On time. Laid back. Competent. Helpful! A very comfortable place. I left my old optometrist and…read moredon't regret it!

Best optometrist ever. Highly recommended. Very efficient and very professional. Do not hesitate…read more I will be a lifetime customer.

Staff is fantastic and very thorough exam. Highly recommended Great optical selectionread more

Always top notch service. Dr. Kennedy has been my optometrist for over 15 years and the office…read morestaff is always very friendly and helpful.

I recently got some new glasses after 10 years. From the very beginning, Dr. Ng, was very…read moretransparent! He told me what was really wrong with my vision and made every effort to make sure I was seeing clearer than before. After my exam, we sat down to pick out styles and he hit the nail right on the head. I showed him some Ray Ban glasses similar to the one I was using and he got me a collection that was so hard to choose from because they were all SOOOOOOO GOOD!!!! As an interior designer this caught me off guard, in a good way, because I didn't expect to be shown so many great options. We ended up with some Calvin Klein glasses, with gold trim and tortoise accents. Some really nice set of glasses. Although he hooked up with transitions, blue light blocking, and anti glare properties, I was having issued with seeing color accurately. As an Interior designer seeing materials in true color is very important! So, I reached out again to see what we can do and he was able to resolve the issue within 30 minutes. I am now waiting to pick up my glasses this coming Monday! Dr. Ng, is not only very observant and a problem solver, he is kind, accommodating, but most of the most honest and down to earth Dr. I have had. I would totally refer him and his optometry to anyone! Thank you Dr. Ng for giving me back a clear picture of the world!!!

The place is awesome, the staff is nice. The best prescription I have had in my life was done here…read more The optometrist collects antique gear which they keep in their office, they took the time to get it perfect. The lobby is great the even had Howl's Moving Castle playing, anyone that respect studio Gibli's best work gets bonus points in my book. If I could give 6 stars I would. Great with my kids, even though they are shy. Couldn't be better, the prescriptions even came fast.

Hands down the best experience ever be had during an eye exam. The entire staff has been awesome…read morefrom the moment I called in to make the appointment. Huge selection and lots of options. The dr is incredibly sweet and explains things in an easy way to understand. Definitely going there from now on.

Dr. Bui is amazing--thorough, kind, and efficient. She truly took my personal situation into…read moreaccount when discussing my prescription options, which I deeply appreciated. The selection of frames is impressive; I found the perfect pair within minutes. Every staff member was exceptional--not just with me, but in how they interacted with each other and other patients. The entire experience exceeded my expectations. I'm incredibly grateful. Thank you!

I went about a month ago to get an exam and glasses and had an absolutely phenomenal time. Everyone…read morewas great and friendly. It was a fantastic experience and will go back here anytime I need to get more glasses. By far my favorite interactions was with Dani, she had such an eye for what glasses would work for me and her straight forward opinions. I never thought I'd go for the style of glasses I did but I've gotten compliments and they're awesome. 100% would go back to Dani for more glasses.

Everything was fine.. until picking the frames. The lady who assisted me here hardly let me have…read moreany say in what frames would work with my prescription, granted it is a strong one but she immediately said no to the few I did pick (and selected for that exact reason) even though they were thicker frames for the prescription, some were too big, too narrow, too wide, didn't work my face, didn't fit my nose. And I'm a bit more alternative and usually have a black rectangle frame, but she said the best looking ones, the ones that worked with my skin tone, the one that worked with my nose, were the neutral pinkish square frames... after so much consideration, she sold me on them, a brand new look and everything. I had repeatedly asked for blue light filter protection, but still had to call after I left to make sure they had applied this since they never confirmed it with me. Fast forward two weeks and I'm two days away from pick up, I'm ready! I get a call, same person, she can't do the prescription, the lenses and the frames just won't work, they're basically useless. Tells me to come in and we can pick out something else.. at this point though I'm just not coming back. Horrible experience. TLDR; know what you want or they will tell you and still not be able to deliver

Richel and Dr. Vallin were so lovely to meet! I've had prescription glasses since 2005 and I've…read morenever had an easier process. I called, made an appointment for an eye exam a couple weeks out, understood exactly what my insurance covered and got a confirmation email. Office was clean and frame selection looked nice. The actual exam went smoothly and I even got some honest information about prk for the first time. Best renewal experience ever!

