Second time seeing Dr Chandran today. I was referred to him from my optometrist, due to I have lost…read moreperipheral vision from a stoke 3 months earlier. He was looking at pictures of my retina, I asked if this was from the stroke? He snapped and said we're not talking about that right now! He was raising his voice, and he comes and takes my hand and told me I need to relax! I jerked my hand away. I never raised my voice! He kept raising his, I got up to leave and told him he was condescending and arrogant. I told him I'm here because my left side of my face goes numb and my eye has been affected since the stoke. It was just a simple question because I had concerns! He would not answer me. His assistant had to push him out the door. What a guy!! Ask a question and get yelled at. I guess when you're seeing 70 or 80 patients a day you don't have time to answer questions!! I've never seen a professional person act this way!! Never go see him!!!

Dr Rangu Chandran is an amazing ophthalmologist with an equally impressive staff. His office is…read morenew, beautiful, and his practice operates better than any medical team I've ever experienced. I have an eye condition that needed to be seen on an emergency basis, the morning before a three day weekend. I live in the Sierra foothills, but happened to be in Modesto. After several hours and calls to three different practices (including Sutter where my primary doctor is located), I found Advanced Retina Institute. The receptionist immediately understood and validated my medical concern. She was able to get me an appointment to be seen by Dr Chandron in 20 minutes. When I arrived the reception team and technicians were all incredibly kind. With a very busy office, they moved me through the steps toward seeing the doctor with amazing efficiency. Dr Chandron listened to my concern, gave me a thorough exam and talked with me about a plan to address my eye emergency over the weekend. We scheduled a convenient follow up based on my tight schedule the following week. They were incredibly flexible with appointment times. My follow up appointment was equally impressive. I love Dr Chandron's positive, kind, considerate, and proactive approach to eye healthcare. This practice is outstanding! I've decided to move my eye care to Dr Chandron, even though Advanced Retina Institute is an hour and thirty minutes from home.

I was able to get an appointment same day rather than going to urgent care. Everyone was very…read morecaring and very much aware of my need. The care was excellent

Wonderful customer service! Had an issue that required their expertise and they went above and…read morebeyond to help me. Huge thanks to their team and they've earned a lifetime customer.

Instead of reaching out to other retinal specialists in order to compare the look and health of her…read moreretina from year to year( one even in his own office) who had recently examined my mothers one remaining good eye, he insisted she see yet another retinal surgeon. Not to mention that the first retinal specialist in his own office that she saw just about 6 weeks ago did not refer her to the retinal surgeon. He left my 75 year old mother terrified that her one good eye may be deteriorating to the point of possibly needing a risky surgery; she was so terrified of going completely blind that she could not drive for an hour after leaving his office! Yes, doctors can have differing opinions, but the only way to see if this condition has been progressing to the point of possibly needing surgery is to compare the images of the retina from year to year. All he did was scare her half to death, but did not do his job properly, which would have been to get the old images, talk to previous specialists and THEN make a recommendation

I had a cataract in my left eye and was scheduled for surgery with Dr Latham, he was patient, kind…read moreand concerned. He thoroughly examined both of my eyes before making his diagnosis. He explained everything slowly and clearly to me. He had a wonderful sense of humor and put me at ease immediately. Weil getting ready for surgery he again explained how quickly the surgery would go how many he has done and any risks involved. He put me completely at ease. During the surgery, he was patient and concerned. I could not ask for a better physician. I highly recommend him to anyone who needs work on their eyes. Your eyes are precious. You should put them in the hands of someone who is knowledgeable and caring.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

i have worn eyeglasses most of my life fee years with contacts, but do to a stroke and unable to…read moreuse my left hand leaves me unable to insert contacts. I am a 58 year old male with a -7.50 glasses thick. Dr. Ash is the first doctor that gave me hope with my vision he is very kind explains procedures well, he has a very nice and professional staff I would highly recommend him

The care and compassion for their patients and the attention to every detail. Dr. Ash is wonderful…read moreand takes time to answer any questions or concerns you might have. I went in for cataract surgery recently, and I honestly don't know why I'd waited sooo long. Dr. Ash and his team made it painless, and fear free. You're in very capable hands here!

Quality care healing process was easy. Office experience was awesome. Everybody was so kind and…read morevery nice eyes healing perfectly very awesome place to go would highly recommend.

Stay away! This medical group is incompetent, understaffed, and absolutely uncaring towards their…read morepatients. My father was scheduled for a glaucoma procedure on Nov. 21 with Dr. Choi, but it was cancelled at the last minute because the staff neglected to give him any preparation instructions and never informed that he'd need to stop taking his GLP-1 medication one week prior. I travelled 1,000+ miles to be with my father for this procedure, and we've been spent two days desperately trying to contact Rinae (their only scheduler) to get his procedure rescheduled before my departure. We've even gone in twice--only to get every possible excuse as to why Rinae can't take two minutes to speak with us or return our calls: "Oh, she's in a training all day." "Oh, she's busy with patients all day." When I inquired if they have an alternate scheduler, the answer was "No." Nobody else handles scheduling except Rinae, and scheduling seems to be her lowest priority. The manager here takes no responsibility--she tried to blame the surgical center for the cancelled procedure (which is not right), and she promised to have Rinae return our call, which hasn't happened. This isn't the only problem my father has had here. He previously had a laser treatment done by Dr. Choi, who insisted on doing it, despite my father having already done two prior laser treatments (through another doctor) with zero success. The definition of insanity is repeating the same thing and expecting a different result! Not only that--but the pressure in my father's eyes actually got WORSE after Dr. Choi pushed him into doing laser treatment for a third time. Which is why he urgently needs this other procedure done. Here's the kicker--this facility oddly closes-up for lunch. They lock the doors, and kick the patients out. My father came here for a mandatory check-up (after his laser treatment), and the pressure reading was so high that Dr. Choi was concerned and had him wait awhile to do another reading. But because they completely shut down for lunch, they made him wait outside (partially blind) for an hour instead of allowing him to sit in the waiting area. What a joke! This place clearly doesn't care about its patients--they seem to have a revolving door of them. If one or two are mistreated, it's no big deal to them. There have so many patients here at any given moment that the wait times (with an appointment) can be over an hour. Clearly the "care" in "healthcare" doesn't exist here. UPDATE: Rinae finally returned our calls, mere minutes before closing time. No apology for how difficult it has been to reach her, or for how long it has taken to contact us. Clearly couldn't care less. And no availability to get the procedure done in Modesto for TWO months! All this caused by their negligence to inform my father to stop taking certain medications beforehand.

Care / Quality experience was excellent I recommend Brian Fechter M D I saw him for my eyes got in…read morefast staff was vary respectful and nice

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

Had an appt with Sylvan Eye yesterday. LONG wait time. Mine was scheduled for 2:20, got in at 3:10…read more Thorough experience with Dr. Lutosky, but scheduler needs remediation.

Took my mom to dr.Lutosky for cataract surgery by her primary's referral. Although my mothers…read moresurgery went good. We met a couple while waiting ,40 min past a postop appointment time, tell us the dr had nicked something else in his eye during surgery. Geez. Dr.Lutosky is nice but up in age. Her appts are not booked for appropriate timing. She's had a lot of years experience but maybe retirement is close. If you come here expect to wait, and wait. Matter fact I'm writing this at 11:35 and my moms appt was 10:45. Still waiting to get in room with dr. I'd give this more of a 2 1/2 star.