if you are looking for an ophthalmologist I would highly recommend Dr Jenny Chou…read more Our optometrist referred us to Dr. Jenny Chou as my husband's eye issue were not getting better after a few weeks. We were called the next day by the doctor herself and were provided an appointment promptly. We were expecting to have to wait a few weeks like most referrals, thank goodness it was not as my husband was looking for some relief soon. When arriving at the office, the door was locked so we called to advise we were there for our appointment. Dr. Chou greeted us at the door, asked us a few health questions, took our temperature and we walked into the office. The waiting room is bright and clean. It has two comfy chairs to sit in and soft music playing to keep you relaxed. We all know how nervous it can be going to a doctors office. During our initial visit Dr. Chou completed several tests on my husband's eyes and gave him some solutions to try and a prescription medication. She explained in detail and clearly so we knew what was going on as she was doing her tests. She provided us with samples and a coupon for our prescription as it was not covered by my plan. Overall, We were very happy with our visits to her office so far we have been to her twice, the main appointment and a follow up appt. My husband is doing much better. Thank you Dr Chou. #supportsmallbusiness

My doctor's office referred me to this office, and when I called to schedule an appointment, it…read moretook several attempts and multiple messages before I received a response. When I was finally able to schedule, I was told that I could not be seen until October because my concerns were not considered urgent, despite having an urgent referral. I understand that many medical offices have their own triage systems to determine which patients need to be seen sooner. However, being told by the staff that my concerns were not urgent felt insensitive, especially as I have been struggling with these issues since May. The office also does not maintain a cancellation list, which made it even more difficult to be seen sooner. I ultimately had my referral rerouted to Sacramento Eye Consultants and was able to get an appointment the same week. I think a cancellation list or another option to be seen sooner would be helpful. Patients shouldn't feel like their only options are to wait months to be seen or seek care elsewhere or through an emergency room. Providing more flexibility and support during the scheduling process would create a much more compassionate and patient-centered experience.

I'm really grateful I found Sac Eye Consultants. I'm still very new to the practice, but my…read moreexperience so far has been really positive. Every staff member I've interacted with has been so kind, welcoming, and helpful. The office is also really nice. It's clean, comfortable, and feels very well taken care of, which definitely makes you feel more at ease when you're there. I had been dealing with dry eye issues since May and had been struggling to find somewhere that could see me in a reasonable amount of time. I was really thankful that Sac Eye Consultants was able to get me in much sooner. Even though dry eye may not always be considered an urgent issue, I had been dealing with symptoms for months and it was really affecting me. I truly appreciate that they have availability for patients who are struggling and need to be seen, even if their issue isn't necessarily considered an emergency. It meant a lot to me to finally be able to get an appointment and start getting some answers. Thank you to everyone at Sac Eye Consultants for being so kind and making my experience a good one so far!

So I was referred here and from the beginning it was weird!…read moreThe person that called me to make the appointment spoke way to fast and was not clear with her speech but on the good side she was very good at explaining everything! The bad part was checking in online! I was having trouble doing it and I tried it several times and it may have been my fault, however when I was checking in, I told the human at the desk that I was having issues filling it out online and instead of offering any other type of paperwork to fill out, he only said unfortunately I have to do it online! I find this to be absolutely pathetic way of doing business You should always offer another way for me to do what was once your job! And that's another reason on how pathetic my experience was! The funny part is that I have some of best insurance coverage you can get!

After more than 20 years of dealing with glaucoma and seeing multiple eye doctors, I can honestly…read moresay that Eagle Eye Care has been one of the most impressive medical offices I have ever visited. In the past, I have experienced long waits, been forgotten in waiting rooms for hours, and even struggled for weeks to get important glaucoma eye-drop refills. Recently, my longtime eye doctor stopped accepting my insurance, and when I suddenly developed an urgent vision problem, I found myself without an eye doctor at all. My wife called Eagle Eye Care, and they got me in the very next day for an emergency appointment. They accepted my insurance, saw me promptly, and treated me with professionalism, kindness, and genuine concern from the moment I walked through the door. Everyone in the office was outstanding. The front-office staff was friendly and efficient, Nirav was professional and helpful, and Dr. Rock... "ROCKS!" She was thorough, knowledgeable, and took the time to address my concerns. The entire team worked together seamlessly, and I left feeling confident that I was receiving excellent care. In just one visit, Eagle Eye Care earned my trust. I was so impressed that I immediately decided I wanted them to be my eye-care providers going forward. If you are looking for an eye doctor who values patients, respects your time, and provides exceptional care, I highly recommend Eagle Eye Care. Thank you to Dr. Rock, Nirav, and the entire staff. Randall G.

I'm very disappointed with Eagle eye vision, after having been them for almost 10 years. Attempted…read moreto get my grandson in for a very critical eye exam (was seen at the school in May and told he needed glasses) we immediately called my trustworthy eye docs... was given an appointment for 4 weeks out. Didn't like how long but ok. (Told them at the time I was paying for this appointment ). My daughter in law was contacted a couple weeks later with a cancellation, so it was rescheduled (another month away). Cancelled again by the office, another cancellation, rescheduled another month away. Now today (the day of the appt) and arrived early and told that they CANCELLED it AGAIN! Reason? Because they called my son a few times asking about insurance. My son is IN ACTIVE MILITARY!! So instead of leaving the appt, they canceled it despite being told over and over again that this was critical to get this sorted out before my grandson started school (which is tomorrow). I'm furious, and will be taking it business elsewhere for me and my husband. Btw- I was given another appointment date for my grandson... you guessed it a month from now. I'm hoping to find somewhere else to take my grandson before then too. Signed, really disappointed long time patient.

