I've been meaning to get bloodwork done for the last 2-3 months, but due to outside circumstances I…read morewasn't able to go in until today. I'll admit, I was a little nervous walking into this Labcorp location after seeing the 2.6-star rating. Thankfully, however, my experience couldn't have been more different -- it was truly a 5-star visit. I originally scheduled an appointment for 8:45 AM, but due to traffic I arrived about 10 minutes late. I was pleasantly surprised that I was able to reach a real Labcorp employee through their phone service (press 7) and let them know. They were incredibly accommodating and reassured me that it wouldn't be an issue and that my appointment spot would still be available when I arrived. Although it's a typical Labcorp location, the check-in process was quick and easy, and the staff was incredibly friendly from the moment I arrived. The phlebotomists were patient, professional, and kind. When the first phlebotomist had trouble finding a vein, she didn't rush or force it -- instead, she took the time to get someone who could, which I genuinely appreciated. That's when James stepped in, and he was absolutely phenomenal. He immediately picked up on the fact that I was nervous and went out of his way to make me feel more at ease, keeping the conversation light and genuinely comforting. There was a small miscommunication about how many vials were needed (it ended up being 8), which meant I had to be restuck to collect the remaining 4. Even with that, James remained calm, reassuring, and incredibly professional throughout the entire process. Technically, I was stuck three times, and as someone who hates getting blood drawn, I can honestly say this was still not a bad experience at all. The care, empathy, and professionalism - especially from James - made what could have been a stress situation surprisingly manageable. If you're hesitant because of the rating, don't be. Based on my visit, this location absolutely deserves a higher score.

Parking garage is too tight. Handicap parking will get your car hit, the turns are too sharp and…read morenarrow. I was worried for the safety of the parking attendant who was having to stop people from coming down ramp so we could enter then no where to go.

I had an appointment and they verified via text. I paid the park and when I got there there was a…read moresign on the door that they care closed for "inclement weather." There is no precipitation, it is just cold. It is winter. I wouldn't be mad they texted me to cancel, I actually got a text to confirm. Also the fact that I had to pay to park is annoying!

So had an appt for 1:30 I arrive at 1:15 to be early. There is a couple in front of me waiting for…read moretheir 1:10 appt so no biggie. 1:30 hits after 15 mins of 10 workers giggling laughing , dancing , complaining about being at work and legit recording tik toks , someone comes out and says "sorry our systems are down so we don't know when it'll be back up." If you want to come to a ratchet and unprofessional place to waste time , COME HERE. legit astonished and this is our future. Smh.

First appointment at 8 am. Dark til 6 after. Picture of person who showed up at 8:06 and…read moredisappeared in the back without doing any thing for the three patients waiting (me and two others from hall, pic attached). Use LabCorp

The hospital system that I was recently hired for sent me to this Quest location for drug test…read more Having previously been a traveling RN, I have taken numerous drug tests at labs all over the United States. When I entered into this Quest location, it was clean, had lots of seating available and a TV for entertainment. There was not an individual at the front desk but there was a kiosk just left of the window for signing in. Perhaps a sign that says "please sign in on the kiosk" would be helpful to have at the desk as there was an older gentleman there that did not know to sign in and he could have potentially waited a while because he was not signed in. After a few minutes, an employee came to the desk and asked if everyone in the lobby had signed in on the kiosk. She also asked who was there for a drug screening and instructed us on the portion of the paperwork that we needed to complete prior to being called back. I was called back pretty quickly for not having an appointment scheduled (I have waited an hour or more at some locations when I went without an appointment). While she was friendly, I do not remember the associate telling me her name. She told me to put my belongings into a cabinet (which we did not lock), handed me a cup and said "you have 2 minutes to give me urine above this line. Do not flush the toilet and bring the cup out with you when you're done". I was not told to wash my hands prior to giving the sample. Once I was done I was told to set the cup in the counter and use the hand sanitizer. I was then told to date and initial the labels for the specimen and sign on the electronic pad. I asked what I was signing on the pad for and she said that I was as just verifying that the correct name was listed on the screen and that it was my urine provided. She then said "you're all done". I asked "do I get a copy of the form that proves that I completed the drug screening?" She replied "yes it will be texted to you". While all Associates were pleasant and served me quickly, I had to ask a lot of questions which I felt should have been explained to me. I rated 3 stars because the facility was very clean, I was in and out quickly and the associates were pleasant to work with.

Essencecare was so gentle and calming. I am frightened of needles but their calming mannerism and…read morepatience made it a peaceful lab draw. Thank you ladies!

From the owner: At EssenceCare Labs we strive on integrity to provide compassionate care while prioritizing…read moreconvenience, accuracy and personalized care. By offering in-home lab services to meet individual needs. Form routine bloodwork to speciality testing. Our mission is to ensure a seamless and comfortable visit while meeting your lab needs.

Care quality was awful and is rude. Never available when needed. Thanks for nothing. Use a…read moredifferent location.

I arrived right when they opened, about 15-30 minutes prior to my scheduled appointment. They took…read moreme back in less than 5 minutes. The lady who took my blood was very friendly and answered my many questions. The entire appointment took maybe 5 minutes total. Definitely recommend if you need labs done

I had Booked my appointment with Comfort phlebotomist and marina has been the very best through out…read morethe whole time drawing blood from me with her having so many years in experience, it came out as smooth as possible. Her care provided me with trust & knowing she knows what she's doing I will definitely be booking with her from now on I had some bad experiences before but this time I was happy to find someone I can trust!!

From the owner: 16 yrs experience in Phlebotomy, Medical Assistant 12yrs, Experience in Pediatrics, The Elderly,…read moreThe Handicap and Disabled, Adult Family Practice, Experience in Paternity testing, DNA Gender testing.

Needed a test for my probation while I was out of state with specific requirements and she had that…read moreand then some. I also got the report myself which was pleasing. Very helpful, educated, and easy to communicate with.

This place is the best, quick and easy, super friendly and knowledgeable, answers all and any…read morequestion you may have, easy to book an appointment any time. if you need a drug test, Rapid Drug Testing Service in Dallas is the place to go.