately this act was a bit too dishonest to overlook. And to be completely honest, it makes me question whether or not my transmission was done right. How do I know that my transmission was not a small cheap fix but they charged me for the most expensive fix possible? This is something I have to live with now. And it makes me pretty pissed off. Because of that I will not trust ever going there again. In this day and age were you have a bunch of do-it-yourselfers especially with YouTube video showing you how to do everything. The only thing keeping the mechanic industry alive is honesty. I will honestly say I would rather overpay for an honest mechanic then get work done by dishonest a cheap mechanic. But these guys were expensive AND dishonest. it's unfortunate because they do seem like nice people. Especially the lady at the counter. And I have spoken to other people who have had half-decent experiences with them. But in the past week, as I have shared my story with other people. I've also found out there's a lot more people that have had extremely disappointing interactions with them. Calling them, con artists and thieves. I hope this review help someone. My transmission seems to be working fine. And that's the main reason I went there. I will keep you posted if anything happens. The only good thing to come out of this is my transmission came with a 2-year 24000 mile warranty. So luckily if anything does go wrong, I can get it fixed for free in that time frame. But I promise you I am going to another ACDelco dealer and not sawchuk's when that happens. Thank you for reading this.

Called to get my car detailed and was told by Nick that he is booked until May. I mentioned I was…read moreselling my car and I would just find someone else to do it. He said, bring it in and we will get it done in between jobs and it would take 3 days. We are on the 12th day now and my car wasn't even started. I called multiple times and Nick continued to tell me they are going to be working on it. I was told it would be done on 4/20 and at 4 PM I called and he said, oh my guy is working on it right now and will be working on it into the night. Funny thing is I drove into Pottstown through Stowe and found my car at another detailing shop that I wasn't told my car was going to or authorized to move it to. I confronted Nick on 4/21 and he flat out lied to me last night and continue to say he was doing all he could to help me out. Lying and being deceitful about what is going on isn't helping me. Be up front and honest with your customers if you want them back. I would not recommend this business to anyone for detailing work.

Beware beware beware I don't have a problem paying there labor rate but when they double the labor…read more then there's a problem waited two weeks to get an appointment and then the car was there for another 2 1/2 weeks and basically did nothing beware beware beware Also when you call and ask for Mike to call you back he never does

Honestly this shop saved my bacon it was my first day of work and the worst thing had happened my…read morecar broke down I was almost in tears I call up the shop and he apologized for not doing service calls any more was more thank happy to take the car in to fix it and fix it they did they did an amazing job and the price was good even including the tow if yall are ever in a bind in Pottstown give this man a call he will get you taken care of

Used them a couple of times, until the owner retired and…read morethey incorrectly did wiring on a truck.

I stopped at Kimmels without an appointment because my car was overheating. I was taken care of…read moreimmediately! I forget the name of the wonderful man that helped me out. He stopped what he was doing and took care of my problem. It is so rare to be treated with such kindness by a stranger. I would recommend this shop to anyone! God bless you - you were an angel for me that day!

Great responsiveness and always great service. Good value. Call to schedule. The online appointment…read moredoesn't always work.

Great family owned and run garage. They are friendly and very knowledgable and HONEST!! They…read moreactually will show you the broken part that they replaced. They aren't like the "big shops" that need to make a certain dollar amount per vehicle!! You want just an oil change, you get an oil change. Not an oil change, air filter, wiper blades and so on. Highly recommend this garage to anyone!!!

I chose DME based on another review on Yelp and am not disappointed. My car wouldn't start and I…read moream always weary of garages overcharging and overdiagnosing (I have enough "car knowledge" as a female to understand the basics of what's wrong and to do my own basic maintenance) but had it towed to DME yesterday morning with my fingers crossed. They called me several times to keep me updated and ask a couple of questions about work I had previously had done on the car to help diagnose it, and it turns out only a small part was needed to fix the problem! I am so excited to have found an honest, friendly garage in the area and will definitely be taking my car back for future maintenance needs, as well as having my family bring their vehicles in! I absolutely recommend them :)

My vehicle had major auto issues when visiting this month. The team was amazing. We went over…read moreoptions prior to repair, and then when I decided to repair they made sure to find the best used part for the budget. I made it home safe and am very thankful to the team for their hard work to get me home on time.

Great Shop,…read more Known the family for some time, and wouldn't trust my truck anywhere else. Great job guys.

My check engine came on my VW. I went to NPVW on 309 and made an appointment. There were several…read morereminders of my appointment. Good communication. I waited for the car. I also requested an oil change. Jim visited me in the waiting area and told me the evap sensor was bad. The repair was under warranty. I paid the bill. I received a call they charged me too much and credited the overcharge. Honest people at North Penn VW. They washed my car. I am very happy with my experience. Nice dealership.

Sales associate Joe DeFillipo, at North Penn VW, made the entire experience of purchasing a car…read moreincredible. He not only facilitated the sale seamlessly, but he went over and above to incorporate many teaching points about the car's complex options as well. No other car salesman that I have encountered has ever gone to the lengths that Joe did. He definitely turned an otherwise joyless task into a fun experience!

Fantastic service always here! Scottie, Andrew, and everyone has been wonderful and have done a…read moregreat job with our cars. Highly recommend to anyone looking for a mechanic.

I trust these guys for all my vehicles. Great work, reasonable prices, far better than the dealerread more