When you walk up to the door, the first thing you hear is this announcement:…read more "You are being recorded." Now, really... Isn't that all you need to know about doing business here? From what I understand from office staff, you're being recorded from the time you walk in, in the lobby, and in the exam room. She also told me that's not something they usually disclose. I'm not sure why they would feel the need to record their patients - when the office is open and people are there. It certainly can't be because of past burglaries *because the office is open*. But that was enough to send me walking out the door.

My review would have been a 5 had it not been for the RUDE person who checked me in. She was not…read morefriendly at all and should not be the first person to greet anyone. This was my first visit and first impression was POOR! Luckily I stayed and worked with the rest of the staff who were all GREAT!! Especially Fannie! She was great!!

if you are looking for an ophthalmologist I would highly recommend Dr Jenny Chou…read more Our optometrist referred us to Dr. Jenny Chou as my husband's eye issue were not getting better after a few weeks. We were called the next day by the doctor herself and were provided an appointment promptly. We were expecting to have to wait a few weeks like most referrals, thank goodness it was not as my husband was looking for some relief soon. When arriving at the office, the door was locked so we called to advise we were there for our appointment. Dr. Chou greeted us at the door, asked us a few health questions, took our temperature and we walked into the office. The waiting room is bright and clean. It has two comfy chairs to sit in and soft music playing to keep you relaxed. We all know how nervous it can be going to a doctors office. During our initial visit Dr. Chou completed several tests on my husband's eyes and gave him some solutions to try and a prescription medication. She explained in detail and clearly so we knew what was going on as she was doing her tests. She provided us with samples and a coupon for our prescription as it was not covered by my plan. Overall, We were very happy with our visits to her office so far we have been to her twice, the main appointment and a follow up appt. My husband is doing much better. Thank you Dr Chou. #supportsmallbusiness

My doctor's office referred me to this office, and when I called to schedule an appointment, it…read moretook several attempts and multiple messages before I received a response. When I was finally able to schedule, I was told that I could not be seen until October because my concerns were not considered urgent, despite having an urgent referral. I understand that many medical offices have their own triage systems to determine which patients need to be seen sooner. However, being told by the staff that my concerns were not urgent felt insensitive, especially as I have been struggling with these issues since May. The office also does not maintain a cancellation list, which made it even more difficult to be seen sooner. I ultimately had my referral rerouted to Sacramento Eye Consultants and was able to get an appointment the same week. I think a cancellation list or another option to be seen sooner would be helpful. Patients shouldn't feel like their only options are to wait months to be seen or seek care elsewhere or through an emergency room. Providing more flexibility and support during the scheduling process would create a much more compassionate and patient-centered experience.

This man was a super spectacular doctor. Went to him twice and already I could see just how…read moreexceptional he was. His knowledge was significant and vast. He was a very nice man and a wonderful doctor. Unfortunately, he has retired. God bless him wherever he's at I wish him the very best in his golden years and in retirement. Very best wishes and many many blessings to you Dr.Ottoman! You'll certainly always be remembered fondly.

Dr OTTMAN was absolutely a wonderful surprise and relief, relocating from East Coast and replacing…read moremy medical base in CA. Ease of booking first appointment. Nice when you're a 'replant' in new area. Lovely office, efficient and welcoming. And then the doctor. Dr Ottman sat down to discuss my eyes and challenges as I'm getting on in time!! I'm all set, secure in knowledge that I have a very competent Opthomalogist in my life now.

Dr. Skelton performed cataract surgery on my one eye last week, and I cannot wait to have my other…read moreeye done!! I would have done the second eye the next day if he would have let me!! The difference in my sight was amazing to me. You just don't know till you know!! I work in the medical field with many doctors, and found Dr. Skelton to be very conscientious, an amazing clinician, with a very soothing demeanor. All great qualities in an ophthalmologist! The center where he performs the surgery was also "top-notch," with an amazing, caring staff. I would highly recommend Dr. Skelton to anyone needing a caring, calm, excellent Opthalmologist. My experience with him & his staff has been A+++!