Honestly, I'm not usually the type to write back-to-back 5-star reviews, but Griffin and Reed Eye…read moreCare has completely won me over. From the moment I walked in, every single staff member I met was just fantastic. Alizé at check-in was a total rockstar--she kept her cool even with a long line, and her smile could light up a room. Amee made financing for LASIK super easy to understand, and Vanessa walked me through each step of the process with the patience of a saint. And then there's Dr. Kim...he's absolutely amazing. He explained everything with such clarity and warmth that it felt like sipping the perfect cup of hot chocolate on a chilly day...comforting, reassuring, and just what I needed. What really stood out to me was how no one was pushy about getting LASIK. They took the time to answer all my questions and made sure I was comfortable every step of the way. I was impressed by how detail-oriented and friendly the entire team was, from the assistants to the surgeons. It's clear that they genuinely care about your vision and your experience. Their confidence in their work is evident in their 20/20 vision guarantee, which speaks volumes about their commitment to excellence. Overall, Dr. Kim and his team are truly the perfect prescription for a fantastic experience! (Hehe. Get it.. 'Perfect prescription'. I just Love puns)

Coming here many years, but seeing a sad deterioration. The doctors and associated staff continue…read moreto be absolutely outstanding and we value them greatly. The office staff/receptionists, however, are too often rude and seem resentful at having to answer the phone and help patients. As far as their 'Boutique," however, I purchased a really expensive pair of glasses. After wearing them a couple of days, I found they were a defective design--the cross bar protruded radically onto the lens, visible in your line of sight constantly. I was told to wear them and try to get used to it. Unable to, I was put through hell getting a refund even when the office manager acknowledged the defect--and I was 'banned' by letter from ever entering their 'Boutique' as punishment. From poor service by the Boutique, to failure to stand by their product, to trying to humiliate their clients.

Dr. Rothlisberger is the best. Both of us recommend him highly! His office is always on time. His…read moreassistants are good too. The office has plenty of parking and convenient to get too.

Horrible wait times long beyond your scheduled appointment, this occurs every time. Trying to…read morecontact someone over the phone is near impossible. Horrible customer service.

Dr. Koshnevis and his entire staff were so professional. I was brand new to contacts and they were…read moreso patient with me. I thought I had a contact stuck in my eyelid and Dr Koshnevis squeezed me in the next day to examine my eye to ensure there was no retained contact and to make sure I didn't scratch my cornea. The optometrist that saw me was friendly and thorough. The sales associate helped me pick out the perfect glasses. I strongly recommend this practice to everyone. I will definitely be back next year and every year to come.

I went for a precataract surgery exam and went through all the tests. Got my appointment for…read moresurgery scheduled, etc. Just as I was about to leave, the technician gave me a direct message from Dr. K: HE WILL NOT PERFORM ANY SURGERY ON ME UNLESS I AGREE TO THE $1100 LENSE UPGRADE FOR EACH EYE. I left in tears and had to find a new doctor.

I cannot overstate how phenomenal my experience has been with Granite Point Eye Care. I am a…read morecurrent dry eye patient with Dr. McGhee and Heather, the clinic's Dry Eye Specialist. Before finding this clinic, I had suffered for over five years with severe dry eye, and I had very little resolution from other doctors and clinics. When coming to Granite Point Eye Care, and sharing with Dr. McGhee my severe dry eye pain and ongoing worsening of my condition, she immediately referred me to their dedicated services and treatment plan. I have completed a series of in-office treatments and my dry eye level was successfully reduced from a level of severe and worsening to moderate and stable. I have felt significant relief from the pain due to the specialized services provided by these two wonderful ladies and staff at this facility. I would highly recommend anyone suffering with dry eye disease to check out the services provided at Granite Point Eye Care.

Granite point eye care- located in Roseville! I have been coming here for a few years now for the…read morehealth of my eyes! I wear contacts! I love this eye car center! The staff that works here are very professional, nice, and explain things throughly! It's also very affordable if you have good eye insurance! I have VSP and that covers my annual eye exam and some contacts! I've seen Doctor Baker before he was nice and my new eye doctor is Alyssa M. She was so kind and easy to talk with! I really enjoy coming here! If you need an eye doctor check them out!

Dr Bui was very thorough in explaining the tests done on my eyes. Her staff were friendly and made…read moreme feel like a long time patient even though it's my first visit. I highly recommend Dr Bui. My suggestion is to provide paper or email copy of test results and prescription.

Dr herself is very good tried communication with me about eyes. But staffs no I'm very…read moredisappointed they did nt explain first place about the first frame glasses. It's still under warranty to fix replace lenses due stratch on Len. They say no lab can't they did nt tell me why becuz they gave me two glasses frame free without explain cover one frame warranty without ask me I want my first frame to fix lens but no. I asked go back to first frame fix say no. Two frames I did nt ask free due waiting almost a month if they have problem just let me know but no that's mess up and communication lack of it.