So will keep this short and sweet, mainly because this review is about Dr. Bruce Madsen and not…read moreNVISION, because Dr. Madsen did my cataract/IOL surgery before coming to NVISION. Dr. Madsen was an awesome doctor for my cataract/IOL surgery. Very easy to talk to, explained everything upfront, and made sure I was comfortable with the expected outcomes (and downsides) for IOL vs. monofocal lenses (what insurance pays for) Net-net, my left eye ended up at 20/15 and my right eye a smidge over 20/20. But my upclose vision with my right eye was sharp at 12" and my left eye didn't get sharp until closer to 20". So unless I am trying to tie a flyfishing fly, I am 100% eyeglass free. I can read books, menus and my iPhone without readers, and have great long distance vision as well. My surgery was done in 2018 and everything is still great.

Still 20/30 vision in my mid 60s and happy. I believe it also has to do with my improved…read morenutrition. Much less sugar and processed garbage. STILL happy I went here and you should also.

Moda Insurance patients, be warned. While this clinic is listed as in-network with Moda, their…read morebilling practices can result in unexpected, out-of-network-level charges due to how they handle Moda's annual vision benefit limits. Moda allows vision providers to balance bill once you exceed your yearly vision benefit (typically $250, $400, or $600 depending on your plan). Some providers voluntarily honor in-network pricing even after that cap is reached--this provider does not. Instead, they charge full higher fees once your benefit is maxed out. Examples: * A standard glasses exam was billed at $250. * A contact lens exam was billed at $480--just for the exam. * For a single pair of glasses, I was billed $327 for the frames, $390 for the lenses, plus an additional $255 in uncovered upgrades--a total of $972 for one pair of glasses. A quick google search shows these exact frames have pricing from $115 to $150, this office outrageously overprices their frames. This means you can reach your plan maximum without even covering the cost of the exam, leaving everything else--exam overages, frames, lenses, contacts--billed at out-of-pocket, non-discounted rates. On top of this: * Their billing is incredibly error-prone. Of the five insurance claims submitted for my family, four were incorrect, primarily due to missing or incomplete charge details. * They over collected at the time of service and have not issued timely refunds. I am currently waiting on two separate refunds, one for services rendered four months ago, and another from three months ago--still unresolved. * They upsold glasses upgrades without clearly disclosing that these options are not covered by insurance, leading to more surprise charges. * And when you try to resolve issues, the billing office is condescending, dismissive, and unresponsive. In summary, this office appears to leverage technicalities in insurance policy to maximize patient costs and hence provider profits, while offering little transparency and poor customer service in return. If you rely on Moda Insurance--or just want transparent, respectful service--I recommend looking elsewhere.

Dr. Jenna McBride is a caring and dedicated eye doctor. She stays at the top of her profession and…read moreprovides the latest in technology and gives accurate eye diagnosis and thorough treatment options. She cares not just about your eyes but your entire well-being. If this is the doctor experience you expect, Dr. McBride is your eye doctor!

I went in for an eye exam this morning, and I was just blown away by the excellent customer service…read moreand knowledgeable vision associates. My annual visit to my eye doctor found a shadow on my retina. I went into have additional test performed. I have never been through a battery of test like I experienced here. They went from test to test without any issues. We started with a plan vision test, to numbing for dilation, pictures and additional test to the ultrasound. Before leaving I was given a full diagnostic of my problem with instructions for care. If you're ever in need of eye care, make sure to keep Retina Northwest in mind.

My cataract doctor determined there might be an issue that could be or lead to impending retina…read moretear. He got on the phone with the doctor at Retina Northwest and they literally fit me into their busy schedule. While may wait time at intervals was lengthy, every staff member in the Vancouver office was super kind. My doctor was Dr. Tlucek and he felt so down to earth and nice. He did a variety of tests of the eyes/retina allowing me moments to reset when the light in my eyes just could not be tolerated any longer. Once diagnosis was made he gave me my choices and explained procedure - I opted to get procedure done then and there because I figure we only have one set of eyes and it wasn't something that I wanted to wait around and see if things got worse. Procedure only took a minute or two - so fast. I was then scheduled for a follow up and my cataract doctor was getting faxed the results. I had a choice of offices to choose from for the follow up with Dr. Tlucek. I give the worth and atmosphere created by staff a two thumbs up.

Everyone working here is super friendly and entire staff have strong attention to detail and very…read moreknowledgable and they will bend over backwards for you!!! Completely exceeded my expectations! Love this place!

Always a pleasant ,confidence inspiring experience!…read more When it was time to find new glasses, James helped me, and the first frames he pulled out were the ones...he knows what he's doing!!

i am visiting the area and needed to have my glasses adjusted. Stopped in to see if the could take…read morea look and left in 5 minutes with well fitting clean glasses! Professional, efficient, knowledgeable. Thank you!

Dr. Phillips is the most responsive doctor I have had. Whenever I have eye concerns, be it vision…read morechange, after cataract surgery care, infections, damaged glasses, etc, she resolves the problem as soon as possible. Dr. Phillips will call after hours and send extensive emails to make sure all my issues are addressed. The office staff is always welcoming, and my appointments timely.

Changed from another eye clinic and so glad I found them. Great!! The exam was thorough and Dr…read more Polsinelli is very professional and kind!

Found this place to be nearby and highly rated on Yelp so I decided to get my annual eye exam here…read more What a pleasant experience! And I will be endorsing them to all of my family and friends! Dr. Polsinelli was so thorough and has the nicest personality! Turns out he's married to his partner optometrist, Dr. Miyamoto, who graduated from the same high school I did! Such a small world. His exam and explanations were beyond my expectations. I mean I've been told for years that I had dry eyes, but no one ever said how to treat it other than buy eye drops. Dr. Polsinelli actually gave me a lesson on home remedies and what causes the dry eyes. After talking about my life changes, he also told me he offers free pediatric eye exams to children 6-12 months old. Wow! I just can't say enough about his practice and I look forward to meeting his wife one day!

Professional, efficient, and friendly. Very good experience for two eye surgeries. It's one of the…read moreoutpatient surgical centers connected with Eye Health Northwest. It's corporate medicine, but I felt that I received good personal attention and care.

To save time - and your eyes since you're looking for reviews on eye health! - I'll just start with…read morethe conclusion: If I could I'd give ten stars. I'll go one further: Even if you DON'T need surgery, go anyway if only for Jason's low impact anesthesia. 60s redux! Everyone, to a person - there were at least ten, and I'd name them all if I could remember - was terrific. After over fifty years in sales and marketing it's easy to walk into a business - whether a clinic, an office, a retail store, a restaurant, whatever - and know whether it's run well. Staff are universally attentive, sincerely so. Each knows his or her job and how it fits seamlessly into the corporate mission. The customer is paramount. Most importantly, if everyone clearly enjoys what he or she is doing - and does it well - it's a good sign of an excellent experience. And this was excellent. Westside Surgery Center is one of the best run businesses of any kind I've encountered in years. Well done, All! Thank you! Oh, an added benefit: I CAN SEE! My review of Dr. Nisha will be elsewhere. Too many stars to fit in here...

Thorough and efficient exam. He maximizes your quality of life by matching the products to best…read moreserve your professional and lifestyle activities.

When the store was downtown Portland, I got a great exam by the eye expert and they had the most…read morefantastic and varied eye glass frames. I got about six different kinds and have worn them the past eight years. I never saw such a variety of glass frames and the owner who stocked the store has the most wonderful taste. I am waiting for them to come back to downtown, since their new place was difficult to get to via the bus which I use.