Dr. Skelton is an outstanding surgeon and compassionate doctor. He performed cataract surgery for…read moremy mom in both eyes. During the per-op appointment Dr. Skelton set realistic expectations and listened and answered everyone of our very many questions. He put my mother at ease. After listening to my mom he suggested a Mono Focal lens, due to the fact that she was comfortable with the possibility of still needing glasses after surgery. Dr. Skelton's vision goal was for her the past the driving test. First surgery was on August 3, 2020. He decided to fix the dominate eye first to improve my moms quality of life sooner. Dr. Skelton did a very good job of explaining the reasoning behind this decision. Since we thought the less dominate eye would be done first. We couldn't of been happier with the surgery! Her vision was restored instantly. In her case by day two she could see clearly with no blurred vision, but everyone is different. We had two more follow up visits with Dr. Skelton. And then her second surgery was performed on September 1st, 2020. Her second eye is a lazy eye so there were lower expectations and a possibility of no vision change. She didn't start to experience improvement until the following day. It was miraculous she could see very clearly out of her lazy eye by day 2. My mom did experience a complication on September 2nd, 2020. After stoping the Perdnisolone Acetate. She experienced rebound inflammation, this was when we were truly grateful for Dr. Skelton. We called the emergency line at 10:30pm, my mom was punched straight through to Dr. Skelton. I texted him photos of her eye and he made room for us to come in the following day 7:45am. After doing a thorough examination he felt comfortable that it was rebound inflammation and put my mom back on the Prednisolone for another 30 days. We where nervous that her vision was still blurry the following day and he made time to see her again the same day. The inflammation is back under control and my mom is moving forward with the healing process. As of now she has 20/20 vision in both eyes but it can take up to a year for complete healing. Everyone is a little different. To sum it up Dr. Skelton is an AMAZING SURGEN! He will listen to your needs. He is meticulous and determined to give you the best out come possible. Above all the compassion he has for is patients is what makes him so amazing. He is truly changing peoples lives and gave my mom back her vision, when she was practically blind. Thank You Dr. Skelton! I have never wrote a review online but thought it important because when we where looking for a doctor ourselves we did nothing but try to read as many review as possible.

Extremely professional, efficient and personable. i really liked him and his staff.read more

I was amazed to say the least, everyone was so welcoming…read more Dr Richard Jones was very kind and helpful. His advice made my day even better. He was upfront/honest and very helpful. The office was comfortable, fresh and welcoming. Thank you all.

Honestly, I'm not usually the type to write back-to-back 5-star reviews, but Griffin and Reed Eye…read moreCare has completely won me over. From the moment I walked in, every single staff member I met was just fantastic. Alizé at check-in was a total rockstar--she kept her cool even with a long line, and her smile could light up a room. Amee made financing for LASIK super easy to understand, and Vanessa walked me through each step of the process with the patience of a saint. And then there's Dr. Kim...he's absolutely amazing. He explained everything with such clarity and warmth that it felt like sipping the perfect cup of hot chocolate on a chilly day...comforting, reassuring, and just what I needed. What really stood out to me was how no one was pushy about getting LASIK. They took the time to answer all my questions and made sure I was comfortable every step of the way. I was impressed by how detail-oriented and friendly the entire team was, from the assistants to the surgeons. It's clear that they genuinely care about your vision and your experience. Their confidence in their work is evident in their 20/20 vision guarantee, which speaks volumes about their commitment to excellence. Overall, Dr. Kim and his team are truly the perfect prescription for a fantastic experience! (Hehe. Get it.. 'Perfect prescription'. I just Love puns)

Coming here many years, but seeing a sad deterioration. The doctors and associated staff continue…read moreto be absolutely outstanding and we value them greatly. The office staff/receptionists, however, are too often rude and seem resentful at having to answer the phone and help patients. As far as their 'Boutique," however, I purchased a really expensive pair of glasses. After wearing them a couple of days, I found they were a defective design--the cross bar protruded radically onto the lens, visible in your line of sight constantly. I was told to wear them and try to get used to it. Unable to, I was put through hell getting a refund even when the office manager acknowledged the defect--and I was 'banned' by letter from ever entering their 'Boutique' as punishment. From poor service by the Boutique, to failure to stand by their product, to trying to humiliate their clients.

