Came here as referral from my Optometrist and glad I was sent over soon as possible after my…read moreappointment I had to go emergency surgery for Retinal Detachment. I have seen Dr Patel and post surgery they were great explaining to me on my eye care. continue to my scheduled visit

I had an initial appointment in April '25 & a follow up June '25…read more Dr. Huang has very limited ability to speak English so trying to explain the details of my issue & her understanding of my history were challenging. Fast forward SIX months. I'm just now being told I have a balance? NOTE: I'm on Medicare w/Plan G coverage. First a cryptic email last week stating I have a balance and my bill is on the way?? I can go online and make a payment. NO. I've met my deductible. Why this now? I contacted ins. who validated they'd made payment to RC months ago. Today I get a bill in the mail stating I owed the FULL amount of service & it was due immediately. On the back side it states, "Due to OUR system error, we were unable to send you statements. We are giving you an additional 60 days to pay." Seriously? I called RC today. They said this bill was an error, I owe nothing, but it was sent as they "JUST" received payment from ins. Again - NO. Payments were processed and sent to RC in APRIL & JUNE accordingly. I am incensed by the apparent & complete lack of organization, poor communications & the blatant inaccuracy of the bill. Never again.

My friend had bleeding in her eye and was seen quickly and received top notch care. The Doctor was…read morevery good at explaining which is great.

Dr. Teelander is very positive, knowledgeable and answers all my questions every time. It is nice…read moreto be able to have a partner in my ongoing care and monitoring of my condition. He also stays up to date on the research. The receptionists and billing coordinator are friendly. However consistently with the Roseville office the technicians doing the tests are cold, impersonal, not clear/or don't offer instructions for the tests. Today the first tech made no eye contact and the entire time had her back to me typing on her computer. The second tech rushed me through a test and couldn't take the time to guide me to the next of 3 waiting areas. I waited to write this review after multiple visits knowing some folks have bad days. But this seems to be a culture in that tech team that is really not friendly, warm or caring. Have had a completely opposite experience at the Sacramento office and will be going there from now on.

I have been coming here for the last several years for my unpredictable eye issues. They are…read morealways friendly and professional with any of the procedures that are performed. The staff is highly trained and make the doctor aware if any eye medical problems are observed during the exam. Which I have noticed through the years here. I have so much respect for each one here. I see Dr Wendel who has years of experience and is incredible with us patients. He always takes the time to explain the found issues and plan of care. I highly recommend him and their skilled staff. God bless them.

It's our first time today. There are 3 Customer Service personnel there, only one with patients. We…read morewere early and the receptionist gave us last-minute paperwork. Those should be emailed or mailed ahead. Then we saw everyone get called in, and after 30 minutes plus 15 minutes earlier, we're still in the waiting room.

A great experience with Doctor B. I had a detached retina, he took me right in and performed the…read moreprocedure to reattach the retina that same day. The results were fantastic. All healed up, good as new. His team was courteous, quick, and Doctor B explained everything very clearly. He is obviously highly skilled, and I highly recommend him.

I am updating my earlier review. I had a miraculous repair of a torn retina. Dr. Amitabh Bharadwaj…read morewas thorough and answered all my questions. He's a great doctor and has a wonderful staff. I had mentioned wait time, but upon review, that was only when I had to come to the office for an emergency, for which is logical to have to wait a bit :-). Five stars for Dr. Bharadwaj and team!

I brought my 77 year old mom and she is Hispanic Spanish speaking and the Girls that help her thru…read moreher process were so nice and friendly and patient and also the secretary that takes forms after your done so sweet

The 2 rudest check in receptionist EVER. Hurt to watch them…read moretreat my mom so disrespectfully. They took 15 min to check her in giggling about made up computer issues eyeing each other while they laughed at her. I hope when they're 90 they get the same treatment

Be prepared to wait a minimum of 30 minutes to see your doctor. That's just in the waiting room…read moreit's another 30 minute wait once you're inside a room. This place has no regard or concern for patien's time. You are at their mercy. I would not recommend this facility.