This Optometry office is awesome!! After going to multiple other optometry offices in the area over…read morethe last 18 months. Ive finally found a place I can trust, that genuinely seems interested in making sure my vision is clear. 100% would recommend this office to anyone!!!

Dr. Chou and staff were very nice, Dr. Chou took her time to explain my condition to me and…read moreanswered my questions and concerns I had.

My family and I have been seeing Dr. Chou for over 10 years now. Although we have since moved, we…read morestill make the 2 hour drive to see Dr. Chou. She is meticulous, attention to detail, explains everything thoroughly and really cares about her patients. I trust her expertise from caring for my elderly parents to my 3 year old toddler! She is truly a gem!

Zoe was a great pleasure to meet and work with. She ably verified and explained my insurance…read morecoverage. She also helped with my selection of glasses frames, including shape and color. I recommend anyone needing vision care to stop here!

Best customer service I have ever had. Zoe and Marcus were extremely helpful and very patient. They…read morewanted to make sure my new glasses and even finding new parts for old pair fit just right. Something that is rare in today's times. I will be back for sure. Highly recommend.

Dr. Koshnevis and his entire staff were so professional. I was brand new to contacts and they were…read moreso patient with me. I thought I had a contact stuck in my eyelid and Dr Koshnevis squeezed me in the next day to examine my eye to ensure there was no retained contact and to make sure I didn't scratch my cornea. The optometrist that saw me was friendly and thorough. The sales associate helped me pick out the perfect glasses. I strongly recommend this practice to everyone. I will definitely be back next year and every year to come.

I have nothing but absolute praise for Dr. Khoshnevis. He is a highly skilled surgeon and shows a…read moregreat deal of empathy for and interest in his patients. His positive energy is uplifting, and he always listened and carefully addressed my concerns. I came all the way from San Francisco to his office in Sacramento many times to consult with him before and after two surgeries and I am very glad that I chose him for my surgeon. I couldn't recommend him more highly.

Elizabeth did a wonderful job helping my mom with her new frame. It was a quick and professional…read moreservice. My mom and I were very impressed. Thank you so much! Best regards Marina

Let's all gather 'round for a truly enlightening tale of modern convenience gone terribly wrong,…read morestarring Staton Optical - Fair Oaks. My husband and I thought we'd be proactive and take care of some much-needed eye exams, along with picking up two pairs of glasses. Simple enough, right? Well, upon arrival, we were told that surprise, there was no optometrist onsite. You see, instead of a real, human eye doctor, we were treated to the "delightful" experience of a virtual exam... conducted by some far-off, presumably mystical optometrist who was not, in fact, in the store with us. "Okay," we thought, "maybe this is the new wave. Trust the process." Fast forward to picking up our glasses, and wouldn't you know it? Both prescriptions were wrong. The "everyday use" pair was a no-go from the get-go--after 48 hours, he still couldn't wear them for more than a few minutes without his eyes staging a rebellion. And the "computer" pair? After a full 8-hour workday? A complete joke. Naturally, we head back to the store for a refund. They "graciously refunded" the two glasses but (shocker) they kept the $115 for their VIRTUAL "eye examination" and the extra $79 for something they bill as "OCT Evaluation." A quick reminder: none of these fees actually helped us get the right prescriptions, but hey, we're apparently paying for the privilege of their incompetence. So, here's the gist: Staton Optical - Fair Oaks is happy to charge you for bad service, bad products, and a complete waste of your time (4 hours of our time and $194.00 wasted on useless exams). At this point, I'd recommend you trust the process of going anywhere else. It's truly amazing that they can get both the doctor and the glasses wrong, but somehow still find a way to charge you for it. FFS