Everyone who works at this office is kind, patient, and knowledgeable. I truly appreciate Dr…read more Newman and all the staff. Dr. Everette did all my follow ups and she is so sweet and was always waiting for my arrival. I rarely if ever waited for a follow up appointment. Punctuality is so important and they do not waste your time here. Brian was excellent at explaining any concerns I had before my procedure and during the healing process. Jane is also wonderful to work with. I traveled over an hour each time to get there and occasional would be running late but they never made me feel bad about it so long as I gave them a call to let them know. Great customer service is rare these days and you will get the best customer service at this office. You will not regret choosing Newman Lasik Center for your Lasik needs. Thanks for everything!

This place exceeded my expectations and I've had a very positive experience. The whole process and…read moreprocedure was made very comfortable and understandable by both Dr. Newman and his staff, from my first consult to my post procedure follow ups. I definitely recommend this practice for anyone considering laser vision correction.

Dr. Koshnevis and his entire staff were so professional. I was brand new to contacts and they were…read moreso patient with me. I thought I had a contact stuck in my eyelid and Dr Koshnevis squeezed me in the next day to examine my eye to ensure there was no retained contact and to make sure I didn't scratch my cornea. The optometrist that saw me was friendly and thorough. The sales associate helped me pick out the perfect glasses. I strongly recommend this practice to everyone. I will definitely be back next year and every year to come.

I had cataract surgery performed by Dr. K at Bliss Eye Care. The procedure itself was completed…read morewithout immediate complications, and the office environment was clean and professional. Throughout the process, I felt significant pressure to purchase upgraded lenses and laser procedures, with repeated suggestions that the insurance-covered lens would result in poorer outcomes. This made the experience feel more like a sales transaction than a medical consultation about my vision. Following surgery, I have continued to experience persistent blurred and double vision. During follow-up visits, Dr. K attributed these issues to my prior LASIK surgery, however this potential complication or limitation was not discussed with me prior to cataract surgery. What was most disappointing is that, after identifying prior LASIK as the cause, no solution or treatment plan was offered. I was ultimately referred back to my regular eye doctor to obtain glasses, leaving me feeling that my concerns were no longer being addressed by the surgeon who performed the procedure. Cataract surgery is a major medical decision, and patients deserve transparent counseling, balanced recommendations, and continued care when outcomes are not as expected. Unfortunately, my experience fell short in those areas.

Dr. Jedrzynski did my surgery to provide a temporary passage for my blocked tear duct. It was only…read moresuppose to last a year, but this procedure lasted almost five years, and I would definitely recommend Dr. Michael J.! I am trying to find him, as my I would like him to do the permanent procedure to fix this. Five stars!

He performed plastic surgery on my lower eyelid as I'd had mohs surgery to remove the cancer. He…read moretook skin from behind my ear to fill in what the mohs Dr removed and repaired the eyelid. My eye was sewn shut for 4 weeks. He's very gentle and caring. He did a fantastic job! I highly recommend Dr. Jedrzynski!

Before my scheduled appointment, I have read the wait time will be long. I hoped for the best. My…read moreappointment was scheduled for 9am. I arrived around 8:50. I was a new patient so I had to fill out some forms. Within 10 minutes, I was called in. I thought, wow, that was quick. Came to find out, I was called to have my eyes measured by the medical assistant. After that was done, I went sent back to the lobby to wait to be seen by the doctor. 9:30 came around, still waiting in the lobby. Finally around 9:50, I got called in. I was happy as it was finally my turn to see my doctor. I waited in the exam room, waiting and waiting. At 10:20, the doctor finally came in. 1 hr 20 mins passed my appointment time. No apologies or anything of that sort. I understand that some patients might need longer time with the doctors but if that is a known case, I would think it is best if they don't schedule that many patients for the hr/day. Maybe only schedule 1 patient per hour. Patients should not have to wait 1+ hours to be seen by any doctors especially if it is appointment based. Patients times are valuable as well. Because of this long wait, I was late to my next appointment. Luckily they were still able to squeeze me in. Most times, they will require to have it reschedule. On the plus side, receptionist, medical assistant and Dr Fowler were all nice. If they can improve on their wait time, I'm sure their ratings will be higher.

Always running late. Do not care much for patient's time. The catarc surgery gone bad. His vision…read moreis worst than before.