Great drs and fantastic care! Thank God Dr Camp in truckee…read moresent us to Roseville ! In and out in 3 hours !

Not the best way to start off the day being irritated. The staff here need to work on their people…read moreskills in being cordial. As well as informing their patients in what to expect for their appt. BEFORE the actual appt. it self!! I've been here 3 times & I was never informed of my eyes needing to be dilated both my initial appt. & today my 3mo. I actually asked myself for the procedure day to ensure if I needed a driver. Considering that I could barely see as I drove away from my 1st appt. Now here I am for my follow-up appt. & they inform me when they're taking me back to their 2nd waiting area. If I knew what to expect I would've made better arrangements in either scheduling not during the brightest time of the day and/or getting a driver. Now I need to slowly drive myself to work in bright glaring sun! Additionally, I asked when is the best time to see the Dr. w/o the longest wait. So I sched. at 7:45am; so tell me why do I see the Dr. just now coming to see his patients at 8:14am?! He finally arrived for my appt. at 8:30am (45 min later) & it took 2 minutes. Ridiculous!! Our time is just as precious as yours! Then upon checking out there were 4 people at the front desk. The person who checks I wanted to pay my balance w/ my HSA. The girl that was checking me out didn't know what my balance was; guess billing is done at another location. So another personal the front desk calls & finally talks to the billing dept. to get my balance & then asks me "Do you want to put a $150 deposit down?" What?! So I inquire what hat was &

EBRC is great! I must have had swelling in my retinas over the years and didn't realize how my…read morevision was slowly deteriorating. Dr. Alexander Dillon has been treating me for the past several months and the improvements, especially to my night vision are remarkable. I used to not drive at night over the years because it was harder and harder to see. He has brought my eyes close to 20/20 and improved my night vision substantially. I was out and very hesitant last night riving home, but my vision has improved so much its a pleasure. I can see through the gloom.

Keep your appointment!!! everything is super sanitized and disinfected!…read moreI've had serious retinal issues and Dr Scott Lee at the E. Bay Retina Center has been treating me for the past six months. I had to go for a follow up check up today. Wow I was super impressed. They are taking utmost precautions and following very strict protocols for their patients' safety. There is very very very limited close contact. The outside doors are propped open, and there was no one in the waiting room. Every employee/doctor is careful. You are required to wear a mask in order to be admitted. They take your temperature upon arrival and limit talking . Dr. Lee only talks when he's 6 feet apart from the patient. They constantly sanitize the examination rooms and are being ultra cautious. I haven't felt that safe in a long time. If you are a patient here do not delay seeing them for important follow ups. You will be well taken care of in super sanitized surroundings!

Dr. Yalamanchi is an amazingly skilled and compassionate physician. While under her care for an…read moreautoimmune eye condition, I not only felt professionally cared for, but I was also treated with dignity, kindness and respect. Her passion for her speciality is made evident through her knowledgeable, thorough, and precise diagnosis. I am forever grateful.

I would like to thank Courtney. She truly was awesome. Answered every one of my questions. Went out…read moreof her way to make sure that the glasses were what I was looking for. We tried on over two dozen pairs. I explained to Courtney. I was in need of some formal evening wear glasses. Again, thank you so much.

This place is truly the best! The service is amazing, and every staff member is helpful, kind, and…read morewelcoming. I've been coming here for years and have seen Dr. Shah every time. Courtney at the front has always been amazing and has never made me feel pressured into anything. (Side note: if you can't say no to the add ons, that's a YOU problem.) They are simply just presenting options and doing their job. There was only 1 time that I said no to any add ons because I had the same thought I'm sure many people have "do I really need this?" and once I received them, I realized how much it makes a difference! They offer a huge selection of frames, from basic styles to high-end designer brands - there's something for everyone. I've tried other places after moving away from Elk Grove, but nothing compares. As long as I'm in the Sacramento area, I'll happily go the extra distance to keep coming here.